Sushi Tunec
62 reviews
November 6
So let's get started.
There are a lot of complaints, so I will state everything in order.
We ordered delivery, called back within three minutes, said what was missing, changed it and indicated that the delivery would arrive WITHIN two hours.
Two hours later, we call back, say that our delivery has not arrived yet, we are told that the courier has left a long time ago (which has already alerted us) and should arrive soon, they also said that they will now call the courier back and clarify.
No one personally called us back, said nothing, we dialed ourselves, asked where our courier was, to which the girl replied very "kindly" that she had already said that the courier should arrive within a few minutes. But having to come and coming are two different things, aren't they?
Okay, let's put it down.
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July 17
We decided to try a new place for ourselves - I really didn't like it. The rolls are falling apart, they look bad and tasteless. This is the worst story in Grodno for me right now. There is an assumption that it depends on the change of chefs, but this is not an excuse, especially for this cost. It will be easier, more profitable and tastier to buy in a hypermarket. The attachment contains a photo of what came and a screenshot from the site menu of how it should look. They took it through delivery, I do not recommend it
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July 7
I ordered a cream-based Ogonek set.
Why write that a set of toppings is included???!!! I did not specifically order toppings, as it is prescribed that they are included in the set!
As a result, the rolls arrived without a side dish, the mood from the evening is spoiled, how can they be eaten without soy sauce? Why write one thing if in fact it turns out to be another???
Called to resolve the situation, to which the girl began to prove that no topings were included in the set, then said that she would clarify with the director and did not call back!!!
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June 25
Sushi is made on "Ali would be" Very upset with tuna. It's much tastier in Russia. The prices are certainly pleasant, for which 1 star, and the second for speed. But I personally would rather pay extra money and eat DELICIOUS SUSHI, not these lumps of rice
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May 8
I have not visited this institution, but I ordered delivery often. Everything is very tasty and satisfying. All the ingredients are so fresh that if you put all the fish caps from the rolls into one, the resulting live fish will never understand how it ended up on your table.
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March 30
Do you want a funny story? Then read it) I ordered it a second time (we were on vacation with friends), I recommended it, since I already ordered and I really liked both the rolls and the waiting time (for which, by the way, I did not put one star). I praised it, made an order for 145p.+-, first they called me from kletsky, they figured out which administrator told me that the promotional set could be ordered for delivery, it turns out there is one institution, but depending on its location - different delivery conditions, I re-ordered for Karl Marx, I indicated everything exactly to the administrator (who still wanted me to attribute paid delivery when the application showed that it was free) I asked to SIGN the boxes, the names of the sets (it's not difficult, is it?))) So that we don't look for whose set, do you think you signed? Figs was there, okay, we figured it out in half, it's half the trouble, we were 40 minutes late, we didn't warn, nothing, when I called to figure it out, the girl blamed the courier, although it's the ADMINISTRATORS who distribute the order of sending deliveries, and according to the courier- he was sent to an address next to us, then to another the end of the city and then only to us, although we had a pre-order for 6 hours, and for a certain time, i.e. the administrator knew that she would have to take orders to one area and still divided them, apologized and did not even offer banal discounts or something else (I do not need it, but only out of an attempt to keep the customer, she could have done it), the fish in Philadelphia was very fresh, but overall the rolls were not bad. For this order, if it were possible to put 0, only the previous order saves and not the poor quality of the rolls in this order. I give the administrator, Karl Marx, 0 stars separately, I worked as an administrator in catering, and my words were not from the air, I did not scream and said everything in fact, I'm sorry that they did not take a client-oriented person, or simply could not teach it. To the team that decides to "laugh" from this review - a separate greeting. It's not the first day we've been living. Hopefully, over time, the restaurant will learn to at least call and warn about the courier's lateness, and will fulfill the client's SMALL requests, well, and teach the staff to be more customer-oriented.
Service unit. The staff is a unit. Food 8/10
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4
August 14
I ordered several times and all the times there were unpleasant situations related to the administrator and delivery. The administrator is rude or responds to fuck off. Delivery is usually delayed. This time the courier was rude, that you see if he had to give change. The service is disgusting, but the sushi is delicious. Decide for yourself whether you are ready to endure insults and humiliation.
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February 16
It's a great place. The service is at the highest level, friendly, cultured, honest and open to communication administrator who will cheer you up. Delicious food, a large selection. Convenient location. I recommend it to everyone, you will not regret it
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5
August 2
I am disappointed with the quality of the rolls!We ordered delivery, we were 30+ minutes late, one rice, where is the quality of the rolls?!)Rice is falling apart, how is it? The first and last time I ordered here (((In the city, the quality in this price category is an order of magnitude higher, it's a pity((
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June 1
We were with friends yesterday, the service is just above all praise)
The receptionist girl very quickly oriented the menu, they brought just awesome rolls and poke)
Despite the fact that Friday we cooked everything very quickly and everything was fresh)
Thank you very much, we will come back again!
