I use the services of television and the Internet of this company. Stable Internet speed, nothing is buggy. Everything is fine! Respect for the company
We have been using the services of this provider for a long time. But in the last 2 months, it's been tough. The Internet is hanging, the speed is slowing down. We will contact technical support, if nothing changes, we will have to change the provider.
The worst Internet provider! Terrible internet and pointless support. The stated rate of the tariff never matches the actual rate. The Internet does not work in the evening.
Good afternoon!
The Internet began to disappear frequently!!! I can't reach the operator!!! I waited for more than an hour in standby mode, when they would answer me, alas, in vain...
A sturdy middle peasant. Technical support is not always adequate. The network periodically disappears. The TV is on. But you can use it
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Артём Родинов
Level 8 Local Expert
October 4, 2024
I've been using it for a very long time. We changed the equipment in the house to a more modern one. And the router was updated at the same time. Everything is fast and clear. In case of questions or problems, the call is answered quickly. The prices are pleasant. I am satisfied with the service. Thank you.
I am satisfied with the services of this store. They provide high-quality Internet, a wide range of cable TV and an excellent security and security system.I used the cable TV service. The workers were a little late, but it's not critical.All the other services (my husband used all of them) work flawlessly, and their prices are very affordable. The customer service is at the highest level, they promptly answer all questions and help solve problems. I am grateful to this store for the high-quality and affordable service. I recommend.
I have been using their services for several years now and am very satisfied with the quality of communication and service.
Firstly, our Internet speed is always stable and high. I can watch streaming videos, play online games, and download large files without delays or problems. This is really important to me, as I work from home and depend on reliable and fast internet.
Secondly, our internet service provider offers excellent customer service. When I had questions or problems, I could always contact their support team, and they quickly and professionally resolved all my requests.
Overall, I am very happy with the Internet provider.
Not the best Internet provider, before connecting, carefully read the contract, when transferring the point, they also impose some obligations for your own money, do not recommend this organization.
Sometimes there is no internet connection. There is no recalculation for absence. And a little bit in the red on the balance, they immediately turn it off.
We use it all our lives. Personally, we didn't have any problems. Stable, but not the fastest connection. Change: sometimes there are problems with the Internet.
There are stable accidents every month, negative experience when communicating with operators - zero respect for both the subscriber and the person
03/13/2024 - the Internet was missing from 00:10 in the morning, on the same day at 16:30 it also disappeared, they write an accident of the trunk cable, they probably will not fix it until the morning...I am writing at 22:05 there is no Internet.
I went into comets and was shocked. I have been using the Internet and TV since 2012, it works fine, the speed is as indicated in the tariff, interactive TV is super.
Be careful with this company! The representative of this company misled me on 08/02/2023 about video registration services - he asked me to sign that I was familiar with the installation of a video camera at the entrance (24 Narodnaya Opolcheniya str.), I signed, but when I came home and carefully (with glasses) reread ... I was horrified - it turns out that I signed the contract, everything the points of which I definitely have to fulfill! I did not provide any passport information. I'm sorry, but this is pure fraud! I will complain!
Installing a modem - they came in shoes, made dirt in the apartment. The workers were incompetent, did not know how to install a modem and fiddled with the connection for an hour and a half. They left the wire lying on the floor, they said they didn't hold out the furniture and the skirting board. Well, I didn't really want to.
Complaints about the connection. The Internet periodically just disappears for 2-3 hours. I reboot the modem, reconnect a hundred times - a connection has been established without Internet access. This is usually the case on weekdays, but I need a stable 24/7 connection to work. I work two meters from the modem, it does not work on either the phone or the laptop. On the phone, they advise you to sit closer to the modem and check the debt, which is not there
The best Internet provider in Mogilev! High-speed Internet at great prices, good working staff, ready to help in any situation!!! I highly recommend it!!! We're all switching to T1!!!
Just constantly every 3 days the Internet drops to 0 for 2-3 hours you have to restart the modem, do different manipulations or just wait for it to connect.
In short, the INTERNET is NOT STABLE, but cheap and, in principle, you can use it, but expect that it will not let you down, but it will let you down!
A terrible organization! The Internet disappears with a frequency of once every 2-3 weeks. I can't get through to technical support, basically it's either constantly busy or the phones are turned off
The guys who stayed in the last century. There is no feedback. No Viber, no WhatsApp, no Telegram. They only have a landline phone. Can you take a small step into the future?!
there are no complaints about the speed, it's enough for me. but the attitude is not customer-oriented at all. you cannot enter your personal account except from home. if there is a debt, do not log in to your personal account either. If you are going somewhere and want to turn off the Internet for a while, you only need to go to their office and personally write a statement. in general, I am categorically not satisfied with the quality of service!
A bad provider, A1 is cheaper and more powerful, and T1 specifically greatly underestimates the Internet at some time. I do not advise you to connect it.
I didn't like it. Instead of offering to pay for a year in advance, they twisted and twisted, referred to some kind of decree, and with the words "Where will we look for you later?" the service was never given
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Виталий Петров
Level 3 Local Expert
October 5, 2024
The Internet speed corresponds to the stated one, I checked it several times +- as promised
They came to the apartment with a contract for the installation of video surveillance at home, they said to pay 7p for 10 months, then pay 2.45, signed, as a result, the cost turned out to be 7p every month plus 2.45, in total almost 10p every month for 10 months in a row, I had to go to terminate the contract, divorce
They provide services in bad faith. They take the money, but they do not fulfill their agreements. In any case, do not contact them. The operators are rude, rude and lying!!!
There is money in the account, but there is no network after the thunderstorm, today is Thursday, when will the network work? I have the Internet connected. Address: 79 Pushkin Avenue.
Don't get fooled by people. This is the same transtelecom, only they changed the name to reset the zero reputation and mess up people again. Anyway, you will be closed again soon through the court.