Superlama
319 reviews
December 23, 2023
The store looks nice but what's on the website doesn't match what's in store. Went all the way for nothing. Very disappointed.
June 18
Cool mazagin, I advise everyone! A lot of high-quality things, figurines, badges, stickers, key chains. There is a manga! But what about the minus sign, which spoiled the opinion about the store and the mood. This is an employee at the checkout...😢
He doesn't give a damn about customers, he's unfriendly. If you are sensitive, be careful, because today I left this store holding back tears :(
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July 8
The store is specific, not for everyone, as for me, so I didn't understand what all sorts of things were there at all. There are no consultants or they are not interested in selling something to me, I wanted to be explained or shown something, maybe I bought something. And so the child looked, bought a couple of stickers and goodbye. They wanted to buy a box or a box, in short, it is not clear what is there for 60 rubles., but alas, everyone does not care, business in Belarus is flourishing. It is not interesting, a lot of people come in, but it is of little use, maybe he will buy it, or maybe not. I think that there should be consultants in such a store, a lot of goods are not clear to adults, maybe not everything can be bought by a child. A man with a chainsaw in his head, etc.
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March 29
A chic store for fans of anime and games - there are a lot of different interesting products for every taste, I want to buy everything that I see. I bought a pillow and a scarf there, very high quality and good. Of the cons - for some reason, of all the abundance of merch for all the characters of Genshin, there was nothing at all for Raiden, but maybe they just sold out just right.
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July 21
An anime store with a ton of low-quality bootleg at an above-market price. A bunch of homemade badges and acrylic "boards" with poor printing, low resolution and a darkened picture. There are few manga, a ton of ghouls, attacks of the Titans and a couple more tiles. You will not find anything interesting and original here.
In Belarus, in principle, it is very bad with geek merch, this store is proof of that. Sadly.
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1
October 14
Favorite place to buy anime merch! Relatively inexpensive manga, lots of icons, posters and figures from different fandoms. Sellers of nyashka))
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May 18
A great place to buy paraphernalia from various fandoms (anime, movies, etc.) Personally took Harry Potter boxes, very convenient, liked it)
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August 28
I bought a dinosaur for a child, of poor quality, while the child was dragging around with him, the threads came out. Initially, I wanted to take another dinosaur, but when I asked the cashier if there were any similar ones in stock, I received rolled eyes and a rather sharp response from the guy that this was the only copy. The service is disgusting, the guy's disregard at the checkout killed the desire to buy anything at all. Talking to a client in a passive-aggressive, again angry face, as if I personally spoiled his mood with questions about the product and the phrase "Go and take the goods yourself" is terrible! I hope the management will take into account how employees communicate with potential customers who make them a cash register.
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2
October 24
I made an order with delivery the next day
in the morning of the next day I received an SMS that they would contact me - they contacted me at 6 pm and said that delivery was impossible on that day, they offered the next one. I refused, because it was necessary on this day
, what is the point of making a choice of the day on the site if orders are not processed on time for this? or fix the site. otherwise, you can choose a delivery date on which delivery is not possible. also, when ordering, the discount for the set was not counted, as indicated
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February 19
I ordered a mini dakimakura with my own print.
At first there were misunderstandings, but thanks to the quick reaction of the staff, everything was resolved. There is no question about the keychain itself. The print is good, it looks compact and pleasant. The only thing is that the drawing turned out to be a little darker, but for me it doesn't play a big role.
Everything was made on time, without delay.
There were very pleasant and polite employees at the point. The order was given quickly.
The location is very convenient.
I was satisfied with the purchase!
I recommend this place.
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1
August 4
A very good, big animeshop. The figures can be clearly seen, since no one will stand over your soul and they stand in close proximity, and not behind the counter, as is usually the case. There are profitable promotions, and even without them, every connoisseur will find something worthwhile here, I recommend you to visit.
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June 21, 2023
Большой выбор различных аниме товаров, удобное расположение, в центре города.
