Статусбанк
61 review
October 10, 2024
Disgusting. I tried to issue a debit card, I was assigned to an intern, nothing initially aroused suspicion. At the crucial moment, when it was necessary to get a pin, outright rudeness began. Personal conversations on the phone, complete disregard for requests. The PIN code did not arrive. Instead of helping, the intern stated that the working day was over. Horror. Huge losses. A wasted card that cannot be used. Rudeness and arrogance. Avoid this branch if you don't want to waste money and time.
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1
December 23, 2024
I came to the bank to exchange currency, took a voucher, then they say that the bank is closing and there is no way to turn off the terminal with a queue people are waiting for their turn, we are closing, that is, the bank does not appreciate people, not the queue, not the time of those who took the voucher, what can I say about the reputation of the bank, they say to another bank, no, to turn off the electronic queue at least for half an hour before closing time, I'm not there, and 6 people were driven away.
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March 7, 2024
They sit behind the glass, whispering, you can't hear anything. Like at a doctor's appointment to check your hearing.
For foreigners, this is probably the most inexpensive bank in Belarus - 100 rubles for opening the first account, for this money you can get a Mastercard card in Belarusian rubles, then you can also open a free virtual Belcard in the mobile application.
Among the disadvantages, it is impossible to change PIN codes on cards (do not delete SMS with them!), the bank does not have ATMs at all (but there are ATMs of other banks where you can withdraw without commission, and there are cash exchangers of the bank, including at the railway station in Minsk, where you can replenish the card).
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March 16, 2024
Currency exchange in the Expobel shopping center does not appear on the cards, so I am writing here. 03/15/2024 I came to this exchange office to exchange currency. The monitor with the courses did not work, but there was a barely noticeable piece of paper in the left corner and everyone who wanted to know the course came to the window where the person was served. I consider this to be the absence of such a thing as "banking secrecy". Before me, my grandfather bought currency in the window, who was very polite, but did not hear well. A boorish employee at first yelled loudly at him, then when he asked again the course, she said that she had already told him, after the operation, the grandfather asked to change a bill of questionable quality, in response, another scream! When I started to exchange currencies, I did not hear the words of greeting from the employee and she was in a state of "you all owe me here"! I will ask the bank administration to train the staff, because people bring you money, and do not take it from you. People like this cashier have no place in the service sector, rather they need to look for another job!
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4
December 30, 2024
There is a very long queue. Cashiers work slowly. Many coupons were taken but did not use the services. The cash registers are mostly empty, and people are just sitting around waiting for their ticket. Cashiers just stand idle for 5/6 minutes.
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October 24, 2024
Terrible service , specialist Tatyana Astakhnovich works very slowly , sat with her for more than an hour to put money on the organization , constantly responds to calls , does not know what to do , always asks and runs away
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March 20, 2024
Very slow support via the bank's website or a third-party application (telegram), you have to wait 40-50 minutes for basic questions about payment cards, and you send the question as if into the void, you are not asked to wait, etc., they answer reluctantly, interrupt the dialogue unilaterally, they can ignore the question altogether.
I think this is all due to the fact that they are sitting incognito (when asked to give their full name to whom I communicate, ignore.), there is no system for evaluating the quality of service (note to management)
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1
December 9, 2024
The most terrible bank I've ever met, disgusting service, incomprehensible refusals in installments with decent earnings.
I have never met such a madhouse and inadequate....
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September 17, 2024
Currency exchange, good exchange rate, there were no queues, all cash desks were open, polite staff, electronic queue, separate closed booths.
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1
September 23, 2023
The bank is good. I left a great impression. Friendly staff. We answered all the questions and helped you choose the right product. The rating is five stars. I recommend it to everyone.
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2
1
May 10, 2024
I come for the third time and see that the actual exchange rate differs from the one stated on the Internet. There's always a queue. Sorry for the time spent.
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April 10, 2024
Why have three cash registers if only one works? To change the currency, you need to stand for an hour and a half. An hour and a half of my life just to change the currency....
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March 4, 2024
The tableau with currency exchange rates often does not work. And the paper with the courses is at the cashier, the courses change unexpectedly.
There are huge queues, especially at Denisovskaya 8a.
