Sushi is very tasty!
The prices for the sets are also very sweet!
I am very skeptical about land, and categorically I do not buy hyper in the store, because they are absolutely nothing there. It's not the first time I've ordered here, it's always very fresh and delicious!
Work on the service, you call to order delivery, as a result, you extract information from the employee yourself, then the employee laughs and talks with someone while accepting the order, the girl's attention was clearly turned to the guy with whom she was laughing sweetly in parallel, there are no questions about sushi, they repeatedly ordered and had not observed such an attitude before.
If you want to become victims of gaslighting, you are definitely here. You will be told that you are the only ones who have problems, and in general you are fools yourself. They will also tell you that you will no longer be served, instead of correcting the situation. Sushi falls apart (without adding sauces) right in the box.
The girl on the phone said that she was not obliged to introduce herself, and the director, who abruptly appeared on the spot, offered a dialogue and then added "the dialogue is over." I have never seen such rudeness and disregard.
The score is minus infinity.
It is very strange that Uruchye (Russiyanova-Nikiforova str.) is located BEHIND the MKAD!!!! This is the first time I've heard this!!!! In our city, it turns out that even the metro goes beyond the MKAD ....
You don't want to work normally, but just lose customers! There is no desire to even make orders!
The sushi is excellent, I did not use the delivery. They cook on time. The quality is better than the stated price. The main thing is delicious. There is minimal contact with the staff.
Disgusting sushi!Disgusting attitude towards their customers.
We ordered a set on February 23 with home delivery.Let's omit the fact that the courier was an hour late.
But there were problems with the set ... all the sushi fell apart, the soup turned out in a saucepan and there was also that quest for eating soup with chopsticks.
On Instagram, on the institution's page, I wrote about this situation ... and this institution did not even deign to answer anything. That's what I understand the business of the 21st century🙄
I ordered sushi delivery, set "rainbow", I was very hungry, due to the fact that the manager who took the order confused the last digit of the phone number. The manager called me back with his "sincere apologies" and did not try to do anything or fix the situation in any way.
Conclusion:
Customer orientation - 0.00
The professionalism of the staff is 0.00
Order acceptance and operator's mood - 0.00
Here you can write a live blog at 00:04 the courier called me and said that they had not been eaten and they were taking my food to me, the order was made at 21:30
the set is fresh, overall I liked everything, it's delicious
there are questions about the delivery. we waited for the order for 2.5 hours, while being 15 minutes late. unpleasant.
in this case, usually the establishments will present coupons or something as an apology.
I ordered a Makoto set, the courier arrived on time, there are no questions here. I ate something right away, then closed the box, put it in a bag and put it in the refrigerator (it was almost empty), in the evening I took it out and some insects ran around all the boxes and dries (I don't know what it is), of course I didn't eat, took a video, photographed the receipt and sent it all to instagram. They ignored me there, in the evening I wrote again - again ignored. It's a pity you can't attach a video here for better clarity. I will appeal to the authorities above, since no one is paying attention here.
I ordered sushi at Shabana. They asked for 7 rubles for delivery, explaining that it was for the ring road...ignoring the fact that this is a Factory district of Minsk.The order was canceled on principle.!!!The service is at zero!!!!!!
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Вероника С.
Level 4 Local Expert
June 9, 2024
Fast delivery, excellent drying quality,fresh and very tasty
We made an order on 08/21. We collected it quickly. There are no questions. But the sushi tasted terrible. When soy sauce was added, everything fell apart.. It's terribly simple. But there's more to come! One roll was chewed out in the middle!! There was just rice and some kind of bitten filling. Not bitten by us, of course) at the same minute I wrote to my Instagram account and attached a photo. They wrote to me that they would contact me tomorrow. No one contacted me for tomorrow. The message was not answered. Of course, we immediately threw out the remaining sushi, because it was unclear whether it was chewed out or still not just by the cook. Nobody explained the situation to me. No apologies were offered. If it were possible to put a minus 1, I would put such an assessment.
Delicious, I've been buying for several years. Never failed
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Ирина Позняк
Level 3 Local Expert
November 7, 2022
We wanted to order a set at 21:37, we got a call, we were told that orders were no longer accepted, there was a question, WHY WRITE THAT ACCEPTING ORDERS BEFORE 21:40? I wrote to them later on Instagram that they couldn't do that - they ignored it. So let everyone know what the attitude is. After reading the reviews about the delivery and the condition of the sets, I won't even think about ordering anymore and will send the right people to check this kitchen.
Just a terrible attack, they were identified for 20 minutes, they should have been brought at 21 and brought at 21. 17, they could at least have reported the delay in the order, the address was also confused (they discouraged all desire to order from them, I do not advise anyone
I wanted to place an order at 21:38, the website says before 21:40.
They refused. When asked why, they said, "our kitchen is already being rebooted."
It's wrong with clients.
I wanted to try your products, but alas, after reading the reviews, I didn't feel like it.
-10 kokobai)
I'm ordering sushi for the second time.There are no complaints about the products.But the maintenance work leaves much to be desired.The order was placed at 17.30 and was delivered at 20.45. Thanks for the service.