Just a disgusting attitude towards customers! They promised to deliver it within 3 hours, but after 3.5 hours they did not wait for delivery. On the phone, the girl said that the car had broken down, of course, no one reported it. After 40 minutes, they called them again, at first no one answered, then they answered, said that the order had been picked up, he would arrive in 20 minutes.
I wonder where the management is looking. Or they don't read reviews of their establishment. How much do you have to dislike your job in order to allow such assessments
By the way, we ordered rolls here once before and there was no such thing...
We ordered pizza, it arrived AS quickly as possible (considering that today is Friday), only 40 minutes after accepting the order. I arrived hot and insanely delicious, just a delight, thank you very much!
If it were possible to leave 0 stars, then this is about this institution. Terrible service, we waited 3.5 hours for the order, but no one came, they didn't pick up the phone. No one warned me. The order never arrived. The result is a ruined evening. I advise you to overpay a little and contact any other delivery service. I've never seen anything like this before. Shame
There have never been any complaints about food, everything is delicious. But here is the service…I placed an order at 16.10, called back at 16.18, told to wait 2.5 hours. I agreed. After 2 hours and 45 minutes, the order was not delivered, from the 7th time I got through to the Drying call center, they said they would clarify and call me back and tell me how much more to expect the order. They didn't call me back for 40 minutes, (for 30 minutes, I tried to call them myself periodically, either they didn't pick me up or they dropped me)
As a result, after 40 minutes I got through myself, canceled the order. Thank you so much for ruining the evening and nerves. Terrible Drying service.
In Sushi Mania, we often order sets for ourselves, which are at discounts.. and delicious.. and the price is nice.. Delivery is always done on time, sushi is delicious, fresh. We like it and I advise you)).. try it.. bon appetit to everyone!
Today I ordered sushi, it feels like I ate rice with soy. Before that, I ordered no complaints. It 's a shame to waste time and money . I could have eaten rice for less. Ruined the evening, thanks to your sushi.
We ordered two types of baked sushi and pizza. The pizza was ordinary and unremarkable, but the sushi was disgusting. Of the two servings, only 3 dried fruits were mastered - it is impossible to eat them, the cap is like mayonnaise - one fat, the roll itself has no taste at all. As a result, the pizza was eaten, and the sushi was thrown away. We were disappointed with the feeling of money thrown away. This was the first and last time we ordered here. I do not recommend it.
I want to change my review. I ordered a set for that one. For the pizzas, Thank you very tasty, dough, filling, for 5+. Sesame and garlic sauce 5+.rolls that are with bacon, bacon is not fresh, smoked. Well, delivery instead of 2hours 3.
Just the most terrible sushi!!!! The delivery was delayed , the courier had no change , although the amount was agreed in advance , the sushi itself does not look very good …
I don 't advise anyone!!!!
We ordered sushi on 10/20/2023 at 20:05, arrived at 23:10. Although the operator said 2 hours for delivery, no one called and warned that the courier was delayed, the operator did not communicate willingly. I DEFINITELY DON'T ADVISE TAKING SUSHI HERE. Also, the sushi itself is so-so, if compared with others, but the price is certainly appropriate...
Delivery is excellent, there are no questions
But in the institution itself, I do not recommend it.
Ordered : 2 Caesar salads and pizza..
Salad- only lettuce leaves, the chicken is frozen and defrosted 100 times, the taste is worse than in the dining room!
Drinks: everything that was on the menu was removed, only soda, coffee, tea, juice remained.
Pizza: it was the best of the evening, but her black sides are such a treat.
Shall we go back?- No, it's not
You can have a better dinner in Gomel for the amount in the receipt
I don't recommend it. I ordered it for my birthday. I specially made a pre-order for a certain time. They were supposed to bring it at 7 o'clock. They arrived in an hour and a half. The phone was dropped or not picked up. We got through only through a nearby cafe. It's good that at least there are adequate people there. And sushi itself sucks.
I ordered dry land.They said they would be there within 2 hours, but at the end of the time they did not arrive.They just don't answer the phone.It was also impossible to call that they were delayed .according to this, sushi was brought only after 4.5 hours.But I can't sit and wait for sushi for that long.I have to go get the baby, too.No one even deigned to call and apologize.I wrote to Viber, they read it and did not react.Customers are not valued from the word at all.