На днях был в ламаруме. Чесно говоря не очень, просто отделённое пространство в магазине, отгороженное стенкой с фигурками. В комнате стоят PS4 и Xbox one, но нет даже интернета, настольные игры на любителя, вообще прикольно, но не идеально. На сайте написано про большее количество приколов и развлечений.
Отмечу наличие салфеток( там же страницы Боку но пику на стене🤯), мешков, большой стол.
Но чтобы в гикшопе не было манги почитать это конечно капец.
Вердикт: 3.5 звезды, все же было прикольно в ультимейт ниндзя гамать с друзьями.
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November 2
It's a cool store, I buy there more than once. All goods are delivered safe and sound. I like everything, I love this store, I advise everyone! Here is one of the examples of my orders.
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September 2
I was in the store about a week ago, the impressions were extremely unpleasant. A young consultant or merchandiser, unpleasant in communication and not interested in sales, wearily and reluctantly answered the question regarding prices. Price tags, if you can call them that, on half of the goods, a small piece of paper with a handwritten price without the name of the product and information about the manufacturer. At the checkout, a no more cheerful young man punched the goods for cash and did not give a check.
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1
November 11, 2023
I highly recommend it! The quality is remarkable, especially pleasing is the possibility of making acrylic figurines / key chains /night lights, badges, mugs, socks, T-shirts, shoppers and pillows to order. Another cool option is that you can order almost any product from the Internet, just by sending a photo. The staff is wonderful.
And also a very cool new promotion "Win-win Lottery", where for 100 points (given for the purchase of 20 rubles. Or they accumulate for activity on their Instagram account) you can win something :)
I've won a notebook and I'm very happy
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2
May 21
I ordered a custom icon — I was very pleased that the performers listened to the comments that are given to the order, because there are situations when, without following the instructions to the comments, the print result may not be at all the same. But Superlama is attentive, I definitely recommend it!
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2
October 30
A large selection of products at an affordable price, the quality is excellent. Friendly and attentive staff
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February 19
In this store you will receive only the highest quality products, if it were not for this store, I would not have known what Chinese cartoons are. This store has given me a lot of incredible emotions.
If it wasn't for this store, I wouldn't have known what real quality, quality of service is, and I wouldn't have known what friendly staff is. In this store you will get a non-LGBT rainbow of emotions. Let this store's business flourish, customers arrive happy and ready to return to this magical world of Chinese cartoons.Let everyone know that superlama is the greatest Chinese cartoon store.
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October 6, 2023
There are a lot of good choices, a lot of different figures, both nendroids and acrylic. A wide variety of badges and decorations. Excellent and kind staff. I like everything there, and most importantly that dotka is present!
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1
July 22
Polite staff, a wide selection of goods. I was looking for a shopper in which I could put a gift to a friend, but I didn't find anything with the right design, but I took a gift bag with JOJO as an alternative
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September 16
A large selection of manga and related products. Reasonable prices and friendly staff.
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August 29, 2023
Очень большой выбор фигурок и прочего для фанатов игр, аниме и кино индустрии.. Разнообразие и ассортимент продукции огромен. Так же соответствует цена и качество предоставляемой продукции. Доволен. Буду заказывать ещё! 😊👌👍
1
January 10, 2023
Очень уютный душевный магазин для фанатов и поклонников различных аниме, манга и тп.
Есть весьма эксклюзивные вещи, которые в Беларуси достать/найти непросто.
Но у магазина есть проблемы со сроками поставки товара (если написано под заказ и дата, то имейте план Б на случай, если в указанную дату не привезут. Могут быть неприятные моменты).
Курьер весьма веддлив и привез заказанное вовремя
1
August 9
Great location, wide range, high-quality products - it's all Superlama)
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2
February 11
Convenient location: easily accessible by metro or car (there is free Parking for 2 hours in the shopping center), courteous staff, a large selection of goods
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December 11, 2022
Удобное расположение в центре города. Магазин достаточно просторный,что позволяет с комфортом выбирать товар.
В наличии хороший ассортимент фигурок по анимэ тематике в любой бюджет.
Так же много различной атрибутики.
В магазине достаточно демократичные цены.
