Among the advantages: delicious food, excellent breakfast, soft bed, separate shower, clean rooms and nice and helpful staff.
On the downside: there is something broken everywhere, but carefully hidden. A light bulb was falling off in the room, and the towel rail was barely holding up in the bathroom, but everything was disguised as if everything was in order. Very thin walls — it's much more difficult at night, if you're on a one—night stand, most likely nothing will bother you, but if it's more, wait for overnight guests through the wall, slamming doors and loud conversations, as if people are in your room. Perhaps it depends on the "class" of the room, it was far from a suite, and a single room.
Overall, the overall impression is positive, thanks to the staff, thank you.
The hotel left a pleasant impression. The rooms are clean and cozy, the staff is friendly and always ready to help. The location is convenient — there are cafes and shops nearby. The breakfast is delicious, although I would like a little more variety.
The only small disadvantage is that the sound insulation could have been better, but in general it did not interfere much with the rest. Otherwise, I liked everything, I will be happy to stay here again!
We visited during Ramadan and were very satisfied. Warm atmosphere, cozy lounge, attentive staff. We ordered an iftar set: lentil soup, samsa, Freshness salad, baursaks, dates, tea and sweets — everything was delicious and satisfying. The portions are large, the serving is neat. The prices are quite reasonable, especially considering the quality. A great place for a family dinner or meeting with friends during the holy month. We will definitely come back again!
We stayed at the Sultan Beybarys Hotel for a few days. Overall, the impressions are mixed. One of the advantages is the convenient location, close to the main attractions. The staff is polite and tries to help. The room was clean, the bed linen was fresh.
But there are also disadvantages. The bathroom needs renovation, the plumbing is a bit old. I would have liked a more varied breakfast, the choice was modest. Also, the audibility in the room is quite high, especially if the neighbors are noisy.
In general, the hotel is suitable for a short stop, but there are nuances that can be improved.
Great hotel! It is very conveniently located, close to a transport interchange, which allows you to quickly get to any corner of the city. The rooms are clean and cozy, and it's nice to stay in them after a long day. The breakfast is simply delicious — a variety of dishes, everything is fresh and delicious. Overall, excellent service and comfort. I recommend it!
We stayed at the Sultan Beybarys Hotel for a few days. Overall, the impressions are mixed. One of the advantages is the convenient location, close to the main attractions. The staff is polite and tries to help. The room was clean, the bed linen was fresh.
In general, the hotel is suitable for a short stop, but there are nuances that can be improved!
We stayed at this hotel and were very satisfied! The location is very convenient — there is a good transport interchange nearby, so it is easy to get to both the city center and other areas. The rooms are clean, cozy, and cleaned every day. The staff is friendly and always ready to help.
The hotel is very cozy and clean, the rooms are comfortable and well equipped. The staff is polite and always ready to help, which makes your stay even more enjoyable. Excellent location – there are many cafes and attractions nearby.
We visited this restaurant and were absolutely delighted! The atmosphere is cozy, the staff is polite and attentive. The food is beyond praise: the dishes are served quickly, beautifully decorated and incredibly delicious.
G. Satpayev and I, we liked everything, comfortable, clean, neat, free delicious hearty breakfast, you can also go to the room, polite staff, thank you very much!!!
We recommend this hotel to everyone!
The staff is polite and always ready to help. The rooms are clean, cozy and well equipped. The breakfasts are varied and delicious. I was especially pleased with the convenient location, there is everything you need nearby.
I want to express my gratitude to this hotel, everything is top-notch. The food is very tasty, the menu is varied, the bed is very soft, there are many advantages, but one disadvantage is parking there is not enough space, but often there are not many cars
The staff is polite - this is the only plus.
I don't understand why this hotel has such high ratings.
There is not even free water or tea bags in the room, although there is a kettle. There is a refrigerator, but it is empty, there is no bar. There is a bedspread on the bed, everything is covered in pellets and on a 50-70 cm section I saw several long black hairs. In the chandelier, one light bulb is not lit, the rest of the bulbs are different in color. The light bulb is off in the hallway. There are hangers in the closet, but no shoe horn. There was only one robe for both of them. The toilet door is battered, as if cats had sharpened their claws on it, the lock is loose and it has no latch. In the toilet, when the light is turned on, the fan turns on, which makes a noise that immediately wakes up the one who is sleeping. When the toilet door is abruptly opened, the access hatch to the taps on the pipes opens, and there are pieces of concrete and debris.
Three types of milk porridges are offered for breakfast, but they are not filled with butter, but with some kind of chemical or spread that does not even mix with the porridge when melted.
A great hotel with cozy rooms, friendly staff and a convenient location. The cleanliness is at the highest level, the service is excellent. A comfortable place to relax!
I liked everything very well, the cuisine surprised with its variety and approach. The staff is polite, it was a pleasure to have a conversation with them! Thank you so much for the service
we stayed at this hotel, I was generally satisfied, it was clean and the prices were acceptable, the food was delicious. the service was good, they were treated with respect, of course there is a disadvantage that the belt is not so new.
Nice hotel, I liked everything.
