Despite the excellent selection of products and convenient location, the service leaves much to be desired. 07/31/2024 when serving at the cashier, the cashier (unfortunately, I do not remember the first / last name) in glasses with short dark hair, asked about the presence of "small things" that were not found.To which I had to listen to a dissatisfied comment and take the change, which was significantly "thrown". The next client had a similar situation: the girl did not find the required "trifle", which was followed by more extensive comments "Why don't you all have anything" in a rude tone. After my remark that a woman should not spoil people's mood with her statements, the usual indignation was voiced in my address, to the words about the complaint in the book of complaints and suggestions, the woman replied "write, I don't care." If it weren't for the lack of time before departure, there would definitely be a comment about the "excellent" service, so the network should clearly pay attention to communicating with customers)
The Neighbors chain of stores is very popular in Minsk, I shopped in different stores of this chain. The range of goods is good, the products are high-quality, fresh. 🍞🥐🍗🧀🥫🍠🍬🍶I would like to note the work of the cashiers of the Neighbors store in the shopping center: they are always polite, attentive to customers, of whom there are a lot in this store, because there is a bus station and a railway station nearby. Despite the intensity of their work, the employees are always friendly. I want to wish them health, well-being and bonuses from their superiors! 👉👍💯🤗
A very nice, convenient store. The product is in a large assortment, there is a culinary department with a wide selection of products. A large trading floor. Very polite staff. who will always help with the choice, will tell you. A wide range of discounted products. After visiting the store, only a good mood remains. I will definitely come back again.
The Location is not well thought out. The fact that this Store is located in the back of the Building, on the second floor, in the farthest corner, is very Wrong! No assortment of goods will save you to choose it for the purchase of grocery goods (and accordingly leave your money in the cash register here). How to deliver purchases to the parking lot is completely unclear!...
We went to take a bun for a snack. We decided to touch the pastries so that they were warm or at least fresh. We received a comment from a woman working there: "they went crazy where they saw it to be warm in the morning." Firstly, no one asked her, these are our requirements and it's our business what to take and what not to take. So I also started arguing. Disgusting
The store has deteriorated significantly. A hard baguette can kill. It's just a problem with ice cream: they sell everything broken and crumpled. Baking is a very poor choice. It used to be better. I told the cashier about everything, she stared at me and said:- what do I have to do with it
Whoever went to the neighborhood doesn't laugh in the circus.
There are 4 open cash desks - 3 of them without a cashier, a kilometer-long queue, there are no price tags for the goods, the ones that are there do not match, the cashiers are slow, it costs to cook, chews snot in the mobile, picks at the customers along one place, I do not recommend it if you do not want to waste time, mood and nerves
The woman in the sausage department could not serve us because she was talking to her friend and how to apply cream on her face, and when I said that you could please talk later, they answered me "are you in a hurry to get drunk?". In one word, the full paragraph
Everything is always fresh in the store, prices are below market, there are always discounts, which is not a little important, a large selection of goods, sellers will always tell you if something is not clear, in general, the store is very cool come ,
Excellent store at affordable prices, in larger stores there is cooking. Which is very convenient.
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Е.
Level 16 Local Expert
April 13
I wrote a review in 2022 for a goal of 2 points, but apparently they heard me)))
The Neighbors network has been transformed in an amazing way: You can be in different parts of the city, but when you go to the store of this network, you will recognize their style. Interesting product placement, in separate U-shaped compartments, packaged cooking (I think that you need to work on the taste), a huge range of everyday goods, self-service cash desks.
In general, a lot of work has been done in a couple of years to transform the chain's stores.
And you immediately feel the coziness, cleanliness, convenience, comfort... the desire to BUY!
Congratulations on the excellent results of the internal "rebranding"!
This store is not intended for a large number of customers, as it cannot provide the maximum number of cells in the storage room. Customers are forced to wait or leave, preferring more comfortable shops!
I watched a picture today of a grandmother working in this store laying out pastries with her hands without gloves. I wonder what she did with them before laying them out, but she definitely beat off her appetite
everything would be fine if it weren't for the fact that there is no production date on the baking. yesterday I bought pastries, I thought I was eating, I opened the bag, and the smell is disgusting. I don't understand such an unscrupulous attitude towards products.
I really love the rollini that is prepared in this network. But specifically in this store, one thing is written on the shelf under the product, and the product is different (I took the wrong taste because of this
This is what kind of "genius" you need to be in order to reduce the number of storage cells for bags to a minimum in such a passageway. Thank you for taking such care of customers
They are masters of their craft and one step ahead in technology in the retail segment.The store is compact but there is not enough space for hustle and bustle. There is everything fresh for every taste and budget. Not only products, but also stationery and other necessities. There is a self-service ticket office.
Cashiers tend to be rude, and the product, even without an expired expiration date, may be in mold. Very disappointing. Fortunately, everything was resolved with the damaged goods.
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Наталья Константиновна
Level 8 Local Expert
February 22, 2023
A large supermarket. A large selection of products. Sausage with cheese top)) apparently they are well disassembled, because it was available only in this branch of the store. there are no sticks for icos, only for Glo) and so in many shops in Minsk)
The location wants to be better. Getting to the store before 10:00 is a whole quest. You have to guess how to get through the bus station. There are no designations of any kind.
If you want to earn heartburn, then first go through the quest to get to the store, then buy your own production of the store (salads, pizza, etc.), eat. Congratulations you have heartburn + congratulations on increasing your stamina to poisons (eating what tastes like wants to be better).
Date of the visit: 14.10.2021 19:00
Waiting time at the checkout: 8 minutes
Features: ALL baked goods are of poor quality, there is no expiration date.
The assortment is large, but the main claim to the product. Completely all baked goods (including defrosted donuts) were without labeling, which is provided for by TR CU 022/2011 (The product packaged outside the consumer must be labeled with the composition, shelf life, storage conditions). The product without such marking is of poor quality.
There were goods on the shelves without production dates and expiration dates, which grossly violates the legislation of the Republic of Belarus.
The quality of the product is super, polite cashiers and friendly sellers, Promotions are often done in stores
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Nina Ch
Level 22 Local Expert
December 31, 2022
Mom asked me to buy eggplants so that she could cook rolls for the New Year's table, which dad loves. I bought 2 eggplants for 21 rubles on December 30, 2022!! I brought it to my parents, they do not allow themselves to buy such expensive vegetables in winter. Both eggplants turned out to be rotten. Unscrupulous store management, if they do not monitor the quality of the product, especially before the New Year. They're as rotten as these eggplants.
Well, in principle, it's a good market, but in my opinion it's a little expensive. I liked the service, the cashiers are all polite and smiling, which is important.
A good store. The baking was a little disappointing - there was no choice, and what was there turned out to be not quite fresh, but otherwise fine. There are a lot of customers, but the queues at the ticket offices move quickly. The cashiers are well done - nimble
They sold me damaged nuggets today, unfortunately, I did not save the receipt.The smell of spoiled chicken all over the apartment from the frying pan, the loin has still
fallen, I'm already worried!Thank you so much for a wonderful dinner!!!It is a pity that the smell in the photo is not transmitted