It is very average, the food is carried for a long time, the service is poor, they could not find paper menus, they asked to scan QR.
The prices are quite high, while the entire menu also has +20% service (except breakfast)
They didn't bring maple syrup to the pancakes, then they started to prove that it shouldn't be there. We asked for the menu and showed that it was there. They said the menu is old)
The food is not the worst, but not wow. Coffee is also average.
I don't understand at all how this institution got 5.0 grades. The reviews seem to be screwed up.
A good place to sit with friends and chat. The food is not the most delicious for your money, and the staff is not the most responsive, but the atmosphere of the place covers everything.
A great place with its own unique atmosphere. We were with my wife, we were served by the waiter Sergey, thanks to this man, we had only a good impression of this restaurant
I really liked the atmosphere, the kitchen is the best, but everything is spoiled by the staff who are not competent in their work. no one met us, then they tried to catch the waiter for a long time, ordered pasta and twice clarified that dessert would be brought to me after eating. as a result: tea was brought without sugar and without lemon, although we asked for tea with lemon and sugar, we also forgot about dessert. I reminded him about it, they still didn't bring it even after 25-30 minutes. I went down to the cashier to ask for the bill and asked to remove the dessert from it, to which they replied that it was almost ready and I had to stand and wait until it was put with me.
the food is very mediocre, the staff is terribly helpful. you wait for food for an hour, they forget the additives, you choose items that are not on the menu. Also, 20% for the worst service
of the advantages, they gave you to recharge your phone
Excellent service, delicious and varied food, cozy atmosphere. The staff is very friendly and helpful. We stayed in a very good mood after visiting this institution!!!)
The food is delicious :) and diverse
The service is attentive :)
The staff is nice :)
The cuisine is delicious and fast with fresh products
Thank you that they work around the clock
And the food is delicious 🙌💋🫂🌸🫰🏼
Very atmospheric, good music, I liked the food, I liked the steaks and lamb ribs especially. The staff is polite and hospitable. They will always help with the choice of dishes.
I've been there 2 times, the only plus is that you work 24/7... well, to be fair, you have a beautiful interior. But of course the food... we ordered a burrito, the ingredients were as if spoiled, we also ordered breakfast (I don't remember the name, but there are omelets and sausages) so the sausages were like the cheapest from the store. Well, in general, 2/5, I will not come back. But your staff is good
Great cafe! Delicious! Hookah test! The wine list is decent! Eggplant salad pizza bombic! The staff is sweet! The decor, the interior of the top! I recommend it!
I like the variety of dishes, the waiters know the menu and can recommend something interesting, such as delicious fajitas and beautiful serving. Cozy atmosphere, friendly staff, we will definitely return)
The food is generally delicious but also above average prices the service is at the highest level the staff is just lovely the atmosphere is lamp-like in general I advise
We have been waiting for khachapuri for a long time) in general, the place is not bad. On the plus side: works 24/7, friendly staff. The menu is quite large and colorful. The food is delicious, we haven't tasted much - so I can't say for all positions. But here's the expectation… I would like to be either warned or it was faster - min 15/20 of the norms, but when it is already more annoying. We planned the morning and in the end everything went a little wrong. Separately, according to the atmosphere, everything is also pretty good, it is clear that they worked on the institution, but the speed must be increased)
A large selection of dishes, everything is delicious, but when fully planted, they cook for a long time. The staff is friendly. The atmosphere is very pleasant
If you objectively evaluate this institution, then a lot of questions arise in the process:
1. Why is the cafe staff dressed in everything from sweaters to miniskirts and shorts? Enter a uniform dress code, pliz.
2. Why is the service fee 20% (this fee freezes me out in general, but in the places of applicants, especially!), and the waiter / hostess or who it is (it is unclear from the clothes), you need to remind the request to bring a vase for flowers three times??
And why are the waiters not trained to offer this vase on their own?! These are the basics of the service!
3. The dishes are absolutely ordinary at least, but somewhere they deviate from traditional recipes for the worse (for example, sour fo bo!, which by the way is not stated in the menu as sour!). You either declare immediately so as not to take it, or find a normal recipe already.
4. Well, the crown, the lamps in the toilets. Tall men will have to bend over so as not to hit their heads or burn off their hair.
In conclusion, I would like to emphasize once again: 10 waiters / hostesses loitering around and still do not understand who, at an almost empty restaurant, who do not rush to the visitor, but communicate pleasantly behind the bar, raises a reasonable question - why 20% of the service fee?
