Суши Дом
75 reviews
October 4, 2024
Previously, I ordered sushi only here, then it deteriorated very much and I switched to other establishments.Today I decided to try again, I sent the order at 20:58 and it was delivered at 22:41)I waited for sushi for almost 2 hours and suppressed aggression in connection with the wait. Not a particularly pleasant girl who calls when confirming an order and whom I contacted about the delivery time.A hungry woman is bad and everyone knows it. I met the courier nicely and wanted to finally eat, but)the package is all wet from the inside, I would even say "sweaty" and the box too. I had sushi with a cheese cap, and due to the condition of the package and box, the sushi should have been at least not the temperature "from the refrigerator", well, at least lukewarm. out of 24 pieces of sushi and barely managed to master 6.the remaining 18 and 40 (almost) rubles flew into the trash. Thank you for the "wonderful" and literally long-awaited dinner.I will definitely not give your institution any more chances.
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4
January 28
On January 25, returning home from a long-distance business trip, we made an order in advance (3.5 hours in advance for 20:00 pm), at 20:15 I called the delivery service, they said they would call back in a couple of minutes... no one called back...after 40 minutes, my husband began calling from his number and got through after another 10 min, to which the operator replied to him-wait!!! The question is, how much longer to wait? As a result, the order was delivered at 20:55, when I didn't even want to eat..This is the first time we have seen such delivery and service!! According to the product itself, it was concluded that no one in the city of Vitebsk knows how to make delicious sushi and rolls! And for a lot of money.So draw conclusions about the service in our city.
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December 14, 2024
We ordered sushi from Sushi at Home First, the wait for delivery took more than two hours, which in itself is unacceptable. Secondly, and this is the most annoying thing, the sushi arrived cold and, apparently, not in the best condition. An error with the order, of course, happens, but the combination of delay and poor quality of the dish is completely unacceptable.I do not recommend it. Extremely disappointed.
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January 4
We tried the set of the month, I really liked it! The baked rolls are delicious, the delivery is fast, everything is fresh and delicious)
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October 5, 2024
We ordered sushi, said the wait was 1.5 hours, as a result we waited 3 hours. They called the dispatcher, they said that the courier left 40 minutes ago... As a result, everything was brought cold... I understand everything, Friday, download. But then you should also specify the time approximately to the client.
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1
October 30, 2024
I came to eat here, there were no people in the hall, waiting for sushi for a long time in any case, there are not so many options for drinks. But in general, the sushi is quite tasty.
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January 2
We waited for sushi for three and a half hours , the dispatcher notified us for a waiting time of one and a half hours and then delayed the time with each call! As a result, the sushi was never delivered ! I do not recommend it!
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February 15
I called at 15:30, ordered delivery at 19:30, called at 17:00, said as early as possible, said well, I'm calling at 20:10, I don't pick it up, I don't advise you to avoid it at all
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August 18, 2024
The sushi is not bad, but the ingredients are good every other time. Sometimes there are fresh, large shrimps that crunch very pleasantly.
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September 28, 2024
We ordered a set of lava delivery, in the declared positions of the Boston teriyake grill there was ham instead of salmon, and in the Medea position there was ham instead of mussels, how do you explain this you have to be a fool not to notice, the first and last time I ordered.
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1
August 31, 2024
Today I came to eat Philadelphia on Frunze, I don't earn much, I can only afford it once a month, but I'm very upset about the nuri leaf inside the rubber, I went up to the girl and said it was impossible to eat it, she said I can't do anything, they give us nuri like that and we do
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1
September 30, 2023
With pleasure, I often buy sushi in this institution. So today I ordered for the holiday, we celebrate a housewarming party with our neighbors.
Both my friends and I enjoyed the big set with joy.
Surprised by the negative feedback.
I am satisfied with both the taste of sushi and the service.
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January 11
Very upset, delivery takes more than 2 hours. Although we were warned that the delivery will take 2 hours. Baked
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July 3, 2024
I often order at the sushi house and have never been upset. I don't know which one the rolls came from today, but thanks for the hamster. very responsive 🫶🏻
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2
1
January 18, 2024
I ordered more than once, the staff is always helpful. Everything is very tasty.
