We bought tickets for a horse riding tour with a girl, 07.00 07/13.24. The instruction is incorrect, very brief, does not give a complete understanding of safety and rules of horse management.
During the trip, at a rest stop, the girl was injured, which led to her disability (leg injury). Unfortunately, the instructor did not have the opportunity to provide medical assistance, due to the lack of a first-aid kit and the necessary competencies.
After that, the tour continued to go "according to plan". While my girlfriend was sitting in a semi-fainting state on a horse.
No attempts were even made to help in the form of early transportation to the medical center, the program also continued to go "according to plan". There was not even a refund offered for the ruined vacation. But at the very beginning, we were given to sign a "piece of paper" denying claims that had no legal value.
We were left at the collection point, we had to get to the nearest emergency room on our own at our own expense.