Stupid, strange delivery system, they don't have their own delivery, they send a Millennium Taxi, yesterday the delivery cost 63 thousand, for 10 km🤯🤯🤯 The delivery cost me more than soup👎🏼👎🏼👎🏼 It would be a Yandex taxi, it wouldn't be so expensive. Dissatisfied. The food is delicious. But they didn't put absolutely jalapeno and little cheese in the nachos soup. For delivery, the portion is less than in the cafe itself if you sit.
Just a month ago, I was delighted with the place (despite the bad hood), everything was fine: staff, service, interior (of course), food.
The last 2 times I was very upset with the service. I do not know what happened, but the waiters began to come every half hour. The food takes a wildly long time to cook. I could have sinned against the workload during Iftar, but today we arrived at about 00:30, almost no one was in the institution, as a result, we waited again for half an hour when the order was accepted. Moreover, the waiter accepted the order with a slight hint of passive aggression, sarcastically after each selected position.
And after we asked for the bill, as soon as the ordered desserts were served, he asked: "is it now to pick up the bill or come back later?" Damn, they just brought the food, what kind of question is that?! As a result, he stood at the table and stared into his wallet while counting the money.
To put it mildly, I am shocked by what happened to the service. I would have given 1 star if it wasn't for the interior and the food
A pleasant place with a good atmosphere and music, delicious food and good service. Not bad hookahs. A very big plus of the institution is that it works 24/7
Very polite staff and delicious food, cool atmosphere and songs,
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Азизбек Г
Level 12 Local Expert
February 5, 2024
Guys, you need a waiter manager who would keep track of the time when and how much time it takes to serve and how much to serve dishes, you constantly have problems, you sit all evening and can't relax, you are looking for a waiter all the time, serving dishes is very long, there is always something missing on the table, and you sit forever in waiting... and most importantly, your waiters are crowding around the cash register and chatting
Franklins. One of the worst experiences in Tashkent
Have you ever thought that after ordering a juicy medium rare roast steak, you will be brought a large piece of unroasted beef kebab marinated in vinegar? Me too, but in this place you can feel this experience) We ordered t-bone and New York with my wife. Doubts were taken when the meat was brought, which smelled of vinegar and was in pieces of onion. After trying it, we were convinced that it did not seem to us. Guys, I understand that Tashkent and here you need to eat kebabs, but kamon, please do not spoil the meat!! It's a very sad sight. If you go to Instagram and watch the cooking video, you will see the cherished pieces of beef in onion and vinegar, it's a pity that we didn't see this earlier. They didn't eat enough and left. Don't set foot in here anymore!
This is my second time here. Well, more precisely, the first time I was at Franklin's, but because it's just another room of the same institution, so the second time :)
The same waiter got caught, so we were happy as last time. The chef immediately came up and clarified what kind of meat we would like and recommended the best for today.
Everything was delicious. The hookah is also good.
The place is outwardly pleasant and clean.
Drinks are carried for 40 minutes, with an empty landing, all the waiters stand stupidly at the bar and chat, we personally pick up our drinks from the bar. I'm not talking about food at all!
Well, the cherry on the cake is the hair in the food.. it is a pity that the institution positions itself as a normal cafe, and the service is worse than in some kind of eatery
I do not advise you to sit in front of the entrance, as there are no curtains to cover the light from the headlights of dirty cars. Service, you need to try hard to call the waiter
Pleasant environment. The cuisine is delicious, but there is not much choice for breakfast. I liked the cappuccino, but the raf is like a 3-in-1 nescafe
Cool loft atmosphere, delicious cuisine, polite and helpful waiters. As at Franklins, everything is at the highest level. A great place to have dinner together or a small company
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Дарья Инглина
Level 23 Local Expert
March 8, 2023
Unfortunately, both the service and the food are very low level. No one met me at the entrance, I caught an employee, said that the table was booked. She replied, "Just a second," left and disappeared altogether. There are a lot of employees in the hall, 10 people in total, and no one is doing anything, they stand endlessly and chat at the counter, they stick to their phones. Why are they there if they don't work? The waiters themselves never come up, there are waiter call screens on the tables - zero reaction. And besides us, there were only 1 people in the hall at the table. On the third attempt, my order was accepted. My husband brought flowers - zero reaction. I had to ask them three times to put them in a vase, the answer is: "yes, just a second" - and the person disappears. At the same time, 20% of the service fee is charged!! In general, PLEASE remove this service fee, let people start moving their fifth point and serve guests normally, earning tips. The food is for three, sour, tasteless, the breakfast dishes are questionable. We're definitely not coming back here anymore.