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2
June 25, 2023
The staff at the exchangers is not friendly, it seems that you still owe them something! If you need to fill in something extra, they don't explain anything! Read it, fill it out yourself and only legibly. You ask for clarification, they sigh as if you do it every day.
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August 15, 2024
Чатырнаццатага жніўня чэрга а 10 гадзіне больш за 20 чалавек
July 12, 2024
Almost always the best exchange rates in Minsk.
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May 31, 2023
The bill was slightly torn, it was not accepted. It's good that you indicated where you can try. 3 stars just for using the services for a long time. Now there are some problems with the card. I have not heard a normal solution.
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2
September 7, 2024
I changed Russian rubles. The most profitable course.
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October 21, 2024
The bank's customer orientation tends to zero!
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June 20, 2024
Fast and efficient , courteous staff
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June 14, 2024
The course is always good. I definitely recommend it
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January 5, 2023
The visit to the bank and the services provided created a pleasant impression. Simply. Available. With explanations and answers to all my questions. Pleasant atmosphere and professional work. Even before the holiday!
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2
March 27, 2024
Employees are completely unable to communicate with customers. Due to their mistakes and lack of professionalism, they call the client, including on weekends, and accuse him of allegedly not having all the documents with him or trying to hide them.
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October 26, 2022
I would like to thank your Treasury employee Igor Ushakevich (Uzala's full name after the operation) for a very quick, accurate solution to the issue of buying currency. One call - the issue is resolved! Faced with a problem at other banks today, we were pleasantly surprised by the efficiency of your employees' work! Thanks!!!
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1
June 23, 2023
Very cozy,quiet,pleasant service,affordable location
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3
February 12, 2024
Young girls work who care more about how they look than the bank's client
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1
July 15, 2024
Well, it's very long
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1
August 27, 2022
We came from Moscow, as many people do now, to issue cards. Fast, correct, no queue. There are only two jobs for servicing individuals.There are no faces, but there are not many visitors either. Everything was processed, our numerous questions were answered, and the cards were issued the next day.
At the checkout, the girls explained which tariffs for which conversion, how to make the most profitable. Thank you.
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6
1
June 30, 2024
I left the bank twice dissatisfied with the service.
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July 14, 2024
The best branch .
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1
November 25, 2024
A very slow examination. I do not recommend it. I spent a lot of time.
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June 11, 2022
The most disgusting bank, if you are in a hurry to get a loan, it is better to contact bambila at the train station , it will be more profitable and more legal support, I do not advise anyone , even at gunpoint , run away from here
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3
June 8, 2023
Excellent service, friendly staff!
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September 2, 2023
Professionally, competently, quickly.
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3
July 6, 2024
Everything is fast
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June 30, 2024
A modern bank with excellent service
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June 1, 2021
Have a great day, everyone! A terrible bank. Not competent employees. Not a bit of tact. And respect for customers. Most importantly, it is impossible to achieve how they work, the working time is arbitrary. Payments are not accepted by umt. Clients have to deal with all the paperwork themselves. She asked the cashier at Kazimirovskaya to introduce herself, but the girl had neither names nor a complaint book. She just closed the cash register, and left 15 minutes later.
Shipped
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4
1
January 23, 2024
The best exchange rates.
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August 15, 2024
Excellent
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May 4, 2023
Sociable and friendly staff
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August 2, 2023
Slow maintenance due to insufficient staff.
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1
August 25, 2022
A disgusting bank in every sense.There is a fraudulent scheme.Be careful when signing contracts!
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3
October 20, 2022
There are 6 tables for individuals, 2 are occupied by employees, only 1 works. There is a queue, I was 2 and waited for the one who is busy to be released. I waited 20 minutes. ? Why do you need 5 more places if 1 person works?...
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3
1
April 25, 2022
Full hat, divergence of Internet courses and in reality, besides no service. In short, the bank is a babai, no more.
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2
1
March 14, 2024
Excellent bank, favorable currency exchange rates.
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March 2, 2024
They give out torn dollars glued together with a piece of tape, when they themselves barely accept torn ones
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December 1, 2022
Usually, the exchange rate is not bad and there are almost no queues
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1
December 20, 2020
Excellent car rental. Fast, clean, convenient. Discounts for subsequent trips. I recommend.
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3
June 13, 2023
An ordinary bank like everyone else. It's good that they work on Saturdays
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1
1
May 29, 2024
The best course
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