You are now in the top!
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May 28
Delicious sets, at an affordable price.
We liked it, the receptionist was pleasant, quickly oriented the menu, the delivery was as fast as possible, which is surprisingly on Friday evening. In general , like , I advise you
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September 23
It's not cozy, the toilet is terrible! It was a long wait, even though we were alone in the hall. The order does not match the picture at all, especially the poke! At least the most expensive thing in the city! In fact, one stuck rice, avocado is so small that you won't find it) Like the fish (definitely not coming back
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February 17
We had a rest the other day at your institution, we liked everything very much, excellent, cozy atmosphere, friendly staff, separately, I would like to single out the administrator Anna, for her responsiveness and customer orientation.
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4
June 1
We came with a friend in the evening, there were a lot of people, but the service was fast and very good!! The waiter was very friendly and helped with the selection. The food was great! In general, I recommend you to visit!
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June 1
I ordered a set of rolls at this place, I really liked it. They cooked quickly, the taste qualities are at the level, you can do even better, but there is, as they say, where to strive. Pleasant place, cozy, polite staff)
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March 12
I ordered sushi at this new place. My husband chose it, but I don't like especially baked rolls. But we really liked it. I've changed my mind about warm rolls. And we have already ordered for Karl Marx several times and even had dinner at their cafe once. We liked the dune set, fast and furious and kunsei (kunsei mix of warm and cold rolls) decided to try the whole menu. And the receptionist also said that their menu changes often and it's cool. Everything is simple and very cozy, the atmosphere is like at home by the way. I didn't want to leave.
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August 26
The best restaurant in Grodno!
Everything is fast and very tasty ❤
Administrator Gulnara is a specialist in her field ❤
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August 16
For the first time in my life, I ordered such disgusting rolls, and the appearance and taste are terrible. The taste of vinegar is still in my mouth. I ate three pieces of the whole set, and he safely went to the trash. Wasted money
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December 13
Waiting for a wok and two rolls in the establishment for more than an hour, there were not very many items available, starting from milk for coffee, ending with noodles in a wok, rolls of very small size.
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May 2
You won't want to go to such a place a second time. The atmosphere is not very good. The staff can't really advise you. Taking into account the fact that we were alone in the whole hall, the order was waited for 30 minutes. Sauces were brought in plastic containers, napkins were never questioned, but there was simply no one to ask. The girl at the bar was always in the kitchen. The bathroom is a separate RESPECT!) The smell is terrible, rusty, dirty toilet. There are just no words!(We pass by)
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March 15
Hello. We ordered sushi delivery. We waited for 3 hours !!! (The time of the order and delivery can be seen on the receipt, see the photo). The order was delivered cold. They didn't even apologize. The crown of everything is an offer to go down and pick up the order (delivery is paid additionally, by the way) On the website, the weight of the pure product of our set (without packaging) is 910 g. In fact, even with the packaging, the weight is less! (see the photo.) We are loyal, adequate, not harmful people. But today we were really spoiled by the mood.
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3
February 6
Great sushi and pizza. All the menus are at a good, affordable price. Delivery is available. There are Happy Hours and the opportunity to order using a promo code. And most importantly, everything is very tasty.
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3
February 16
The sushi was very tasty! Special thanks to the administrator Anna, a sweet and sociable employee☺️
A bonus to the order was a very nice postcard for February 14th, it was nice🥹
I will take more)
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3
March 15
I ordered a set of rolls, ordered at happy hours from the site, no one called back for 10 minutes, called to find out how the order was, the girl was pleasant, said that she was busy and that the set would not be at a promotional price (the order was made at 15:38 on the site, called at 15:48 to them), agreed not to tell the time waiting
At 17:40, I called to ask where the order was, the girl said that he was already on his way, the order for nuggets, fries, set arrived.
Nuggets are even less, fries are raw
I didn't really like the delivery, and the way the food was prepared
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May 13
They came to eat poke, it's a complete horror. Thawed salmon with pieces of ice, instead of carrots in Korean there were ordinary sliced carrots, disgusting avocado, rice as if they hadn't even been washed, cucumbers were terrible, eel was not put, they didn't even warn that there was no eel and just decided to make a double portion of salmon with pieces of ice, the sauce is disgusting, the service leaves much to be desired, it's a pity there is no score of zero, spoiled appetite and mood!
