We often visited this sushi chain. Badly deteriorated. We ordered sushi with eel, but there were bones left in them. It's not very pleasant, considering that a child could eat them. Always when SMS comes that sushi is ready, in fact you have to stand from 5 to 10 minutes to pick it up.
The order was registered successfully on the website. After that, they called from the restaurant and said that they were already closing and would not bring anything. If the restaurant does not deliver, then I think you need to indicate this on the website. It was a very unpleasant impression