The rooms are clean, cleaned regularly, the breakfasts are delicious and not of the same type, the location is convenient, there are cafes nearby and the staff is polite
Recently, my family and I visited the hotel. It's a very nice hotel. Among the advantages: clean, cozy, good staff, polite, the food is delicious. No disadvantages were found
For those who come for treatment from another city to the scientific center of traumatology named afterBatpenova is the best option! The hotel is located 200 meters from the center. The price starts from 14,000 tenge per day, the rooms are neat and clean , the showers are of course tired in some rooms.
I recommend booking, on weekends from Friday to Sunday, all rooms are occupied for love joys.
19.01 an au was held in this restaurant, there were many negative aspects, the prices for the dishes were overpriced, the quality was poor, almost everything was brought for tea themselves, the tea itself was I cannot describe in words dark in color, with milk flakes, the pizza was not fully fried, cookies from the bazaar were placed on the table. Now we will know that it is not worth going there, in many moments we were deceived.
I would like to write a review about this hotel and what surprised me was the availability of delicious food, the food is just amazing, the rooms are also very clean and always accessible, thank you to the administration of this hotel
I have visited this hotel many times. Clean, cozy, delicious breakfasts, there is a cafe where you can have a good lunch, dinner and have a good time, very polite staff. When we come to Astana, we will definitely stay at Sultan Baybars.
My family stayed at the hotel and were very satisfied. This is a hotel with comfortable rooms, free Wi-Fi and an excellent location. The view from the room is not bad. The staff was friendly and always ready to help. The breakfast was delicious. We will definitely come back here again.
The hotel is cozy and spacious, the rooms are clean and the breakfasts are delicious. I liked the very convenient transport interchange, I will come again, I advise everyone.
*"We recommend it!"*
"We celebrated the corporate party, and all the guests were satisfied. Spacious hall, excellent cuisine, friendly staff. Thank you!"
Dark rooms, it is clear that the repair is old, it was in room 407, the socket has fallen out and sometimes does not work from gravity, the TV is small and you can not see anything in it from the distance from the bed, and it showed with murazhki, as if it was not set up. And for breakfast - so it's generally tin! We were led through some kind of basement into the dining room. When I arrived, they asked me what I would have for breakfast and gave me a list to choose. So it's a shame there's nothing to choose from! It was necessary to choose one thing: either porridge, or pancakes or an egg. I was confused at first, honestly, it was the first time I had encountered such a thing.:(Okay, I came for breakfast, the girl asked me again what I ordered, I ordered pancakes, the quantity was not mentioned earlier. She brings me two pancakes salted with something, but sprinkled with powdered sugar, which is very interesting, why do they salt pancakes so much, then she brought a piece of butter and a piece of cheese and yogurt on a plate. Good! And what should I smear it on?! OK, I brought 2 slices of bread. Well, where's the tea? And you can pour it yourself in the tea area! :) It's not funny! Well, I go to the tea area, and there the coffee was poured into a coffee pot, with which it was practically no longer there, but ordinary instant coffee of the nescafe type and tea bags were visible not in an individual bag, but each separately. In general, I was shocked. Next time, if I am in Astana, I will try not to book this hotel.
very polite staff! we had a birthday party here, everything is at the highest level, and I also want to mention the decoration of the hall, it's very cool!
By the will of fate, our family stayed 2 times at this hotel. The combination of price and quality, friendly staff, simple but fresh breakfasts, clean rooms, 5 minutes walk from the shopping center with a supermarket, quiet and peaceful atmosphere. The hotel is located in the old part of the city, if you need a new part, then you need to spend time and finances on a taxi, but in the new part hotels are more expensive. We only needed the airport in the new part, so it is advantageous to stay at this hotel. If necessary, I will choose this hotel again.
We arrived at the hotel on October 21st.We settled in a quadruple room.We really liked it.The room was clean and beautiful.The bed linen is snow-white.The staff is very polite and always helped if there were any questions.If we come back, we will definitely stay at this hotel.We are very grateful to the administration and staff.
Nice hotel! Clean and cozy atmosphere in the rooms. I stayed at this hotel for two days and two nights, I really liked it!!!. Friendly staff, Thank you very much to the administrator Aliya and Sholpan! Special thanks to the director of the hotel Svetlana Anatolyevna, for giving me an umbrella for the whole day (when it was raining heavily. Good breakfasts! Convenient location of the hotel!!! I have a good impression of the hotel!!!
We stayed in June 2024 with a 16-year-old son. . We liked everything. The room is clean every day and delicious breakfasts are brought to the room upon request. The staff is very helpful. Any request and question were resolved instantly. For the first time we were in Kazakhstan and Astana. I really liked it. And I definitely recommend the hotel!!!🌸
We organized an iftar and everything went just fine.The atmosphere is very cozy, the visiting guests liked everything, and the dishes are fresh and very tasty!
It's a beautiful place. 5 minutes from NCTIO. There are 2 stops nearby. The room was a single room, very cozy, bright. The hotel has breakfast, you can order it in your room. It's very convenient, you're going to get ready in the morning and you can have breakfast in parallel. The room has air conditioning, keeps the temperature comfortable. Everything is fine in the bathroom, there are no chips or cracks. There is hot water. The room is in excellent condition. Additionally, the room had a bathrobe, slippers, and bathroom accessories.
There is a cooler on the floor.
The staff is very friendly. Price quality👍🏼👍🏼👍🏼