I celebrated my anniversary here. I liked everything very much, a cozy separate room, a good kitchen and a sensitive attitude of the administration. The guests were satisfied.
Did not like. The kitchen is very bad. There is no soundproofing in the cabin, Karaoke is old, there are few Kazakh songs, one speaker does not work. The DJ is rude and ill-mannered.
The review of this institution will be "brief". He collected all the problematic aspects of the Aktobe food service. I'll start with my favorite: they don't know how to keep accounts for each guest individually, the staff just isn't trained in this, although the software allows you to do it with two buttons. Dishes appeared in the bill that were punched to us and we did not order them, the admin explained some problems with accounting and so on (why should we know about this?). The final bill was multiplied by additional payments, which were allegedly not included in the main account, and we stupidly paid.Hookahs, Coffee were not available at all, desserts too, side dishes were brought without main dishes and vice versa. The dishes were barely warm. 👍Good karaoke equipment is a plus, 👎but the sound insulation of the booths is terrible. More precisely, it does not exist at all, the neighbors sang with us, and we interfered with them. 😵💫The hood works very noisily, which was also very unnerving. In the main hall, the landing was only 15-20 percent. At the same time, our table was cleaned only when we reminded the waiter about it.
Karaoke is not worth old songs alone, at the expense of salads, almost many of them are greens and herbs, as if you are with a Jew, the prices are cosmic, well, food in grams can be said. The only plus is the bartender is not bad, the rest is so-so.
A new establishment.
There is no sound insulation of the cabins.
The price tag is high.
The waiter did not remove anything from the table.
Dirty dishes were standing, napkins were lying around.
Don't set foot there anymore