I've been trying to get through to someone for several days. All phones from the site are not answering, no one is calling back. The desire to buy a door in this "sharazhka" disappears, I assume that after ordering the connection will be exactly like this and there will be no one to ask any questions. Although there is a solid company on the website and advertising. Evaluation is based solely on feedback and customer orientation.
A great salon store with very competent and attentive staff! After visiting, I confirmed my intentions to order doors in this store! I definitely recommend it as a high-level professional! A huge selection of doors and locks for the most demanding customers! After installing the doors, I will definitely leave a more detailed review.
If you want a door, then here you are. And if Anastasia advises you, you will be lucky twice. A very valuable specialist, knows everything about doors
See original · Русский
Д
Дима К.
Level 3 Local Expert
October 13
The door is normal, but you have to be ready to pay extra for everything - measuring, installation itself, filing something during installation - you have to pay for everything.
The door was open, and instead of solving everything with the departure of a specialist, banal replies - that they have everything in production according to GOST. As a result, the problem was solved in a few weeks.
Customer orientation is at a low level, after payment, be prepared that your problems are your problems.
I like working with them so far, the doors were made in the promised 15 days, the installation was in 3 days. I have a great manager, but not everyone was so Clinton-oriented there, but overall good
We ordered an entrance door with good sound insulation for Dzerzhinsky. We have been well advised and helped with the choice. The door came on time, a good solid and beautiful piece of furniture. The installers installed the guys quickly and efficiently, in connection with our repair, they "packed" well, advised on the proper care of the door, so that it would serve for a long time and faithfully) So far everything is fine, we will look at how it is in operation. Thanks
I ordered the entrance doors to the apartment in the office on Dzerzhinsky Street. They told us in detail about the materials and components.
The installation was done by 2 people. Quickly, carefully. We installed the door and the portal at one time.
The apartment became much quieter. I am very pleased!!!
We looked at the doors ourselves for a long time, the managers did not offer help, only after they came up to us and asked us to tell and show them, they gave us a little of their time. We ordered the doors in another salon
We wanted to order a door. We stopped at the salon in Malinovka.They asked questions that the girl was not willing to answer. The attitude towards customers disappointed, they left without receiving full information.There was no desire to order a door .
The products deserve attention!
Marketing is not bad.
I bought 3 doors.
On the 4th, the system failed ....
At the final stage of ordering the door out of stock, in the warehouse of the SL, the manager drove me out of myself with a template ...
As a result, the refusal to buy the SL, the search for a replacement. Comparison, views - purchase of a door from Metallux.
Now I am not a devoted fan of SL products!!!!
Conclusion - you need to focus on the customer!!! SL is not the only good brand.
This one is the real entrance doors. I will never play Chinese trash again in my life. The door is heavy, the two of them lifted a little to the floor. It looks beautiful. Everything is very reliable and durable.
The consultant gave me good advice and told me in detail all the information about the door I had chosen. He also individually extended the promotion for me, which ended in 15 minutes)
We bought doors in a store on Dzerzhinsky Street. Very nice staff. Katerina, a professional in her field, worked with me. She was attentive to all the nuances, helped to choose both the color and the quality. Thanks)
There are many samples of doors, a friendly, unobtrusive manager.
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А
Андрэй
Level 15 Local Expert
January 9, 2022
There are many doors. It's easy to touch everything with your hands and see it live. The prices on the samples are high, but the steel line is a designer for any purse. Ask and they will count for you
The door installers are generally well done, the cutting (pruning) work was carried out in the hallway in the entrance with a vacuum cleaner, they left order, neatness and professionalism in the apartment for 5 points. Thank you.
It's just an intermediary between you and the factory that makes them. The disadvantages of this office can be attributed to the fact that the managers (I communicated with 3 people in two stores as a result), apparently trying to fulfill the plan, are inflating the cost:
You ask for a 70 series, they count 80, they finish off the MDF on both sides and the locks are more expensive, + all sorts of little things... Etc. the bill runs up 2 times the planned amount. The measurer also worked clumsily, promised that the gaps between the wall and the box would be 1-1.5 cm, and as a result it turned out from one 2 to the other 3 cm. In general, the fist will fit o_0. There are also questions for installers, they drill without a vacuum cleaner (then they blow foam on the dust) and according to technology, there should be a wooden block in the gap where the anchor stands. As a result, out of 6 mounting points, only 1 stands as it should. That is, in fact, the box is held on foam.
Great salon! The task was to buy an entrance door. The managers showed and told everything. We made an order. Setting for 5 points! We were satisfied with the work of the office staff and the installation team.