Hello! We need to conduct good training with operators, they can't talk to customers properly, they hang up the phone without listening, it's terribly unpleasant. They do not introduce themselves, the name must be announced. After such an appeal, I don't even want to call! The customer is always right, this rule is everywhere, just not in a 400400 taxi.
I would like to express my gratitude to the dispatchers and drivers. To the girls for their understanding and responsiveness. To drivers for their conscientious work and courtesy.
I constantly use this taxi- with rare exceptions, they arrive within 10-12 minutes, the prices are adequate, but some dispatchers speak quickly and in a low voice.
I wanted to send the child to my grandmother, we waited 1.5 hours for a taxi, the car never arrived. No one called or apologized...on the contrary, to the question "should I wait any longer?" the operator just puts down the phone.
I do not advise anyone, you will waste time and nerves in vain. A spoiled mood is guaranteed. You need to leave a comment on Instagram.
The most terrible taxi dispatcher is deceiving the taxi driver is deceiving why, well, tell us that we will arrive to you in 60 minutes then I will know I can use another service and they promise 14 minutes and after 1 hour 15 minutes horror, I will no longer turn to this miracle. I do not advise you to drive them away