A very good store often buys appliances and furniture there, which is convenient that it is possible in installments.good service will help, they will tell you what is better, a large selection.
A good home appliance store, I bought various goods many times, there are no complaints about the sellers and the product, I was very pleased that they did not congratulate me on my birthday by SMS, but called, I am grateful to the manager for the kind words. I recommend
"I was pleasantly surprised by the experience of buying in this hardware store. From the very beginning of the moment of entry, I was greeted by friendly and competent staff who are ready to help with the choice and answer all questions.
The store offers a huge range of modern appliances - from smartphones and laptops to household appliances and gadgets. The quality of the goods left an impression - all products of well-known brands work flawlessly.
The prices were also pleasantly surprised, especially considering the quality of the goods. Promotions and discounts are often held in the store, which makes the purchase even more profitable.
However, what struck me the most was the level of service. The store staff is always ready to advise and help me choose the best solution for my needs. Even after the purchase, when I had some minor problems with the device, the store promptly resolved this issue.
I definitely recommend this store to anyone who is looking for high-quality appliances, excellent service and a pleasant shopping experience. He became my first choice when buying equipment."
A great store, a large selection of goods and friendly consultants thought to buy Samsung, but a consultant in a white shirt advised Haer, and did not regret the washing machine works perfectly without complaints!
On May 12, around 11.30 p.m., I purchased equipment for a considerable amount. I explained what needs to be delivered on the same day, and we arranged express delivery. They called and said that the car allegedly broke down and could not be delivered, although I said that it needed to be delivered on the same day. I contacted the support service 3210, they did not help, they accepted a complaint from which there would be no sense, but they were surprised that the manager who accepted the order initially scheduled delivery for May 13. On May 13, the delivery staff calls and says that they did not have a delivery on May 12. As a result, I realized that the employees of sulpak are deceiving their customers. It is better to order in the Caspian store, they are delivered within the specified time and quickly! I do not recommend this store!
0 out of 10.
People, be careful
We sold an empty charger box from the showcase for 9k. "Yes, it's not my attentiveness."
I didn't open it right away, I didn't look at it. The trust was 100%. The box itself is weighty.
But this does not give them the right to take out the goods and not put them in place.
Now we will know what is available in this store.
GUM Altynsarina 144.
I bought an air conditioner, they ruined the slope in the window, they told us to call the craftsmen who deal with plastic windows ourselves.(my husband also got 2 thousand tenge thrown into the Caspian Sea).They were supposed to arrive the next day, but they didn't come.
they came to buy air conditioners, one has been hanging in the window for several years judging by the layer of dust, the second does not have a remote control, the third has lost the installation.
I went to get the fan! It was not available! I went into the basement, there's no one there at all! I waited and called at least someone, but unfortunately no one came out! The staff didn 't even pay attention ! They answered dryly! Although I also wanted to take something and consult . But immediately all the desire was gone!The staff is not behaving nicely!
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Тимур Ибраев
Level 3 Local Expert
October 18, 2023
Terrible service and attitude to customers, there are no goods available by city, you have to order from other regions, while you need to wait at least a week, after which you are informed that they will not be able to bring the already paid goods from another region, and you need to wait another 10 days, with no one informing you in advance that there will be a delay, until they started calling on the day when the goods should arrive! No one is dealing with my situation like that, you won't find a responsible one! I think that if you are not competent to engage in sales, then you should not deceive people! Very disappointed in your service. I am waiting for my paid product under the number 538279.
Well, even 4 is too much.... It is the service that is infuriating and that the quality of the product has deteriorated recently. You carry a guaranteed product and you are rude and even denied warranty service... Sadly
It would be 5 if all the consultants knew the characteristics of the product, and knew how it works .. for 10 consultants, one more or less knowledgeable. Conduct trainings and trainings more often.
I bought kitchen knives from a great store in sulpak. polite sellers will explain everything well, I will definitely buy something there again, the prices are also acceptable
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Томирис Ж
Level 3 Local Expert
October 29, 2024
Everything is too expensive , there is not much choice and they shove their services .
The other day I bought a refrigerator with delivery. The delivery did not arrive. The only 3210 phone is always busy. You can also write on WhatsApp to chat with the robot, but this does not make it easier. I'll probably have to go to the store to find out where the refrigerator got lost
The selection of goods is not bad. The staff is usually busy with their own affairs, they do not always fit themselves, and sometimes you need to look for free consultants. But it also happens that they run on a break, it is unclear what it depends on
The website says that they work until 9 pm . I came from far away on purpose , for the goods , and I was met by a closed door !!! Update your work schedule!!!!
I bought a TV, worked for two months, broke down, then bought a built-in hob, too, broke down after not working for half a year, it feels like they are selling defective appliances. I do not recommend the store to anyone
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Динара Таутенова
Level 3 Local Expert
April 24, 2024
Excellent furniture salon from above, a large selection)))
Never order the installation of any products. They didn't come and didn't even notify me.that's the attitude towards people
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Е Д
Level 3 Local Expert
May 15, 2022
Never order the installation of an air conditioner for Sulpak: initially, the number of air conditioners to be installed was confused, installers arrived with a meter-high stepladder, without a vacuum cleaner. To install an air conditioner on the second(!) floor, we had to urgently look for a tower. In addition, I had to use my own household vacuum cleaner. The vacuum cleaner eventually broke down. It is better to order a normal company from the outside, which will have all the necessary devices.
disgusting service. scammers. I will never buy anything in this..... place again. they ordered the installation of a conder, paid, and beat us in the beard. so, keep in mind, people, it's never been worse anywhere else.