Disgusting. I tried to issue a debit card, I was assigned to an intern, nothing initially aroused suspicion. At the crucial moment, when it was necessary to get a pin, outright rudeness began. Personal conversations on the phone, complete disregard for requests. The PIN code did not arrive. Instead of helping, the intern stated that the working day was over. Horror. Huge losses. A wasted card that cannot be used. Rudeness and arrogance. Avoid this branch if you don't want to waste money and time.
I came to the bank to exchange currency, took a voucher, then they say that the bank is closing and there is no way to turn off the terminal with a queue people are waiting for their turn, we are closing, that is, the bank does not appreciate people, not the queue, not the time of those who took the voucher, what can I say about the reputation of the bank, they say to another bank, no, to turn off the electronic queue at least for half an hour before closing time, I'm not there, and 6 people were driven away.
They sit behind the glass, whispering, you can't hear anything. Like at a doctor's appointment to check your hearing.
For foreigners, this is probably the most inexpensive bank in Belarus - 100 rubles for opening the first account, for this money you can get a Mastercard card in Belarusian rubles, then you can also open a free virtual Belcard in the mobile application.
Among the disadvantages, it is impossible to change PIN codes on cards (do not delete SMS with them!), the bank does not have ATMs at all (but there are ATMs of other banks where you can withdraw without commission, and there are cash exchangers of the bank, including at the railway station in Minsk, where you can replenish the card).