We celebrated our daughter's birthday, we went at random, everything was packed everywhere (Saturday), we stopped at the Sushi House and everything was packed there, the manager met us and offered to go down to the lower tier (we didn't know it was there) and for our company of 7 people there was a place that was occupied in front of us,but after seeing a large company, people agreed to move, for which I thank them very much!The food is varied, the waiters were called with a button, we tried a lot, the only thing was that in my opinion they were over-acidified, but no matter how much I tried it, everyone cooks in their own way, the waiters are polite and interested in customer comfort, they made a 15% discount on dr. we liked it, I recommend it.
The place itself is not bad. At the same time, soups could not be more disgusting. The delivery and communication of the administrators when ordering at home leave much to be desired. When ordering to a non-local number, they only require a local one, referring to the connection, while there is no such requirement on the website, but on the contrary it is indicated that if they do not call, they write to messengers. The claim that they may not be able to get through to a local with such a connection is generally canceled. Until you switch to raised tones, the issue of delivery is not solved at all, and these are taking into account the fact that the delivery itself is already paid.
First, I made a delivery order, and then I went to read the reviews and I was attacked by anxiety. I was waiting for a smeared meal with hair and herring instead of red fish.
But fortunately, my expectations were not confirmed)
The order was placed at 5:39 p.m., and it was delivered at about 6:25 p.m.
It was well packed , all the appliances were in place , the soups were packed in an extra bag , and there were enough napkins .
The food wasn't cold, the soups were hot.
Poke bowl with salmon 8/10 The fish is not herring) It looks and smells fresh and delicious too, the vegetables are fresh, the rice is not very good.
Tom yam is good, but for me it's an island 8/10
Chicken skewer - 10/10
Pepperoni pizza - 10/10
After reading the food reviews, I sniffed, but there were no bad smells either)
Overall, my experience was positive.
Delivery arrived in 40 minutes, faster than promised, But .. 4 cheese pizza with no cheese at all, yom yam soup, very rare and spicy, one shrimp and two tomatoes.They ate in their cafe, the taste is different, the delivery is disgusting, as if the slop was collected and molded from what was (((
Terrible delivery, we ordered rolls , the whole order did not arrive, and after that it still arrived, but we did not eat it because we brought some of it late, the guests left, only the child ate and he was poisoned by them, something was put in the rolls.The girls who answer the phone are terrible rude
A nice and cozy place. Helpful staff, polite waiters. I really like pizza (thin dough, various fillings). Children really like it. Rolls and sushi are delicious, but in my opinion, crab rolls are not crab at all. You can also order with yourself or home delivery.
We always took the delivery with us, we sat down many times, everything was always fine.
Except sometimes they forgot to put chopsticks or sauce on the delivery.
But today, after visiting this institution.
We were completely shocked!!!!!
Eva Rozenko, the waiter, served us.
Juvenile boors.
Not only were there only three tables occupied in the hall, they were served for a very long time.
We waited for our order for almost 40 minutes.
Then they asked for the second part of the order with them.Because we're tired of waiting.
The waiter was rude.
When I asked why there was one sauce for the strips if they asked for two.
Which was poured into one saucepan and up to the top, which smeared everything.
The burger arrived crumpled and half-smeared on kraft paper and a plate.
I was told I don't pour sauces, from where I know.
We asked for part of the order with us, so our mood was spoiled
The rolls were all spicy, although this is not indicated in the menu.
Having asked for part of the order already with you, because you are tired of waiting.
A package was thrown at me on the table.
When I asked why the sauce and chopsticks didn't come with them.
Yes, maybe it's our fault that we didn't specify it right away.
But taking an order with us somehow wasn't part of our plans either.
When I asked the girl to tell the manager at the reception of orders that the waiter was rude.
I was told that this is not part of my duties.
There was no time to call the administrator or ask for a book of complaints, as they were in a hurry to do business.
Ruined the mood and the evening!!!!
It's a good place! Clean and cozy! Delicious sushi, rolls, pits. The staff is nice and courteous. It is best to book a table in advance. There is a delivery. The average is valuable.
Ordered delivery
Burger beef doesn 't taste very good , it smells like butter too
The ramen soup is delicious and Tom yam tode is very tasty
Pizza for 5 ⭐️ the wait was more than an hour
The rolls are delicious, bright, the pizzas are big and juicy 🤤
The waiters are friendly, most often they react quickly, but if there are a lot of people, you can wait a long time 🥲
The assortment is diverse, the waiting time varies depending on the workload: from 15 minutes to an hour.
A fantastic place, very tasty food, delicious cocktails, friendly smiling staff, reasonable prices. We have been there many times and I recommend you to visit the best place in Lugansk.
I can not boast of the advantages of this institution, because being shocked by the dirty tables that stick to my hands, I left this institution. Two stars just for the fact that this place has doors through which you can get away from there. It's scary to imagine what's going on in the kitchen.
