I made a pre-order at 16.24 at the time of 19.45-20.15, they brought it at 22.10, they did not call me themselves, they did not give me any information whether they would bring it or not, the lady on the wire whom I called myself (the administrator)she spoke to me reluctantly, I did not hear any apologies or regrets for the long delivery, terrible service, then the courier arrived with his tongue on his shoulder, they gave him 12 orders for one time, that's a long delivery (poor guy)This was the last time I ordered sushi there, I have repeatedly encountered problems with delivery from this almshouse, it must be closed, people do not know how to work!100% disappointment%
We ordered various rolls, unfortunately this is a mass market at the level of cheap sushi in Russia, I do not compare it with yakitoria and tanuki, but just with something lower, the names of which you usually do not remember.
1. How is there no soy sauce, wasabi and ginger by default?
2. Avocado rolls are not ripe
3. The rice is over-dried
I understand that the best is the enemy of the good, but I'd rather continue searching for alternatives than re-order.
Please read this review as constructive criticism for development, and not something else.
The rolls are terrible, the fish in Philadelphia is tasteless and jelly-like, there is little filling, curd cheese has the consistency of mashed potatoes, there is no taste. Everything was terrible, we won't order any more.
I ordered a sakura set for my birthday.
Underweight, 1224 g, 1360 g in the menu.
The fish is tasteless and very thin.
Tempura rolls should be of 2 types, they turned out to be one, and it was not with shrimp.
Well, it's a long time to pick up an hour.
Hello, we made an order on 29.11
We were very pleased, we didn't look at Belarus ourselves, we called all the establishments, but only sushi art went to meet us, bought a bouquet and champagne at our request and prepared the most delicious Manhattan set. They delivered it to my sister in honor of her birthday with a note, thank you so much for working for clients, when I asked what I owed, the Director replied "your feedback will be the best thanks" as promised
Thank you so much for your service and for such a wonderful approach to the client.
The best in the city, prosperity to you
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В
Виктория Будаева
Level 3 Local Expert
February 15
On 14.02 at 15:20, I ordered a sushi set for 21:15 through the app.no one called or confirmed the order.by 17 o'clock I barely got through.They could not find the order right away, and then they said that they did not have time and would not do anything. After the call, they immediately canceled.what kind of service is this?do not accept orders through the app if it is difficult to find, otherwise the person waits and after 2 hours finds out that they will not do anything.
We were regular customers, but we got tired of such a service.then they will lose, then they will forget, then they will not do it.
Hello. We tried to remain your customers, but in the end there was an incident. I'll explain why.
The dressing on rice is either sweet or extremely cloying. And very rarely is rice normal. I think you shouldn't have turned sushi and rolls into a diabetic's hell.
It's a healthy food. And it is fully suitable for a healthy diet. And you've set up a pastry shop.
The last time we ordered the Akito set, which included the Philadelphia roll. And the fish, let's say... It had the smell of a women's toilet.
When we came to figure it out, we found out that the alcohol composition of the antiseptic was to blame for everything, with which we wiped our hands to take the roll in our hand ahhahaha. But lo and behold, having redone the roll. After all the manipulations, the smell was gone. They decided to deceive that the fish is fresh and they have no complaints about the type.
I'll go over the soy sauce too. Why say that you cook it yourself!!!! You fell down there. It is impossible to cook soy in sauce even in a month. And you took and deceived my girlfriend. Who just didn't want to fight with you because it was too late. Dilute with citric acid and lemon. Say so. There is no need to resort to lying to the client.
But they're not all that bad there. Sometimes it is decent and delicious. But it happens sometimes. And the price tag is still good.
One star for "Sometimes." The second one is for the price tag.))
It's better to go to the capybara as before. They don't have the same problems as you.
Someone who understands food. He will understand what I wrote about here.) 😉
Hello, we made an order on 23.11 Sakura set, I was pleasantly surprised, there were a lot of fillings, the order was delivered after 1.05minutes, and it was said 1.30minutes, already + We were very hungry. I especially liked the hot rolls, thank you, we will order more.
Sushi is fire, very tasty, service too. But for a large set, I would like 2 servings of my sauce and ginger, maybe my mistake is that I did not specify, but the staff did not offer, so 4.
It's just a problem with delivery! They promise in an hour and forty minutes, they are taking two.Tired of waiting because I was after work! I ate potatoes with meat and went to bed) Dear, you set the delivery time! Please comply with the terms of the oral agreement. Minus one customer you already definitely have, but as they say a little bit ...... and there is no business (All the best to you and your passengers!
12/25/2020, around eight in the evening, the scheherazade set was tempered: cheese rolls (pictured) have a cheese film that the cook did not remove. On baked rolls, the filling is a centimeter in diameter, one rice in general, avocado (pictured roll with caviar), not ripe and hard, crunches worse than cucumber. In general, a set for 44 rubles and everything is impossible to eat