The place is just great! The cuisine is delicious, like at home) The polite attitude of the guests is very captivating. The waiters keep the tables clean, which is a big plus. All the rules of the institution are clearly spelled out and understandable. The karaoke is good. I'll come here again, I advise you!
The impressions left by this institution objectively spoil the evening. When making a phone call, there was a dialogue where only our side was interested:
"Hello"
"Hello, is this StonesClub?"
"Yes!"
"Will you have a table for four"
"Yes, come"
Upon arrival, we are not greeted with a friendly "Hello, welcome", but unfriendly and frankly boorish as a security guard, and after checking the documents with a hit-and-run, they ask where we want to sit at the counter or table, we say that we clarified on the phone about the table. And then the waitress says that there is a deposit.
They don't warn about the deposit by phone, they talk on the spot, and after asking why they didn't warn about it, they claim "where did we get the number from", and that now they always have "such an action". I want to ask the action of what? Rude treatment of guests ? Lack of customer orientation? The campaign "will we hire anyone, even someone who doesn't know how to communicate with people?"
I DON'T RECOMMEND IT AT ALL.
They feed and deceive visitors.
In the evening, a large group came to sing songs. The waitress announced the cost for one song and the cost of unlimited, after a meeting in the company, the decision was made to take unlimited, which was then announced to the waitress. Closer to the closing of the establishment, the bill was brought to us. After studying it, the company was, to put it mildly, unhappy. Every song ordered was counted, not unlimited, but once, when the waitress was called and our complaint was made, she pretended that there was no unlimited order and refused in every possible way. After writing a negative review in the book of complaints and suggestions, and finding out who was right and wrong in such a case and talking to the guards, the company decided to pay the bill and not spoil the evening by calling the police and further proceedings.
I STRONGLY ADVISE YOU NOT TO GO THERE, THEY ARE DECEIVING YOU.
The service is good and fast, the staff is adequate, the food is delicious, the atmosphere consists mostly of guests. There is a karaoke, a bar, a VIP room for about 15 people, we were offered it for free when 9 people came to us
The very sight was not bad, the kitchen is very tasty, and the waiter is polite, the monitor is huge, but the attitude towards people is disgusting! They refuse service , they say the administrator is dealing with these issues , as a result , no one is suitable . The guard throws the number like pigs to the director , who then answers the phone that he is sleeping , he does not have time . And after that , he calls back and says that you are on the blacklist , cool !!! I suggest that the director of this institution re-read the law of the Republic of Belarus , on the black spike and in general , whether there is one , on the refusal of services that they also offer, as well as on the refund of money for non-performance .
This is a vision, make an order, pay, and immediately, otherwise you will go out for a smoke, the guard immediately demands payment, and then after payment, shish with butter)))
Question to the city administration, how do you observe the work of night establishments. In this institution , even after writing a complaint , there is no answer
Nice place and courteous staff. Karaoke is good, especially if you can sing, and if you can't, then there's nothing to complain about. Very tasty cuisine and reasonable prices.
The cuisine is delicious, the karaoke is terrible. They include songs based on acquaintance, and an ordinary visitor can wait in line for karaoke for more than an hour, despite pre-ordered songs.
There is censorship on songs in this place, if your track has a checkmate (most turnip and modern tracks), then your tracks will be canceled and not accepted. You won't even know.
I have not seen such a captivity for a long time) The guy at the entrance says to me, "Hang your jackets over there," there's no one at the counter, you just go and hang yourself. I say, "I need to take my backpack with me, important things are there," he says, "You can't carry a backpack, leave it in the wardrobe." I say, "Are you responsible for the loss of what?" He says, "No, we are not responsible." How did you come to the village club just: undress, throw all your clothes in the corner over there, go hang out, they stole it - well, you should not have left it, oh, horror, we went for the first and last time)
A great bar for karaoke lovers, high-quality service,friendly staff, an amateur kitchen, but there are delicious dishes..guards sometimes behave harshly..
March 2024.Great atmosphere, polite staff, hookah is weak, we were from 10.00 to 1.15 after some kind of drunken movement had already begun)) a lot depends on the visitors who will be with you)))We had a good time overall.
Good staff, good service, delicious cuisine.
The music is good, there is karaoke.
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Дмитрий
Level 5 Local Expert
January 25
The service was disgusting, they tried alcohol, which we did not order, refused to cancel.
Karaoke is terrible, 2 songs were sung in 3 hours, the staff refuses to explain in what order the songs are put, some people sang 6 songs in a row.
The staff is good, the food is delicious, but half of the dishes are simply missing, the atmosphere is terrible, everything was mixed in one room. And hookah and bar and karaoke.In short, in one word , a diner , a hanger like at school , a shared toilet (dirty, no soap , no hand dryer , no towel ).
A good place, pleasant atmosphere, polite and attentive staff, delicious food. The music in the institution raises a good mood. I recommend it to everyone!
To begin with, this eatery is very difficult to call at least a little decent institution.
We rested once with a company and never set foot there again. I don't know who liked the kitchen, but not only do the ordered dishes come on dirty greasy dishes, they also taste like burnt rubber. The guards are drunk and respond to any requests with open aggression.
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Alex Maisevich
Level 11 Local Expert
March 25, 2024
Great place, delicious cuisine, you can sing a lot
I was at the weekend, a great place. You can also sit over a glass of wine, anyone who wants can sing karaoke. Special thanks to the bartender - you're top)
It's a terrible bar. There is zero alcohol in the cocktails, the glasses were brought dirty, in the hookah it does not feel at all that there is even a gram of tobacco there. Thanks, we won't be back.