Good store, a large assortment of goods, a system of discounts, but the quality of the goods needs to be better or the prices correspond to the quality of the goods
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Sabira Dairabai
Level 8 Local Expert
November 21, 2023
1) long line and slow service
2) unfriendly atmosphere
3) store not organized well as neeo
An excellent store for the location and filling of sportswear and shoes . It is much more pleasant to choose a product and make purchases in this Sportmaster store, unlike the store located on Suyunbai Avenue, where everything is often collected in one " pile " and you can not figure out where what size and what brand . However, it is not always possible to find a consultant in this store.
The presence of a mobile application from this store helps. I found the right thing through the app , paid for it and picked it up at the checkout or made a delivery .
A good range of sporting goods, polite, competent, always ready to advise the staff. There are many branches. A diverse product for many sports and for an active lifestyle of the population of all ages. And there are also discounts that are always pleasing.
This sporting goods store is a real paradise for lovers of an active lifestyle! There is a huge selection of high-quality sportswear, shoes and accessories for all types of activities. Whatever you prefer - running, fitness, yoga, or maybe extreme sports - here you will definitely find everything you need for a comfortable and successful workout. The attentive attitude of the staff to each client is pleasantly surprising: they are always ready to help with the choice and choose the best options for goods. A big plus is the constant promotions and discounts that allow you to save money on purchases of high-quality sportswear. Thanks to this store, my training becomes even more effective and comfortable!
The sportmaster store on Richard Sorge inside the Mart shopping center has sporting goods, clothing, equipment, shoes, sports and children's sportswear and shoes, yes I was there and the prices are reasonable, the quality corresponds to the people coming in despite the fact that there are other sportswear boutiques in this shopping center
In general, the branch is normal like the others, but one big minus is that the BATHROOM supposedly doesn't work, but they let in the particularly gifted, or those with a larger purchase receipt, or I just don't know what criteria they let in, maybe face control)) I haven't noticed how many years I've been coming here before, but the last 4 visits have been exactly like this, starting in early December 2024 and once in 2025 in early January after NG. My checks were 100k, 50k, and 20k different, but they wouldn't let me in, and some others were allowed into the bathroom. One employee screams at me that he's not working, then I'm standing nearby watching at this time, and the other says that he's already working for another client and he came in, then I asked him at the exit did you go to sartir, he: yes! What I needed to prove, there are a lot of people coming to you, and specifically I'm coming to you from the other side of the city, although along the way I meet a branch on Maxim and Mega Seifullin, etc., but I'm coming to you to fuck traffic jams and then you can't go into the push. Deal with this push already, and with the employees who are blatantly pissing in their eyes.
It's like a bomb. The staff is very competent. The product is diverse. The place is very convenient. Cool in summer, warm in winter. I recommend it to everyone. You won't regret it.
I like this chain of shops for lovers of an active lifestyle. This store is no exception to its kind. Only genuine goods, a wide range and frequent price reduction promotions make it a place where it is pleasant to shop.
Great store and service! The staff is friendly and helpful. They told us about all the promotions, new items, and the bonus system. There are enough cash registers, there are no inconveniences when paying.
A good sports store, there is a decent selection of clothes, equipment and accessories.
The bonus system, promotions and discounts are certainly attractive.
I chose a Swedish wall, a jacket and a tracksuit here.The staff is polite, helpful and happy to help with consultations
. There are no words.
On November 24, 2024, I bought Fintrail trousers. They didn't fit, and they had a marriage, 5 cm shorter and already one leg. On November 25, I called Sportmaster, made an application, and said wait. Then I sent a photo of the trousers. And that's it... there were promises... the product is not ours, we will settle everything in 72 hours, then again the promises of another manager. It's just a lie. And no one reads the sportmaster's chat at all.On December 15, I received an email asking me to provide my bank card details for receiving money. On the same day, I filled out the card details and sent them to the address. After a while, they sent me an email again asking me to fill out my card details. It's been the fourth week that the issue of replacing defective trousers has not been resolved. My advice is not to buy Finntreil clothing at the sportsmaster, buy it at other sites. Take care of your nerves. A sad unfinished story. On December 22, a woman from the sportsmaster called and said that a courier would pick up the trousers on December 23. The courier from sdek picked up the trousers. On December 25, they were at the fitrail warehouse. Today, December 30th, I called Sportmaster. Someone answered me on a piece of paper, wait, our companion has not yet received your trousers, although they were in the companion's warehouse on December 25. They lied again. On December 31, I received an email again asking me to fill out my bank card details. I replied to them that I was sending, read my mail, or they chose to mock me as a disabled person. Now there are no trousers and no money. Generally a dead end. I will sue them. I will add more feedback and leave it on other sites.
