Worse than a hotel, I do not know Rooms without air conditioning. Stuffy, dirty. Musty smell. The breakfasts are like in a Soviet canteen with queues and ugly. The service is not intrusive. Where are the 4 stars from? 1 maximum
Let's start with the pros. The buffet breakfast is very good, delicious coffee, porridge, omelette, pastries, beautiful interior of the dining room with chandeliers. There are many antique items in the interior of the hotel - furniture, mirrors in carved frames, chandeliers. The room has a comfortable bed, blankets, bedside sockets, a mirror. A nice bathroom with a large shower stall, there is hand soap. Now to the cons. Despite the presence of a large battery in the room, the room is very, very cold, especially in winter frosts. According to my feelings, the temperature in the room was about 17-18 degrees, at such a temperature I had to sleep in the room without taking off my outerwear, in fact I took off only my street shoes and hat and lay down under two blankets in the clothes I came in from the street. Perhaps this is due to the fact that the walls are not sealed, because the windows were closed and the battery was working. The hotel is located in a medieval building, so there is zero noise insulation, that is, when someone walks along the corridor behind the wall, you can hear not only his steps, but also his breathing. In the evenings, wedding parties are held in the banquet hall with loud music that plays until 11 p.m., that is, I had to fall asleep in the infernal cold under the rumbling disco of the 90s. When the hair dryer broke down in one of our rooms, the receptionist said that he could not help in any way. He just turned around and left. That is, either you need to go to bed with a wet head in the cold, or walk with a dirty head. In general, this receptionist could not be found at the reception either day or night, even if you waited half an hour and rang the bell, the reception was almost always empty. Even at the check-out, we just put the room keys at the reception and went out.
It is impossible to give less. Think a few times before checking into this hotel on FRIDAY and for the weekend. There's a disco and a bar downstairs, drunken hysterics and their companions are having a showdown and you're listening to it all. The hotel staff does not react in any way, with a sweet smile they send you to solve the problem on your own. The room hadn't been changed and the girl was minding her own business. I had to leave at 3.30 for the airport, because I didn't have enough strength to listen to this mess anymore. Room 328 (windows facing the street) the refrigerator does not work, instead of a double bed there were two standing side by side, which moved apart at the slightest movement.Only the decorations in the hotel are antique, but it doesn't cost that much money. Well, the cherry on the cake: breakfast with you (they gave you 2 sandwiches, 2 slices of tomato, 2 slices of cucumber and a wooden pear) no water, no juice, no yogurt. The whole impression of the trip to Tallinn and the hotel was ruined.