I liked everything very much, of course I want everything to be restored. The food is good, the entertainment program is excellent, especially for children, we had a rest in mid-October, we had a great time and had time to swim in the sea))) In two buildings on the street it smells very much of sewage. And do not order a transfer from the hotel, utter disrespect for people, they drive worse than cattle, I do not know how other buses, but with the number 801 it is of course trash, all passengers were just shocked, despite the fact that they will not tell you that there is no luggage compartment, all suitcases and bags will tell you in an ordered tone that you would have stored them in the back seat one-on-one, and it doesn't matter what happens to them later, since we are bringing fruits from there. In short, we drove and prayed that we would only get there alive 🤦♀️ I wrote to the transfer company, they didn't even bother to apologize. We are simple people, not whimsical, but there should be at least some respect.

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Галина Денисова

Level 6 Local Expert

I've been vacationing with my family since 10.10.24 There were few advantages for me) 1. Proximity to the sea and the beautiful Sukhumi embankment. 2. Beautiful, modern two elevators. 3. Green area, there is a place to sit. 4. Evening discos, although I am not an amateur, but the people had fun, danced. 5.The room has a small refrigerator, air conditioning, TV. The rest were cons There are no blankets in the rooms, it's not so hot in October anymore, it was freezing at night. The plumbing is new, as well as the renovation in the rooms, but everything is flowing, taps, battery in the bathroom, water is rusty from the tap, it's scary to wash. There is a table in the room, but not a single chair. There is no kettle either. The staff couldn't cope in the dining room, there were constantly no plates, spoons, sometimes it took up to 30 minutes. The food is ordinary, as in all canteens, but because of the lack of appliances, people grabbed everything with their hands (cheese, sausage, pancakes, etc ., There was practically no boiling water either. One 1.5 liter kettle for the entire dining room (400 seats), and the one with a broken button that had to be held down to make it work. Accordingly, there is a queue for water to drink tea or coffee. We never bought into the sea☝️ It is very dirty in this place, because there is a river nearby, into which everything merges. There is a swimming pool, but there was no heating, the water in it is cool, considering that the air temperature in the afternoon was 26-27, it did not have time to warm up. And its purity is questionable. Cleaning. We lived for 4 days, there was no cleaning, the towel was not changed, and the linen, respectively. Local alcohol, one kind of beer is the cheapest, wine, I doubt it's natural, most likely powder. I can't recommend a vacation with such a service! I wouldn't go a second time!

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Лариса Сенина

Level 5 Local Expert

We spent a week in this wonderful boarding house, just going home It's great for Abkhazia, we liked everything, the place, the renovation and the cleanliness of the territory. We lived in the first building on the 13th floor, for one view from the balcony you can close your eyes to minor flaws.Julia cleaned the rooms well, thank you very much. The hair dryer, TV, refrigerator all worked. The receptionists are very friendly and responsive, But the bartender and the employee of the grill bar, they would like to learn how to be polite!!! There was plenty of food in the dining room, the staff were great, they instantly brought what was missing. The only drawback was that there were not enough spoons at the beginning, but this was fixed. But the shock was from our hungry, angry people. Who were always shaking and picking up fruits, cheese, sausage with dirty hands and artificially creating queues!!!It's been a long time since I've seen such ugly behavior from vacationers. On the beach, the sun beds are free, the animation is also tried. So we liked everything, especially for such a meager price. We will come and recommend it to our friends. I hope the service will be even better in the future.

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