One hundred percent is normal. I gave 2 cars there. Timing belt replacement, suspension repair. It was done quickly and clearly. The price is reasonable.
I chose the specified service station randomly - close to the place of work. I bought an old Renault Scenic, it was necessary to replace the timing belt, filters, oils, pump, something on the suspension. Master Leonid set to work and offered to purchase the necessary spare parts. Yes, the prices for spare parts were slightly higher than on the market or on Bamper.by But I was satisfied that I didn't have to drive, search, or waste time myself. The work was completed on time, there were no complaints. Based on the results of the work performed, an act was drawn up at my request. After driving 100-200 km, I found errors on the instrument panel "saw" and "check", and the car stopped responding to the gas pedal. Since the problems arose after visiting this service station, I came back to them. Leonid performed a computer diagnosis and reported that the problem was in the second lambda and the absence of one of the catalysts. He immediately suggested a way out of this situation - to alter the ECU so that it does not see the second lambda and simply does not react to it. I agreed. While Leonid was dealing with this issue, the car stood at a service station for more than a week. I paid 345 rubles for the work. Leonid said that everything was done, but the act was not drawn up, because, according to him, the ECU was sent to Minsk and he paid the money there. I picked up the car, drove it 600 km, and had the same problems. I came back to Leonid and showed him the car. He told me to leave the car, promised to fix everything, because less than a month has passed since the "repair". I left the car, a couple of days later Leonid called back, said that the ECU had been taken to Minsk, they said that it was really their mistake, they promised to fix it or refund the money. He said it was the first time this had happened. Then he "disappeared from the radar." When I called him three days later, asked him to wait, said that I had bought a new ECU and lambda, would put it all on the car, and also called a super cool electrician who would double-check everything. Naturally, he will do all this at his own expense. As a result, a week later I came to the service station, the car was standing where I left it, the radio was working when the ignition was turned on. When the ECU is turned off, it turns off and in order for it to work again, you need to enter a special code that Leonid did not know, which led to the idea that the car is just standing there for 10 days and nothing is being done with it. I informed Leonid. He confessed that because of personal problems, he did not deal with my car and did nothing at all. I took the car and demanded to give the money, to which Leonid agreed. A couple of days later, he asked to bring the car to the service station, arguing that the guys from Minsk asked to check the ECU, because they did not believe that they had made it poorly. I agreed and on 08/19/2023 I drove a car at 11 o'clock. According to Leonil, he was supposed to pick up the car and money at 21 o'clock, but.....at the appointed time, Leonid did not call back, Viber did not answer in the messenger, when making the call, the subscriber was out of the access zone, i.e. Leonid "disappeared again from the radar."
At first glance, there were no questions (I applied a couple of times)
But during one of the repairs, when it was necessary to install a spare part repair kit, the master (the owner of the golf 2), as it turned out, did not even "climb" there, but most likely installed a new spare part on his car (the same car as mine). It turned out half a year later, when I personally got to that spare part.
Accordingly, questions arise about past appeals to them, whether something has really changed…
I don't recommend it.
It's a disgusting place. The vacuum device does not show leaks even if there are any. They checked everything for me. They said everything was fine. They filled up the frion, but it leaked out. I came back to them. Again, they check with a vacuum for no ducks. A high pressure connection indicates a leak. I do not recommend it. Throw money away
For a week, the man just forgot about us. We agreed on Monday, in the morning he postponed to Wednesday, on Wednesday he postponed to Friday, on Friday he said that he had forgotten and now he cannot. He forgot to call or didn't want to. The attitude is irresponsible. You'd better look for another place