A great store with qualified, responsive and attentive staff! You can buy and order even rare goods that others refuse to supply due to their high cost and, accordingly, lack of demand! For example, in the fall of 2023. I managed to purchase an Allumet brand ladder here for only 25 thousand Russian rubles. Plus the price of home delivery --1600 Russian rubles. At the same time, for the rest, even if it could be delivered to the LPR, its price without home delivery would be at least 40 thousand Russian rubles.
The store itself is excellent, there is a large selection of goods... but the service itself is terrible. I don't know about other departments, I'll just say where I was and wanted to make a purchase. The staff goes about their business, no one comes up. And if everyone is lucky enough to find a consultant, then he just comes up with such reluctance and with a dissatisfied face, as if I distracted him from an important matter. And every word needs to be extracted from him. He will not offer anything, he will not advise. I have been to this store more than once, although the product range is diverse, there is no desire to make a purchase at all with such an attitude to the customer. Balago in Lugansk there are many other good shops where customers are always happy to see.
Great shopping mall. Plumbing, floor coverings, household appliances, dishes, building mixes, furniture, fasteners, clothing, bed linen, wallpaper, household chemicals, tools, electrics and lighting, varnishes and paints, etc.