Единственное замечание к персоналу,стоит чуть более внимательно работать с посетителями,а не прятаться за стойкой ресепшна.
2
June 16
A large number of goods, everything was processed quickly, they were satisfied with the purchase, the only thing they got confused in the shopping center
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October 1
MY GOD, NOT THE STAFF, BUT THE GODS. I went to their Lama and there were such nice two women sitting there and for my sake, they took the poster off the photo. Imba prices, bomba design, top store!!!
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1
December 24, 2023
The staff is polite and helpful. The delivery of the order to the store for pickup is very fast. Convenient location near the metro. A wide range of products.
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July 31
A lot of interesting things, a large selection of interesting and new things, but it's a pity there are few things about Harry Potter
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1
September 19
The norm. I give 4 stars because I did not find a dokimakura with the image of Goku super Saiyan god super Saiyan kayoken x20
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1
December 29, 2023
A wonderful store, but there is not enough product for me, because there is only the blessing of the celestials and the master would like to see other anime, for example, guy number 1, a stranger on the seashore 🥰
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1
March 1
I would like to clarify some of the nuances in this review so that people, if anything, know the convenience of buying something.
1. Acrylic key rings. Recently, Superlama has started making them on its own, but prepare for the fact that if you want to order any directly from the site, then think twice. As an example, I can give key rings for the "Infernal boss". The description states that their length will be approximately 5.5 cm, but it is worth seeing them live, as a minimum of 2 cm will be cut. The printing of such key chains is sometimes soapy and pixelated. Some key rings are made well (which are really 5.5 cm), but there are exceptions. So please kindly buy such a merch exclusively in the store itself, otherwise you will be unhappy for the following reason.
2. Receiving the goods on order only after payment. I do not know if all sellers are like this, but when I was in the store last time, I was asked to pay for the goods first, only after receiving them. So if you suddenly don't like something in the order, and you paid with a card, then, of course, you will have to talk.
The second point leads to a problem with my case, when I waited 2 months for a mini figure with a sitting Satoru Gojo and received not what was indicated on the site, but a cheap bootleg. Please contact the administration or those who are responsible for the design of the site — specify the real information about your product, this applies to both the description and photos. Not everyone will be pleased to see a nice, high-quality figure in the picture, but as a result, get a bootleg that looks many times worse. I got caught paying before receiving the goods, so I didn't even immediately notice what was brought to me. Of course, I would like to return the money, but I did not return to the store itself. I am familiar with many Superlama shoals, so once again I share my complaint with other users ...
Be careful. No one goes against the staff, on the contrary, they are friendly and responsive, but as for the quality of the goods, this nuance is in great doubt and requires rechecking.
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3
December 8, 2023
I ordered a DJ Marshmello mask. While the mask was driving, I was moving around the city. And the courier had to follow me from Uruchya to Kamenka. The mask arrived disassembled and without batteries. I was upset. But I was visiting, and my friends gave me batteries and scissors, and we packed everything. I note that the material of the mask is very cool and the quality is excellent. There's a doorbell. And it is returned to the courier. It turns out that he felt sorry for me and went to the store and bought batteries for me. In short, I bought a lot of things in this store. But this courier just touched my heart 😻
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September 23, 2023
Прежде, чем зайти в магазин, прошарила их сайт, воодушевилась, что очень много фигурок в наличии. Но по факту это не совсем так. Очень большой выбор акриловых фигурок, это да. Но нормальных, объёмных - кот наплакал. Выбор манги тоже оставляет желать лучшего, практически на всё отсутвуют первые тома. И далеко не на всё есть ценники, что тоже как-то не идёт в плюс магазину. Было бы, конечно, лучше, если бы на сайте, помимо "под заказ" и "в наличии" добавили что-то вроде "на складе", чтобы было понятно, есть ли смысл идти в магазин или лучше сделать заказ.
