In the middle of December I bought a timber. I really enjoyed talking on the phone with Nadezhda, who explained everything in detail and told me where and what is more convenient to pick up At the warehouse (Uruchye). I had the opportunity to choose a high-quality timber, which the seller helped me a lot, for which I would like to thank him very much! The day after the purchase, Nadezhda called to find out if everything had gone well. I have the most positive impressions about the company's work! Thank you all for your excellent work!
We chose a house with my husband, we doubted for a long time, but we want to express our gratitude to the pleasant girl Evgenia, who told us in detail and answered all our questions.
Pros - you can watch the house kits live. The manager is a separate moment, you make an order for a miscalculation, you get not what you order. Expensive assembly, 30% of the cost of the house kit. She refused to cooperate, because they absolutely cannot calculate the house with the materials they need and write a commercial offer. For example, a metal roof can be mounted if you buy it yourself and provide it. I did not apply for small orders and did not compare prices.
Many thanks to the manager Svetlana, who helped with the choice. This morning I ordered a bar, in the evening it was already at my cottage. I recommend a great team!
I turned to Starinovskaya 51 for an imitation of a bar. Manager Egor turned out to be a professional of the highest level. I explained everything clearly, showed the material, although I had to shift a lot of boards from above that covered what I liked. Egor adheres to the principle that the client is almost always right! I ask the campaign management to financially encourage such a responsible employee. And the guys also promptly shifted the material. Only a pleasant impression remained from visiting the Taiga in Uruchye! Prosperity to the campaign and success in business!
I advise Everyone, they needed a lining in the bathhouse, they helped, told, showed. The quality of the lining is excellent. Thanks a lot to the guys from Shabanov, special thanks to Andrey Ivankov.
I do not know how to treat others, but we came and talked and chose two types of houses. We were told the office will calculate everything and type it out and tell us what's what. But a week later, the call was not received. I tried to call the office, they told me I need to know who took the order. But they didn't introduce themselves to me. Well, in principle, they are waiting for the promised 3 years. I even wonder if they will dial me at all or if they don't need all the clients.
I would like to express my great gratitude to the customer service specialist Fedorovich Nadezhda for her professionalism and excellent service when buying lumber. Your attention to my needs, courtesy and product knowledge have made our cooperation pleasant and selflessly successful. You have made the whole process of choosing and buying lumber as comfortable and efficient as possible. I am completely satisfied with the quality of your work and products.
DECEPTION OF THE CLIENT IN EVERYTHING!!!
1. Only here was the alder lining of the "Extra" variety more expensive than the "O" variety by 10 rubles (THIS IS ABOUT 20%) compared to other firms. But when it was necessary to buy (it was not enough), I came to another organization - there is the same grade, only at a price like everyone else's. Only here the grade "0" is called Extra(0).
2. The timber for the overlap was brought to the steam room all blue (it will rot soon) apparently, based on that, the owner suddenly won't notice, and the builders won't care. Fortunately, the builders did not care!!!
3. Delivery is more expensive than all.
4. We came to Uruchye to buy an oak shield. Is it available? They say there is! THE CHECK HAS BEEN PUNCHED ! I come to the warehouse to receive it - the storekeeper says, "BUT WE NEVER HAD AN OAK TREE."
IT'S JUST BRILLIANT!!!
Excellent assortment, competent consultants, adequate prices. I recommend it to everyone. If you need wood, come here, you won't leave without buying it. The place is cool)
The quality is excellent, the delivery is fast, communication with the operator Natalia is pleasant, she explained and helped everything, Success to you and more customers 🌹
Excellent company - high-quality materials and fast execution. The cottage turned out to be very pretty. Many thanks to manager Nadezhda for her kindness and attentive attitude to customers. I also want to mention the operational work of Egor's manager. We will recommend your company to friends.
I often stop by for pilo materials!
Once a week I buy briquettes for heating, pleasant prices, quality at the level! Well done guys know their product and how to communicate with customers!!! Which is not often found in the market of this segment
Hello! We bought lumber for the bathhouse, master Andrey Ivankov served, and he is a real master of his craft.
Emotionally stable, he made quick decisions and gave the necessary recommendations, helped with the choice. We recommend your company to all friends!
The review concerns the site, not a specific store of the chain: the data on the availability of products on the site is not relevant: after placing the basket, the manager called back 2 hours later and informed that all items were out of stock. At the same time, the site is not updated - they just don't care that customers spend time studying the list and placing an order + waiting for feedback. I do not recommend it
I ordered a bar and logs, they were brought at night at 19:00, the month of November. I looked at it in the morning, and it was all eaten by a caro. Besides, one of them was rotten, the workers showed me that.
We were sympathetic to all the wishes of the client, discussed the details, and also advised that the client did not know..one big disadvantage is the small exposure, it's a little cramped..and so, according to the assessment, everything is fine.
I have been dealing with this organization for a long time , I have never had any questions , the goods are high-quality and a good storage system , experienced managers , recently made an order , communicated with Natalia , I understood everything right away , I was not too lazy to go take pictures of samples of material , it was issued quickly and delivered at a time convenient for me , thank you , I will continue to work with you
An excellent lumber store, we are already contacting you for the umpteenth time, the product is good, always great service, everyone will find, prompt, help. We haven't been to other warehouses, but the warehouse on Uruchye is above all praise. Well done, guys, thanks for the work.
Thank you very much. You work hard. Thanks to Natalia, she solved my question very competently and promptly. And the guys in the warehouse gave us the opportunity to select exactly the material that is more suitable. I was very pleased to work with competent people who value every client.
Thank you so much again!!!
Thank you so much for the high-quality floor board! Organization of work at the highest level. You arrive, choose what you need and they quickly load and deliver it. Recommend 👍
Everything is clearly shown. Managers answer professionally, even to stupid questions. They are clearly shown on exhibition samples. There's a mini-town of houses.
The price and quality are terrible, the staff is not ready to make concessions, not ready to offer their prices for changing the project are crazy, but they bought a bathhouse not so long ago, to be more precise, on 07/10/2023 they bought a bathhouse on montazhnikov near the pipes, I think you will find
For a whole bathhouse, three widths, 7 lengths, plus a canopy of its interior, glass doors, a stove in another place. In general, changes to the project for everything about everything took us 4,800 dollars, where we had only almost six there just for a bathhouse
The manager is walking around somewhere in prostration, he does not know the price. You have to wait half an hour to find out the availability. The boards are stored in the open air, covered with an awning or not covered. You can only walk through the territory in boots
There is a large selection of lumber, the prices are not the best, but you do not need to run to different places. The materials must be watched so that the marriage is not slipped.
One of the disadvantages is the dirt on the territory .
I would like to express my gratitude for the promptness and coherence in solving my question on the selection, consolidation and delivery of imitation timber to the construction site. Specifically Natalia, Alexander and Egor (if I'm not mistaken)) . Thanks guys. They helped a lot!
A large selection and assortment of products. You can choose the purchased product yourself in the warehouse. Pleasant prices for the entire range of products. You can apply online
Thank you very much to Natalia for the competent advice, help in choosing and organizing the order! Everything was delivered in good quality and at a convenient time for us!
I liked the service, the smart, responsive guys. They helped with sorting and selection, cut the boards as required. Thank you for the responsible approach!
Very responsive guys. I was prompted with the choice of material. We helped with the delivery. Quickly, efficiently. I recommend. If I order lumber, then only from them.
A large assortment, one of the largest warehouses of sawmills in Minsk.
However, the quality leaves much to be desired. Although on the other hand, it takes what nature has given)). Thank you for your work!