SteelSmart Service Center
11 reviews
April 1
We did everything on time, but when I got home, it turned out that the laptop keys were stuck at the bottom of the keyboard. I understand that I can't prove anything already. I have one question, is there really such a need to drink and eat over the equipment that you repair?
See original · Русский
March 14, 2024
Terrible service and attitude.
The laptop has been in service for 3 months. I called every day to find out what stage of repair it was at, but in response I heard "Sorry, we can't tell you anything, no one was working on your laptop." After a while, I finally asked to talk personally with an engineer who said, "We can't make your laptop, there are no necessary parts anywhere. You need to wait until a person with a kind heart appears and puts the necessary part on the Internet for sale. It can take as long as a year, two, three, five... In the meantime, it will just be stored with us."
There was no hope anymore. She just asked me to send it back.
When I came to pick it up at the store, I saw that it was all dusty and there were greasy finger marks on the back cover. In addition, they wrote out a check for 500 rubles for the "diagnosis".
Of course, she did not pay the money. I immediately took the laptop to another service and the next day, in the morning, they called me and said that today they could come and pick up the REPAIRED laptop.
Thank you, SteelSmart. I won't contact you anymore.
See original · Русский
January 17, 2024
It is a pity that there is no minus star rating, there would be one. On 11/27/2023, the laptop was repaired, it was 1.5 months old at the time of treatment, it stood as a stationary unit, respectively, the case was in perfect condition, the malfunction occurred via the power connector. As a result of interaction with the stilsmart company, nothing has been done for repairs until mid-January, I came to pick up the laptop for transfer to another SC. They were taken out in a state of "someone was playing football" all dirty, the lid was scratched and there was a dent on it. Having worried and marked all her claims in the receipt, which is given when receiving equipment, she took it away. I brought it to another SC, and then new miracles happened, the power PWM was soldered out of the laptop (I can assume that this was necessary, but when handing over the equipment to me, it must be returned, and this was not done). I came to this "wonderful place" today to pick up my detail, the answer, as Steele's employees love, is something in boorish. In short, we will not give it away, it will take a long time to look, come tomorrow or the day after tomorrow, but in general, the sparkling phrase of the specialist "I am not here today" finally finished off. What can I say. Of course, I do not expect a working PWM from them, because honesty and decency have already shown themselves to the maximum, I am sure that my spare part has gone somewhere much more necessary. Well, then, personally, my plans include, with the help of regulatory authorities, of which we have quite a few, to help the company become customer-oriented, or stop fooling people and not declare that everyone can.
See original · Русский
November 28, 2024
Responsive staff. They do their job very well
See original · Русский
July 28, 2023
I contacted the service center 2 times, polite, professional staff. Smartphones are repaired quickly, efficiently and not expensive. They are located at the final stop of trolleybuses 7, 4.11,!2 routes. Thank them very much.
See original · Русский
1
November 6, 2023
I applied with a video card under warranty, I bought it recently and less than a month has passed, it turns off during work, I gave it to the service through the store, they said working, I came home the problem is the same, I tried to check on different PCs there is no result, I concluded that the office is powdering brains, does not want to repair or give money, I will go further to deal with them.
See original · Русский
1
February 13, 2023
Polite, professional staff. They repair everything from the printer and phone to household appliances. I recommend contacting them immediately and not wasting time on other workshops.
See original · Русский
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June 30, 2021
I am a disabled child of group 1 (cerebral palsy), I live alone with my retired father. And due to my illness, the Internet occupies a very important place in my life as a means of communication with the outside world, the main and almost the only one.
On June 8, after a thunderstorm, my Internet went missing. To solve the problem, I was recommended to contact the SteelSmart service center, which is located on Gorky Street, 151a. Since it's hard for me to move around, my father took my computer (system unit) to the service center himself. The staff of the center conducted a complete diagnosis of the computer, discovered the main problem and quickly fixed it. Other minor flaws were also discovered in the operation of my computer (it is already 10 years old). The specialists of the center quickly and efficiently eliminated all the shortcomings and improved the operation of the computer.
Now, after my father took the computer out of repair, I have the Internet and communication with the outside world again, which I am very glad about. And I would like to sincerely thank all the employees of the SteelSmart service center for their high-quality work and attentive attitude to me and my computer problems! And wish you further success in your work.
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June 3, 2022
Thank you very much to the store staff! very attentive, polite and honest people!they do their job 100%!! we will address only them, and advise only them !
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July 15, 2022
Terribly long service, a small breakdown was repaired for about 3 months, and in the end they did nothing, they also took 500 rubles for nothing 😡
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4
May 5, 2020
The SteelSmart service center works on the repair of computer equipment, laptops, monitors, printers and other office equipment, televisions, phones, smartphones and much more.
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