The sports master has been generally handsome lately, what used to be and now there are two different sports masters. The staff work better and are more friendly, especially in the Mega on Rozybakieva. To find the right size, I couldn't find it myself, the staff will find it without any problems, change the marriage, etc. The bonus system, well, the default quality of the product if you pay more, respectively, and the product is high-quality. On the one hand, it's all supposed to work that way - but in real life, what I earned is something else.
There is a lack of good merchandising in the shoe department... everything is in a pile... both children's and women's and men's...Well, at least they placed it intelligently by brands...and the consultant, like a sleepy fly, didn't really want to say anything and advise, muttered something unintelligible, like look at everything that is... In general, there was a bad aftertaste after visiting this store...
This is a store for clothes, not for sports, rename it to a clothing store. There are no sports equipment, only clothes, I do not recommend it, it is better to take the inventory to another store.
This is the worst branch of all - at the height of the winter season, there is only 1 consultant for the entire store! They also ask you not to be indignant and understand !!!
Disgusting and the worst service! The specified products are actually not available on the website . I can 't wait for any consultants or help !!!
A large sporting goods store. On two floors you can find a lot of things you need for sports and outdoor activities. Another advantage is periodic discounts on goods.
In general, my favorite network, this particular store is convenient, sometimes you can directly buy a wow vest or jacket, a tracksuit for children, the main thing is to read the composition and navigate the cost around the city in other networks.
A very high-quality product. Often the prices are like in the bazaar or even cheaper. The clothes fit perfectly, they are worn every season. And if you also get discounts, the prices will surprise you very much. The staff is always there when you need help, they will always show you and prompt you. I really like this network.
if you need to go to the Sportsmaster, then come right here. There were several times when we came here from Dostka or Mega, because there was no product of the right size there, but there always was. I think the largest assortment is right here. The child can be fully dressed in school and shorts, and sneakers, and a large selection of T-shirts, and swimming trunks and sandals for a change :)
The greatest sports master. There is more choice than in all the others. There are almost all brands. There are things on the ground floor. The base of the shoes and all sorts of little things.
The store itself is not bad with a good assortment of goods, BUT you will not find staff during the day with fire! We tried to buy a bicycle for a child, we were looking for a consultant for 20 minutes! It feels like the staff is not interested in sales. I ask the management to pay attention to this.
Everything is not bad, the assortment is standard for this network. Sellers are very slow, they hang on their phones and stubbornly do not want to notice you until you contact them directly.
It's a pretty good store. There is a wide range of different things for athletes and bodybuilders, from banal bicycles to clothes and shoes. The good staff is responsive and positive, especially liked the consultant Artyom helped and explained everything
I reduced my response by 1 point for stability in the regular "just run out" of equipment, clothes of the right size, despite the fact that the information from the application indicated availability at this point. Maybe I'm so "lucky", in any case, this store is a priority in my choice of a range of sportswear, outdoor activities, specific sports equipment of good quality at prices offered by the Sportsmaster. A good store, even when I go out without the desired purchase
One of the best shops among the Sports masters. A large selection of products. There is always an opportunity to choose something for yourself. There are often good discounts
a great store, visited while on vacation in Almaty, went shopping 5 times before leaving...they are not annoying sellers, but they are very friendly and will always help.
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Alina Yelg
Level 9 Local Expert
October 18, 2024
Disgusting store! I do not recommend visiting and purchasing at all! We bought shoes, walked one block from the store to the house in them, they got wet! Although it was claimed during the consultation that they are water-repellent! Well, this is half the trouble, the store refused to accept defective goods, they did not take the shoes, after a day they will naturally dry out, how will they check this pair for marriage?! Head of the Department V. Bochkarev At first I refused a refund, after insisting I at least accepted the application, the refund is only in 8 days, and then if the lawyers approve the refund, then not the card, but to the checking account! What nonsense ! By the way, the call center worked perfectly, at least they accepted a statement, a description of the situation, and confirmed that they were obliged to make a refund for the defective product and take the shoes for themselves. Lawlessness ! I still have to walk again, figure it out, write, return, prove, although I just needed adequate shoes for the child to go to school! By the way , we bought it for a lot of money ! If necessary, I can provide a receipt, an application, the number of which is registered in the Sportmaster application
The best sports store in the city. Availability of sports equipment. Clothes, exercise equipment speaks for itself. Sales consultants understand everything. Service for 5.
I visit this store often, it has a convenient location in the city, the assortment is not as wide as in other stores. I'm shooting a star because I've been dealing with marriage more and more often. The staff is always helpful and sympathetic to different situations. There was no very negative experience with this store. I really like the bonus system, I use it actively.
A decent sporting goods store, has its own brand, a wide universal selection. I bought sportswear from world brands here. There is a loyalty program and discounts. Convenient location in the center.
A great sports store. You will always find what you need, high-quality branded clothes and shoes. We always dress up with our son only in a Sports Master
An illogical arrangement, plus the slowest employees in the world. As it turned out later, there are exactly the same employees in another sportsmaster..