January 31
I bought a lot of things in this store . This time I risked ordering a product not from the catalog. It was delivered very quickly and for a good price) . The quality is excellent . I highly recommend Superlama ( ω )
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September 19
There is a slight shortage of goods, half of the things that I saw on the site were not found on the counter, but in principle the surroundings and the choice are good
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January 29
About phys.I can't say anything about the store. But the service is disgusting. I contacted her in early December about ordering a growth pillow and a pillowcase for her according to an individual sketch. The order was placed on December 15, and an advance payment was made on the 18th. The date of execution of the order on the website was indicated on January 15-25, after which the manager repeatedly referred to these dates as well. On January 20, I received information that the order was delayed due to a Russian supplier and the delay would be about 2 weeks. Today I was informed that the CHINESE supplier is already on vacation and the pillow is not ready at all and will only be at the end of February! Being late for a month doesn't bother the store, apparently.
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May 17, 2023
Лучший ассортимент! Быстрая доставка! + Бонусы людям, состоящим в ламагильдии. Из небольших рекомендаций: хотелось бы, чтобы добавили что-то типа личного Qr-кода-кассир сканирует его и все плюшки начисляются на счет . Ибо, если вы заказываете через сайт, бонусы начисляются в ламагильдии. Но если покупка в магазине, то вам ничего не начислят(возможно, можно сказать номер телефона и тогда начислят, но мне не предлагали, по крайней мере, так сделать)
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December 25, 2023
The staff did not know anything about the goods that they were selling, made an order, indicated in a note what exactly they wanted, waited 20 days, upon arrival at the store the order was not ready, an sms saying that the order was ready was sent by mistake, they bring the goods to me with a completely different hero... Even the photo showed what I need... they say there is no order, although the product I was interested in was in the common room... As a result, it is not clear why I waited 20 days at all, given that all the necessary goods from a large order were already in the store, and instead of waiting, I could just come to the store and collect everything from the shelves on the spot...
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February 21
The product was placed on the site at the end of November, specifically to be in time for NG, or at least to receive it with minimal delay. Before NG, they reported that due to the high workload, the goods would be delayed, they were oriented to the middle of January. OK, okay, let's wait. As a result, it is already the end of February, NO ONE is contacting, it is unclear what is happening with the order. Until you start to find out yourself, no one will even tell you that your order (delayed for 3 months, yes) is ready. Thanks for the terrible service
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January 7
An excellent store, both in terms of assortment, it is very large, and in terms of service. Sellers obviously know their product and love their customers. Definitely - I recommend it!
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January 11
A large store, you can find a lot of anime paraphernalia. The prices are certainly higher than on the Internet, but there is also a large selection. It is located on the second floor of the capital
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July 2
some advantages:
profitable, pleasant, fast, and most importantly high-quality!
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October 30, 2023
Katana was urgently needed for Halloween, but the site showed only pre-order. I called, it turned out that a tedious thing was in stock, the young man very quickly got his bearings about what I was talking about and immediately put the goods aside. In the evening I picked up the katana from the store. The store itself is spacious, the location is very clearly written on the website. Thanks to the seller and the store, if it wasn't for them, I would have been left without a suit 🖤🖤🖤
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September 30, 2023
Very good staff!
There are a lot of goods , the territory is large
Almost all Anime, etc. have their own stand!
The quality is the best! In principle, superlama is my 2nd home
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May 8, 2023
Отличный магазин по аниме тематике, широкий выбор товаров и обязательно найдется мерч по вашему любимому аниме, цены очень доступные,а продавцы приятные и вежливые, рекомендую!
July 1, 2023
Очень классный магазин, большой ассортимент товара на любой вкус и цвет. Единственно неудобство в том, что не везде есть ценники. Да, эту информацию всегда можно узнать у работников, но каждый раз напрягаться не хочется)
January 28
The store is great, the sellers are nice and cute x)
Of course, it's a pity that there are no merchandise for other games, but it perfectly replaces orders with its own images :3
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November 1, 2022
Очень классное и атмосферное место, нахожу здесь что-то интересное для себя уже не в первый раз. Отдельная благодарность продавцам-ребята очень вежливые и доброжелательные:) Спасибо вам за крутой ассортимент и хорошее настроение)
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