The repair is average, the staff is good, everyone is friendly, the technician 10 out of 10 observes cleanliness and order, the police do their job, the ticket offices work according to schedule, the cafe is 24h7 tasty, clean and affordable prices, the location in a good place is all accessible, I did not notice the queue.

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Оксана

Level 11 Local Expert

I was there more than 15 years ago and after that time nothing has changed... it turns out there is no money for this station? This is how well they built it before. In one word, FOREVER! And it was also unpleasant to hear from a young Kazakh: "Eh, pay here! " This is when I went to the toilet with the child) He was shouting it so loudly. People were scared of his scream. I'm not a timid person. I answered his "E".But the most unpleasant thing was that he only charged the Russians. And when I asked him this question and told him that we had every right to use the toilet for free with tickets, he suddenly bleated like a goat that he did not understand ORSHA! Well, I didn't understand his 'Uh' either. We came to our homeland and such an attitude. Although Kazakhs who are already over 40 are quite normal people. And the last situation was completely disappointing. We bought bus tickets online. We paid for the luggage on purpose. And the bus was just canceled. I do not know what happened there, but the bus driver went to the wreck, sat on a bench and smiled. They gave us a minibus for our flight. It was supposed to fit 16 people with bags!!! It's tin! People were sitting on stools! Who didn't have enough seats. Do you seriously think that this is normal? To our outrage, it was simply said. If you don't want to go, hand over your tickets. we drove 400km in such conditions. Okay, we only came once. And we won't go any more, that's for sure. But I just feel sorry for the local people. They have to face such conditions and such an attitude every day. It is clear that he has not taken passengers in the villages. And where to? There's nowhere to put even stools anymore. Complete disappointment 😣

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Konstantin Sushkov

Level 30 Local Expert

The location of the train station is in a convenient location. The repair may not be fresh, but it is quite good. I did not observe queues, the staff is friendly, responsive and competent. The toilets are satisfactory. The cafe is not big, but there is.

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