Many thanks to your whole team))))))
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1
February 23, 2024
It's just awful! Not only that, we agreed to wait about 2.5 hours. After 3 hours, the sushi was not brought, they did not even begin to make them. The operator called and asked if we would still be waiting for them. Why take an order if you can't handle it. This is as stupid as possible, considering that people are waiting...
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4
February 8, 2023
Relatively good pizzas for my money, sometimes I order them if I don't have time to cook at home. The waiting time is always different and depends on what time to order, but in general there are no problems, sushi was once oiled in order to give a good look to the fish. But it was fresh, the sushi was good (and everything was great after them too), so you can order
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January 14, 2024
Ordered sushi mmm mmm delicious, you open the box and there the goreliki said the sauce is like this, the quality control of the product does not work, the staff is rude, look for yourself would you like to eat such sushi?
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2
1
October 21, 2024
I really liked the sushi, I'm not taking it for the first time👍
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October 19, 2024
It was delivered so fast, great! 10 out of 10!
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1
April 18, 2024
I ordered pizza, baked roll and tempura.everything was delivered cold.in tempura ebi, crab sticks are used instead of shrimp.DON'T enjoy your meal
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1
May 23, 2023
We ordered the BEST set.
Soy sauce and spice were ordered. There is less than half of it in soy sauce. Spicy is almost at the bottom. Sushi is not a big size. The view of the sushi leaves much to be desired.
Sesame with a musty taste of some kind.
The desire to eat disappeared - the whole set was thrown away. Thanks!
It would be better to continue ordering sushi at Volna.
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2
2
February 3, 2024
We waited for the order for almost three hours, although we live across the street. The dispatcher is constantly feeding breakfast "from minute to minute." The food came cold.
But it's delicious.
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1
March 4, 2024
I collected the discount , and now throw it out , collect a new one , it was because of the discount that we went there , now the choice lies in other places
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1
April 30, 2022
I decided to order rolls and French fries while I was in the hospital with my child. I used the website of this institution. And everything would seem to be fine: the order was accepted quickly, a polite operator, everything in a bundle. BUT!!! The courier just made my day...since I am in the hospital with a child, naturally I cannot leave the hospital building. The courier told me to go to the barrier, I refused, to which I heard the phrase in an indolent voice: "we don't go to hospitals." How was I supposed to know that? Do you have it written somewhere? Or maybe you didn't forget to warn your customer about this on the phone? Okay, okay, she drove into the territory and went up to the reception hall. And then it started : "Actually, for the future, we don't go to hospitals, we can't, so you came out in a mask, and I without a mask, etc."... To say that I was stunned is to say nothing... and who prevented the courier from putting on a mask??? In general, it's terrible... I won't order any more. And this is your "actually" money.
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6
January 7, 2023
The service is disgusting. They wanted to sit in a cafe, they said to wait a long time. The question arises, what did they open for then, could they make a pick-up point. We ordered delivery at the cafe, they said there would be an order in an hour, and arrived in 1 hour 25 minutes. The discount does not apply to sets, which is very disappointing. The magnet was not put down. The mood was ruined.
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5
January 28, 2023
I'm shocked. I ordered a portion of shaki maki with me, came home and saw this. Some cucumbers, and what else is supposed to be, I can't call fish. They taste terribly bitter and as if it's not cucumbers that are bitter, but something else. The rolls are falling apart. Disgusting. I would put zero stars, or even a minus
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1
1
September 23, 2023
We waited 2.5 hours for delivery.. They brought everything cold, it's a nightmare! Why take so many orders if you can't arrange delivery on time? The horror!!!
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2
1
March 3, 2024
The delivery is insanely long (an hour and forty) and the pizza arrived absolutely cold, although delicious
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1
August 12, 2021
Basically, the sushi is good. And pizza too. If you have a 20% discount card, it's fine. But I do not recommend a new set (Sunset). The discount does not apply to it, but this is not the main thing. The main thing is that the composition includes sushi with tuna. Tuna passed by the sushi, but did not hit them, there was not even a hint. There is rice, there is avocado, there is no tuna, alas. Maybe we're so unlucky.