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July 28
Very tasty sushi, ordered several times, everything will be ready by the agreed time, ordered only with myself
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October 19
Disgusting service, I ordered a set with delivery, they take more than 4 hours. They also lie that they allegedly did not get through.I do not recommend it! Rolls are brought collapsed, sour
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April 14
we ordered a sushi set
on the phone, the girl said the waiting time was 1-1.5 hours
the result - we were fed by the fact that the courier would arrive in a couple of minutes (p.s.: 40 minutes passed) and the order went for more than 2 hours (20 minutes on FOOT from the sushi bar to the address order), we hurried and hoped for punctuality - in the end we barely made it.So on top of everything, the taste is not very good and we arrived cold
in general, we are unlikely to order anything else. thank you!
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2
April 14
We ordered sushi, promised that they would bring the order for an hour and a half, as a result, they brought it in 2 hours. The courier was as unacceptable as possible for the deliverer, dirty hands, fingers and, in principle, not well-groomed. After two hours of waiting, another disappointment awaited. Sushi is cold. they fell apart, the rice was overcooked, not sushi came for 40p, but just mixed ingredients.
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May 11
We ordered rolls yesterday, and we were deceived with the delivery time. It was announced 1-1.5 hours, and we waited 2.5. The receptionist accused the courier, which was not true, and the courier confirmed that it was a load in the kitchen.
In general, the order is always distributed by the administrator, and the courier does not affect the waiting time.
Although the rolls were delicious :)
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3
February 14
For the first time we decided to order sushi here, 2 girls called to approve the application and said they would be there in 2.5 hours. As a result, we waited 3.5 hours and decided to call, but it turns out that our order was not even prepared, horror, and no one apologized, the service was at zero, because we were not even looking for a way out of the situation, no one cares, but you yourself lose customers so
Next time we will know that we will never make orders in this institution. Thanks
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5
February 16
Excellent location, great interior, delicious menu, great food, great music. We will definitely visit again)
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April 7
Friendly staff, there is no queue, they cook quickly. The rolls are somewhat modest with fish. But it is comfortable inside and noticeable from the outside.
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January 24
I won your sushi in the drawing. It's very tasty, you get full quickly. The service is pleasant. They cook quickly.
thank you. We will order more)))
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4
March 26
we ordered a set for 40 rubles, the rice is standing, the fish is absolutely tasteless, the weight is 800 grams out of 920, the underweight is 120 grams +-, the sets without a description of the rolls. not tasty, more than half of the set was thrown away 👎
Why open up if you can't do better than your competitors. the delivery took 2 hours.
the only good thing is the spicy sauce (really spicy).
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2
March 22
We bought a Salute set from you today
The whole set of burnt dried fruits, and they are at least half burnt, they are not something to eat, they can not even be chewed
In some of the dryers, the rice is undercooked and crunches on the teeth
Very upset, the photo was attached
Thanks for the ruined birthday table
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February 17
Great place, delicious sushi and a large assortment. A cozy place with pleasant music. Come, you won't regret it
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February 18
I liked the sushi. It was delicious!
Extensive menu with a good selection
There are problems with the service, but I think it will be fixed soon.
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March 24
On Friday , we ordered a set , the first delivery itself was paid , we paid 7 rubles and not 5 rubles , but it's okay if they brought it on time , pre-ordered by 18.00 , but they brought 18.40 , the set was completely cold , so they also did not put chopsticks , eat with your hands , as they say , very disappointed
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May 11
We ordered a set, the worst sushi I've ever tasted. there is no taste at all, the salmon is old and tasteless. the photos don't match. The evening was ruined. I do not advise anyone to order
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March 5
I ordered a "Hearty" pizza here, really hearty) We also took the "Successful" set, everything is delicious, we will order more.
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September 12
Always fresh, delicious, friendly staff.
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May 9
Great place! Delicious rolls, pleasant staff and atmosphere. Five stars!
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June 15
This is not the first time we have ordered rolls, before that everything was fine. Today, a set of partially crumpled rolls was brought, the cat cried a lot (((((
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February 17
I ordered a wok, miso soup and a bonito set. Everything is fresh and delicious, one minus, the courier carelessly delivered the order and spilled almost half of the soup.
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March 14
We ordered a Bachelorette party set. it's very tasty, I liked everything. Thanks for the service
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June 1
An amazing place, without exaggeration, the best sushi in Grodno!
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March 17
Rolls are well made, delicious soups, polite and kind service!!!
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February 17
A very "great" place. The order was made in the morning, for the evening at a certain time. We are waiting, silence, there is no one. After calling this institution, the answer was: the courier went, no apologies for being late. An hour has passed) the order has not been delivered yet. They didn't call anymore... Meaning? The evening is ruined. Thank you guys, you are the "best"!!!
I add a review) instead of apologizing, they blocked me on Instagram)))) Service fire!
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March 1
The place is probably not bad, but the delivery is a scribe, not only does the package stink of fish, but all the sushi has been smelled with this breath
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