I applied to this salon, the managers drew a room, made a visual of how the tile would look. We chose and consulted. According to the delivery time, everything is at the agreed time, price \ quality \ people's response. The interior itself is made very cool. Lots of samples.
Let's complete it.
Rating 1
They have not been able to repay a penny debt for more than a year. There is no desire to communicate. Strange behavior of the management.
I took tiles from this store. Special thanks to the girl Evgenia (I don't know who by position), she helped a lot with the choice! When I came to the store, there were difficulties in principle with the design of the bathroom, since our designer could not cope with the embodiment of our ideas in the picture, but here, in addition to selecting tiles, they helped a lot with the design, a little later after the repair I will attach a photo. In a nutshell, the guys helped with everything that was necessary for a comfortable bathroom and toilet, my wife is delighted, because we are very demanding on the quality of the material and design!)
I applied to the salon for the selection of fugues. Manager Ekaterina helped to choose what was needed, taking into account that not everything was available in such difficult times. They helped me solve my problem, they are very professional and customer-oriented. I sincerely recommend it, they will not let you down, they will not promise what they will not be able to fulfill. Respect.
I want to express my big thanks to designer Stanislav, who helped me choose the tiles, as well as created a beautiful visualization of my future bathroom. Now my dream has become closer.
Only the best impressions and memories from cooperation with the STONEHOUSE store!!
Separately, I really want to leave a review about the consultant EVGENIA, the sweetest girl, very responsive, a true professional in her field!! I solved an unsolvable issue with ordering tiles during the day!! THANK you so much to her!!
Great! Even above all praise, the manager stayed for an hour after the store closed, painted the bathroom out of stock. Italian Atlas Concorde 150x75 🔥🔥🔥
I ordered a tile. I really liked the attentive attitude towards the buyer. The girl answered questions for a long time, consulted in detail. As a result, we are very satisfied with the purchase.
Thanks to the guys (the guy and the girl answered the phone, unfortunately, did not ask for names) who work in the salon at 131 Dzherzhinsky Ave., One tile of the Corfu ceramics collection was missing. They promised that they would be brought from Fanipol, called back repeatedly, delivered on the appointed day, which we were incredibly glad about. guys. thank you!!!!!!!
Anna, the manager from the ave. However, it turns out that the tile was available, even though a negative response was received from you. I am VERY sorry for this attitude towards customers.
See original
Show business's response
С
Сергей Т.
Level 2 Local Expert
April 4, 2022
Good afternoon! I want to express my great gratitude to the Stonehouse team. 10 years ago we bought Chinese tiles for an apartment here, so we returned to buy for the house again along the proven path and the remaining contacts, I was satisfied with the attitude and attention of the management, the selection of tiles, there were many manufacturers, thank you very much, it was cozy and comfortable to buy!
"The only salon I have worked with where they are ready to hear you and work as you like, and not as they used to. Guys, you've been wonderful for the last year and a half, keep it up"
We stopped at the salon at 131 Dzerzhinsky Ave. on Saturday during working hours, the door was closed, there was an inscription on it: a technical break of 30 minutes. The manager said on the phone that she would be there in 10-15 minutes, after waiting 20 minutes and calling the manager a second time, no one answered the call. What a piggish attitude to customers!!!! We will never come to this salon again.
See original
1
Show business's response
Totvil
Level 8 Local Expert
April 13, 2019
After staying in the salon, only enthusiastic emotions. After changing the portfolio of the factories presented and qualitatively changing the exposition, visiting this salon is a pleasure.
The staff and the development manager are professionals in their field.
I wish success in the development of the team and the company.
See original
2
1
Show business's response
Виктор
Level 6 Local Expert
November 26, 2019
Expensive tiles, but poorly represented.
There are few examples of live calculations and there are at least no images of examples of interiors at all.
It's just that there are a lot of tiles on the turnboards, so it's not interesting.