Good time of day. I want to leave a negative review about the work of this company. I ordered a set of bedroom furniture . We quickly agreed with the company that deals with furniture, and the delivery was organized through the Express Status. The cost of delivery to the city of Dobrusha in the Gomel region was 60 rubles (everything seemed to suit me well, and it was agreed that I would have one assistant for unloading). Further, the driver informs about an hour before arrival that he will not help, as soon as he delivers the cargo from the car. The time was quite late (about 22 hours, who else can be found to help at this time?). The driver arrived at about 23, said that he would only serve furniture from the cargo compartment, and if he needed help, bring it to the apartment, which is located on the ground floor, only for an additional fee (although there is an agreement between the furniture company and the transport organization that the driver provides assistance in delivering cargo to the apartment). There was nothing to do, my wife and I had to unload quite heavy boxes, which the driver looked at completely indifferently. Only after the intervention of a representative of the furniture company, thank her very much, the driver deigned to help. Although there is an agreement between the furniture company and the carrier company that all additional cargo lifting services are compensated, it turns out that the driver wanted to put money in his pocket. Extremely dissatisfied with the delivery, just terrible!!! The absolute indifference and greed of a particular driver. I strongly do not recommend contacting the carrier company. At the same time, special thanks to the representative of the furniture factory for promptly resolving the issue, even at a late time on a day off.
The delivery is very bad, I do not recommend contacting them! The store issued a scheduled automatic transmission delivery to the city of Vitebsk on November 27 for December 2, the operator calls on December 1 and says that they have 1-3 days for delivery, but as you have a scheduled delivery, the courier will bring you an automatic transmission in Vitebsk on December 2. The operator calls on December 2, and says your Accp will be pre-delivered on December 3, I explain to her that yesterday they called me and said how scheduled delivery is with me and the order will be delivered on December 2, as a result, they forgot to load the order into the car on December 2 and did not bring it. I called the operator and agreed to deliver the order before 12.00, since their jamb that they did not load on the 2nd, as a result, the operator calls today on December 3 and says your delivery will be delivered by courier after 13.00
As a result, I am out of work on a car, and my car takes up space on a lift at a service station, all because of this attitude of this express delivery.... Who promised on Monday, but blunted themselves. Therefore, only 1 star is a stretch
This is not a transport company, but a single name. The car spare parts were shipped, they were delivered promptly, but when I came to pick up the spare part, I ran into some minor problems. When I approached the "person" who issues orders, I started calling him the number, to which he just defiantly left and returned after 8-10 minutes, and when I hurried up to him for the second time, there was already an incomprehensible queue in front of me. When it was my turn and I named my order, I was told that I had to pay without change, to which I said that I did not have the amount without change, I was told that these were my problems and that I would come when I had the amount without change. As a result, I did not pick up the product.