High-quality and qualified car maintenance. Convenient location and work schedule. The masters are professionals in their field. There is a spare parts store on the territory of the service station.
Recently, I have repeatedly serviced my car in this service station. I liked the variety of the range of services we provide. Starting from tire repair and ending with refueling the air conditioner. Prices are basically the same as everyone else's (there is something to compare it with). It's hard to get in without a record, but it's almost everyone's way now. After the work done with the car, the employee who completed it writes out a receipt for payment, which must be made at the checkout. It's funny, but you will see this very few places in Polotsk-Novopolotsk.
They work well and quickly, a huge plus that they work on weekends. The prices are acceptable. The questions are answered, which is important. Small parts are sold right on the spot.
I regularly contact this service. Locksmiths will always carefully diagnose, and the masters in the order table, in turn, will always advise what is better to do initially, and what can be done a little later, you understand the prices are now rather big... I also think it's a very big plus that you can immediately order spare parts, it's unnecessary to run anywhere. If something has appeared additionally during the repair process, they will always call and coordinate further repairs. So far I am satisfied and recommend it to all my friends!
The only place in Polotsk that disappointed me!! The administrator, who apparently considers himself the "master of life", did not even really listen to me. I'm from St. Petersburg, we came to Polotsk to relax. There was a small problem with the car- the mirror element fell off the side mirror. I came to this car center - I asked for help, to glue it or fix it somehow (because it's a long way to go back, and there's no way without a mirror), I offered them double payment - the administrator didn't even listen - he said they wouldn't help. I messed up- but don't tell me where I can go, I also answered no. But in the Auto Glass service at the airfield, the guys immediately glued the glass to me (it took at most 15 minutes). Thanks a lot to them.
I bought the first car in my life, and when I needed something to fake in my car, I was faced with a difficult choice of a car service. Friends advised Autocay, went there for the first time, but then went to others in order to compare. As a result, Autocay became my number one.
Firstly, a large list of services provided, and one hundred percent, from and to.
Secondly, polite employees and locksmiths, which is not a little important in our not quiet life. As well as experienced repair staff.
Thirdly, peace-loving prices, well, or let's say that no more than in the other HUNDRED, with more SERVICE.
I take off two stars, only because of the attitude of the master to the client. Is it really that hard to give a damn about people? Master receptionist Yuri does not know how to communicate with people. Sometimes he doesn't have a place, although the floor is empty, then he can't explain basic things. There are more antlers than humanity. I would recommend such a person not to work with people if they really infuriate him so much. At the checkout, nice people work and a locksmith is on fire. Well, at least with whom I managed to communicate, and this is Eugene, he will show and tell. Thank you for your hard work.
The service is good, the locksmiths are smart.They do everything right, they won't change anything superfluous.All spare parts will be neatly packed in bags in the car.
But they do not have an adequate master receptionist, Yuri.A person cannot explain anything, does not know how to talk to a client, as they say, a person is out of place.The second master (like Konstantin), on the contrary, is a pleasant person, he will tell you everything, show you.
I contacted you about electronics.
The man removed the door card and disconnected the power window unit.
And he charged 90 rubles for it.
He told me to buy a motor with a block and a chip, I gave 140 rubles from the disassembly.
In the end, he put only the block that I brought and nothing else.
He asked for 100 rubles for the work.
The prices are cosmic.
The price of the work is adequate. Polite staff, they will show and tell you everything. Not intrusive. If something urgently needs to be changed, they can order it on the spot. Adequate people, in their place. I liked it, I'll come back.
For many years I used the services of this service station, they often cheated, I suffered, but when they didn't screw the wheel on my car and I almost crashed, then I no longer set foot here. There is no trust in such masters.
The result of the work performed is always pleasing! The guys will tell you and explain how and what is better to do, I order the details on the spot (no need to go anywhere myself, the prices are affordable). The work was carried out on electrics (they sorted everything out and did it carefully) and replacing parts (engine cushion, brake pads) and small things, putting the squeeze on, twisting-it's nice for a girl!Peugeot 206. Thank you so much for the service and maintenance!
She called. We agreed on a time. I arrived at the specified time . Exactly. Just in time. No joints. They raised it . We looked at it. Made. Quickly. High quality. Inexpensive. Muffler repair. I'm happy. I had it like that.
Good service station, reasonable prices, polite and competent specialists.
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Данила З.
Level 3 Local Expert
November 21, 2023
The service is at the highest level, the suspension was repaired, they apologized, 600 rubles, after the repair the car began to vibrate like crazy, the client was made guilty of this simulation, according to the mechanic:
- Don't you dare say that after our repair you have something broken.
In general, I am shocked by such a car service. There are no complaints about the locksmith, everything is done well. But to the master and the owner - there is.
It was necessary to replace the corrugation.
The master said 50 rubles. A few days later, when I arrived for repairs, I did not specify how much it would cost (there was another master). The price tag miraculously increased to 85 rubles! My question "how so" was answered with "there were additional works".
Dear owner, please explain to the master that the cost of performing the work (basic and additional) must be communicated to the client before they are completed. I have been going to your car service for more than 10 years, the masters have changed..
There must be a certain measure in the desire to earn money, not everything is measured by money.
Such a hundred. In the order table, you need to wait until the master finishes talking on the phone with his friend. He solves his questions. And then maybe with a disgruntled face he will do you a favor to chat with you. And that's not a fact.
They discuss clients and approach work irresponsibly. The management managed to solve the issue, but why take an employee who absolutely does not put his head to work? Give him new Lexuses and Audis, but he doesn't want to make old ladies.If you don't want to, don't take it. I do not recommend this because of a would-be employee. I watched him fix cars while I was waiting for mine. That's horrible. They called themselves a car service station-match it! They recruited men from garages, but they take money as for the work of a professional.
When passing the inspection, I faced the problem of the handbrake, I applied to two service stations in the city of Novopolotsk, but the result was zero, disappointment, a friend advised me to contact the service station of the car key, what was my surprise, I still passed the inspection, I am very grateful to the guys for their help! Thank you!