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1
July 3, 2024
Sushi is delicious and fresh. The delivery is fast enough, I liked everything!
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2
June 23, 2024
I ordered sushi.....They said to wait one hour and fifty minutes.....
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1
April 23, 2024
Well, what can I say, I ate porridge with algae and a chicken lying down!
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1
1
February 11, 2022
In Orsha. Terrible job as a courier. They promised to deliver sushi in 2 hours, but in the end, after that time, the courier went somewhere for a long-distance order (Although it took only 3 minutes to get to us), why couldn't it be delivered to us first?..Therefore, we were offered to arrange Yandex delivery, which will take another 13 minutes, and this will be more than 2 hours!!! We will not order any more in this institution, at least in this city!!!! 11.02.22
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1
September 23, 2024
undercooked rice, little salmon, oak avocado, soy sauce sucks the price is adequate for rolls but not for this quality
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1
May 20, 2023
I've never tasted worse. The rolls are falling apart, the rice is undercooked. A serving of wasabi and sauce is not enough even for one person. Ginger was not put at all.
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1
1
January 16, 2023
For some reason, the app does not publish real reviews. Well, OK, I'll leave it here. Let people know what awaits them when placing an order with you... I've never eaten worse…
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2
2
February 3, 2022
We ordered a set lunch and a calzone. The composition of the lunch on the website: fish soup, French fries, nuggets, ketchup and branded bread. They brought us : fish soup (thanks for at least something from the menu) some kind of incomprehensible salad (the smell is strange) , potatoes are cold and wrinkled in a rustic way, 1 cold cutlet.
The calzone was not brought at all.
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March 10, 2021
7 minutes ago-Change
Yesterday I ordered sushi at this eatery, bring them on time.
But when I opened the bag with the dried ones, the stench was such that I had to ventilate the entire apartment. The fish was rotten, and they themselves were terrible!!!
And then it was the most fun when I started calling and telling what was brought to me, the monitors told me: the dispatcher said okay, we'll pick them up and hung up, and told me when it would be and in how long, but I'm generally silent about the apology. As a result, no one called me, I decided to dial 15 minutes after the first call and they told me: they will pick up these roles when they can, other clients are our priority, and what was already 22:00 was not important to anyone and they also hung up.
In the end, they still came, took these stinkers and gave me the money for the order.
What can I say about this diner:
1. The most terrible service in the world
2. Boorish attitude towards the client.
3. They make products from the most rotten and spoiled fish.
4. The only normal employee there is a courier
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3
January 29, 2022
Good rolls in this segment.
Price is quality.
The staff is pleasant and courteous.
The waiting time is from 20 minutes to 1.5 hours at the busiest time.
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2
April 12, 2024
Very long sushi delivery
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1
November 30, 2022
The cafe has gone bad!
Sushi has become not tasty, there are few fillings, the rice is too damp! The waiting time remains the same!
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1
January 12, 2022
A wonderful place! You can sit, take it with you, order sushi at home!!!! Very tasty!!!
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May 15, 2022
We ordered sushi yesterday, tempura (nothing), Philadelphia is just terrible. The fish placed on top of the rice glowed from its transparency. Terrible sushi has become!
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February 28, 2024
Always delicious)
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October 4, 2022
I didn't like the place, they say the waiting time is one thing, in fact it's completely different.You won't even hear an apology for a long wait.Two stars purely for the sushi itself, they are delicious)
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1
May 28, 2021
Excellent cafe, excellent staff, Quick order processing. New sushi every week for just 3.90
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November 21, 2021
Sushi is perfectly cooked, very tasty, original. The prices are reasonable.
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1
September 27, 2020
Sushi house, super! There is one thing!!! There is an application, there is a community in VK, the cafe chain is the same, and the prices are different. You ask this question in VK, the answer is idiotic! The difference of 6 rubles includes ginger + wasabi and chopsticks!!!))) 6 rubles! Wasabi, ginger, all 50 gr. costs 50 kopecks. What do People overpay for???
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1
April 26, 2021
I regularly order delivery in this institution, the price and quality correspond to each other, delivery within 1-2 hours, baked rolls always arrive warm.
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