Stones Club
Address
Contacts
+375 29 671-62-38
Show phone
Business hours
Closed until 7:00 PM
Directions
Kinateatr Chyrvonaja Zorka
254 m
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31 review
August 8, 2024
The service is good and fast, the staff is adequate, the food is delicious, the atmosphere consists mostly of guests. There is a karaoke, a bar, a VIP room for about 15 people, we were offered it for free when 9 people came to us
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1
September 1, 2024
The very sight was not bad, the kitchen is very tasty, and the waiter is polite, the monitor is huge, but the attitude towards people is disgusting! They refuse service , they say the administrator is dealing with these issues , as a result , no one is suitable . The guard throws the number like pigs to the director , who then answers the phone that he is sleeping , he does not have time . And after that , he calls back and says that you are on the blacklist , cool !!! I suggest that the director of this institution re-read the law of the Republic of Belarus , on the black spike and in general , whether there is one , on the refusal of services that they also offer, as well as on the refund of money for non-performance .
This is a vision, make an order, pay, and immediately, otherwise you will go out for a smoke, the guard immediately demands payment, and then after payment, shish with butter)))
Question to the city administration, how do you observe the work of night establishments. In this institution , even after writing a complaint , there is no answer
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1
3
January 17
The impressions left by this institution objectively spoil the evening. When making a phone call, there was a dialogue where only our side was interested:
"Hello"
"Hello, is this StonesClub?"
"Yes!"
"Will you have a table for four"
"Yes, come"
Upon arrival, we are not greeted with a friendly "Hello, welcome", but unfriendly and frankly boorish as a security guard, and after checking the documents with a hit-and-run, they ask where we want to sit at the counter or table, we say that we clarified on the phone about the table. And then the waitress says that there is a deposit.
They don't warn about the deposit by phone, they talk on the spot, and after asking why they didn't warn about it, they claim "where did we get the number from", and that now they always have "such an action". I want to ask the action of what? Rude treatment of guests ? Lack of customer orientation? The campaign "will we hire anyone, even someone who doesn't know how to communicate with people?"
I DON'T RECOMMEND IT AT ALL.
See original · Русский
1