I can't get in for the third time. A completely useless schedule. When most people work in the office from 9 to 6, they work until 5, lunch is the same. In all banks, lunch has been changing for a long time, someone goes from 12 to one, someone from one to two. Employees don't know anything, they can't answer questions, it's trivial where to go for a certain service. Disgusting
The bank is in the very center, not far from the metro it is convenient to get there. The building itself corresponds to the platinum status, but the employees need to learn a little more. I wanted to open a visa card could not answer why I need to keep a deposit of $ 30, I had to Google it. And while I was leaving to pay the bill, the employee assessed herself where I should have done it after the service. Because of this 4 stars.
The service is Zero!!!!
They do not work normally and adequately....
There are always plenty of queues, like they will do what they work.... Only 2-3 operators are working and the rest are stupidly waiting for something ... people wait for hours. For example, I've been waiting for more than an hour and it hasn't reached my turn yet. At a fast pace, I think I'll stay until 6 p.m. Although I was already here at 11.... ZERO MAINTENANCE!!!!!