The delivery was waited for an hour and a half, instead of the promised hour. When we opened the pizza boxes, we realized that the courier did not deliver the lettuce leaves to the Caesar pizza, then delivered them separately for about 30 minutes, although we typed and reported it immediately as the courier left....The service is terrible. I will never order delivery here again....
We were at the sushi house on Mirny. I liked everything very much. Polite waiters. All the dishes were brought very quickly. Thank you very much for the evening)
This is the most popular place in Lugansk! When we always come to Lugansk, we visit it, they cook very tasty, there is no such yummy food in Moscow. I recommend you to visit!
Condensate drips from the indoor unit onto visitors, there is a smell from the kitchen area in the hall, the interior and its condition do not correspond to 2024 (wires and cable channels are hanging in places).Rolls are solid processed cheese.The staff is nice, but not tasty...
We came to celebrate a birthday, sat down and waited for the waiter for 10 minutes, then went to the bar and made an order there, they took it in 50 minutes!!! And they told us that we made an order with ourselves and we can't eat it here
08.22g. Simply the best, and the price and quality are just on top!
Upd after 1 year: now they have already begun to roll down, pizzas have become an order of magnitude more expensive, the quality has deteriorated, the dough is not what it used to be, the filling has become very poor, sauces are constantly not reported in delivery, sometimes everything still depended on the shift, which cook gets caught, and it was possible to get the quality that was included in the technical card, now it's a complete rip-off on the rip-off. If you come to a cafe on Sovetskaya Street, you can still eat French fries, which they serve perfectly, and only some pizzas, again, there are questions with them. Rolls have also suffered a deterioration in quality, twists, and especially fish in Philadelphia, this is very bad.
But in general, this place still remains afloat, due to the fact that they have the slightest understanding of how to do it and apparently staff turnover is bearing fruit. More than once we have seen shots of waiters who do not know what they are doing there at all.
we ordered cheese sticks and a free box. we waited an hour. please note, there were no holidays or any events during which a large number of orders. If you don't want to waste your nerves, then don't come here
My last order is at this diner.
The order was carried for 2 hours, the pizza arrived cold and uncut. The taste is generally the same, none. There was a bitter and taut avocado in Philadelphia. Mussels are not peeled.
When contacting them about this situation, only the manager could solve it, for which I thank her! They reacted adequately.
When we went to them last time, the food was served on dirty dishes. Hair in rolls is generally an old story.
Double Cheese Burger is straight TOP!
Rolls rice cheese fish are also delicious))
But sea buckthorn tea is a complete disappointment ((( the waiter said that it is prepared according to the roadmap. The one who compiled and coordinated it himself needs to drink this tasteless tea all his life ... just tinted water
The prices absolutely do not match the quality! The waiting time is always from an hour! So it's still necessary to wait for the waiter with the menu! Empty tables are cleaned for more than 15 minutes! There are obviously not enough waiters and chefs! Where is the management looking!? The delivery guys are swearing and smoking at the entrance!
In general, they gave this institution a chance 5 times. This is the end of patience. Not another foot!
Some disadvantages I ordered Philadelphia rolls with red caviar yesterday
The fish is missing, it was not possible to eat until the aperator did not call back
They used to be very tasty
And now they've ruined everything.
I won't order anything else from there
A huge disadvantage is that the institution does not value the client's time, it was announced that the order would be ready in an hour, when they arrived it turned out that it was necessary to wait another forty minutes. Each of us plans our time and if you do not have time, you must immediately announce the waiting time.There was a very negative aftertaste.
The service is poor, we waited for a very long time until the waiter came (there is no call button as in all normal establishments). The food is delicious, but smells penetrate from the kitchen into the hall. The toilet is wildly cold.
The mood after this institution is bad).
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Дмитрий С.
Level 5 Local Expert
July 20, 2024
Tasty, inexpensive, large portions, courteous staff, lots of seats, varied menu. 5 points.
We always took sushi here , it was delicious !
Today they brought sushi rice sticks , sushi is not fresh as if it had been standing since yesterday , fish without red color is white and there was a herring in one net ,🤣
We will not order more here , I will dial Garika tomorrow and tell you how they work here
The plates are dirty, stained and imprinted. The tables are sticky.
BUT sushi is very, very tasty! Although they are falling apart, they are fresh.
It's not a bad place to sit and have a snack, it's expensive..
Boorish attitude, long waiting for orders, rude communication from the operators. The last order came in a defective condition, the pizza was like porridge. In general, I strongly advise against it!
we took a set Hit, it tastes like something between cardboard and old grandfather's sneakers, I will never order anything in this institution again
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Станислав Синькович
Level 4 Local Expert
April 21, 2024
We often made an order here, and everything was always great. But, apparently, the cook has changed... The wings were brought in wet, although they are usually crispy, and in sharp ones it feels like a jar of seasoning has been dropped... The fries are undercooked, which by the way is almost always. Also, the courier couldn't find the house for half an hour.