Staleks
Address
Business hours
Closed until 10:00 AM
Directions
Alatau
1.89 km
Rozybakiev Street / Tole Bi Street
109 m
Features
Credit card payment
Production
Parking for people with disabilities
Measuring
Delivery
Guarantee
Ramp
Installation
Type of doors:steel, entrance, iron, metal
Payment method:prepayment, cash, payment by card, bank transfer, installment, cashless payment, QR code, making a loan
Promotions:discounts, promotions, special offers
Availability:in stock and on order
1 review
December 26, 2024
The staff sings beautifully when typing an order: About a 12-month warranty, quality and customer care. And then - 21 days after the door is made, all the flaws and imperfections are by default the problem of the client himself. The administration does not get in touch, all communication is through an intermediary / manager. Who assures us that the door is under warranty, we'll figure something out. In a week, he says, we will pay you compensation for the marriage, but wait for the settlement day - Thursday. In the second week, we are told that the financial department has forgotten about you. Wait until next week. And in the fourth week, we get a reduction in the amount of marriage compensation. And the defect is significant, poor-quality veneer (and as a result, the paint has bald spots) on the front side of the door. Aesthetics suffer greatly from this appearance. Pay a lot of money for the door and then restore it with your own efforts.. Not much fun. The manager apologizes, refers to poor-quality raw materials from the supplier. But gentlemen, you knew perfectly well about your raw materials. Why do you accept orders without warning the customer about the consequences?? I do not recommend ordering doors from this factory.
See original · Русский