The delivery was delayed. The sushi is disgusting, baked as if with sour cream, and the most tasteless, the fish is transparent, tasteless. Bacon rolls as thick as a finger, do not chew. The first and last time I order a set
This is the worst sushi I've ever eaten!!!!! Although eating is a big word!! Ate their trash can. There are no fish at all, some kind of cheese is warm on the noticed ones. French fries are made of wood. Don't waste your money
I ordered sushi and pizza several times. Just terrible delivery (we waited 3 hours instead of the promised two), sushi is cold, dry and rubbery (it feels like they are 2 days old already), pizza is raw, cold and with raw ingredients. I honestly gave this institution a chance for rehabilitation several times, but it was always terrible, I'm sorry for the money spent (and the order was not made for 20 rubles) and time. The owners of the establishment clearly do not appreciate and do not respect their customers. He doesn't even deserve one star.
The system of ordering through registration in the account on the website is annoying. You enter the mail, he writes - you are registered (I do not remember the password, I am trying to restore, the link to restore does not come to the specified mail); you try to register the account to a new address, but the confirmation link did not come to it either...As a result, I freaked out and ordered from competitors, without unnecessary problems, registrations and live communication with the operator. Sushi mania has generally deteriorated recently. A couple of years ago, they were the only ones who ordered, but gradually both the service and the taste of the food deteriorated. We decided to give a chance again today, but somehow these org moments made me angry that I no longer want to.
The rice is disgusting like paste, sushi type baked, anointed with cheese cream (this is not a fact yet), pizza burnt on top, not baked on the bottom. And finally 2 hairs in rice. 2 stars even luxury
We ordered a baked sushi set.It's just a shock!!!!short black hair in a box.and sushi is far from baked.just soft slightly melted cheese on top. and most importantly Rice!!!!!It's a sticky boiled porridge.very often they ordered and did not expect this
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Anonymous review
March 13, 2022
The most disgusting, terrible sushi🤮🤮🤮 the stench is terrible, zero fish, all this smudge is anointed with mayonnaise, a lot of sooo much mayonnaise and rotten crab sticks under them 🤢💩 I've never seen sushi with fried chicken inside and onions🤢thank you, surprised😡 I'm generally silent about sauces, instead of sesame, the same mayonnaise with something sweet and husk, and the ginger dried back perfectly, thank you
After reading the reviews, I regretted ordering sushi here. But, they arrived very quickly! Delivered directly to the apartment! (Couriers don't want to go up everywhere, but here they were just surprised). The view is beautiful, the sticks have been put down. Insanely delicious! The prices are pleasant. I recommend
If you want to die from waiting, then order here! The delivery is terribly long, I managed to regret it a million times while sushi was brought, DO NOT ORDER HERE EVER!
I don't know who doesn't get what there, but how many times I ordered, so many times they brought it, I always liked everything, they cook delicious, the staff is polite
We ordered sushi here, waited for about 2 hours, instead of the promised hour, the sushi tasted like rubber, looked and smelled like it had been 2 days, smelled like a lake and everything was cold
We made an order for the DR at 21:15, ordered 2 pizzas. on the phone, the operator told us if you wait 2.5 hours, then order. The order was accepted. We waited 2.5 hours, even more, the courier never arrived!!! Ruined the evening. What kind of attitude is that???? Where is the order??? Why promise in 2.5 hours, when you can't bring it after that time!!! Fear!!!
Sushi arrived late, and it's not delicious either.
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Ink. Fm
Level 4 Local Expert
July 16, 2023
Sushi used to be fire, but now it's horror. Not salmon, but something tasteless, the sushi itself is of different sizes and lengths... In general, they have deteriorated
I made an order at 5 pm. The dispatcher called and agreed on the address . After 3 hours, she called to ask what was the matter, to which she replied the courier had already left in 10 minutes. The order never arrived. It's a disgusting cafe.
The delivery was made only after 2 hours and 40 minutes. At the same time, they are also trying to make a fool of you. You could not have ordered so much time ago. If the sushi was still delicious, fine, but the warm sushi was correspondingly cold already, and the cold Sashis were similar in course and sensations to rubber
The chopsticks were not brought when ordering, although the manager called and asked how much to put. Then they promised to take them, but they didn't. The sushi is delicious but the service is poor. Usually they mess up in time, but here they come with a complete set.