Tandem Tour
24 reviews
May 13
Thank you very much! a very good carrier company)))), we have been using the services for 4 times already! Everything is always clear!drivers are responsive, empathetic and, most importantly, very careful on the roads! We went to Yalta on May 5 and Donetsk and Yenakievo on May 12 were very satisfied! Vitaly number 159 of the second driver, unfortunately, I do not know his name, just an example of decency and politeness - you are the best!👍👍👍👍👍👍👍🤗🤗🤗🤗🤗🤗🤗🤗🤗❤️❤️❤️❤️❤️❤️
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November 7
An ugly attitude towards customers!!!! People waited for the bus from Sevastopol to Moscow on November 7, 2024 at the Gardens stop, departing at 7 a.m. There was no bus! No one bothered to voice the reason. They tried to call the dispatcher, but in vain. We waited from 7 to 8, froze at a stop that was not adapted to a long wait in the cold season, and turned out to be useless to anyone. Blatant irresponsibility and disregard!!!
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July 1
There was a trip to Yalta and a week later back to Donetsk by bus 109. There has never been such a terrible road. The bus is terribly uncomfortable, the distance between the seats is very small, everything was swollen, it was impossible to charge the phone, all the sockets were gouged out, people's chargers just flew out of the sockets, since it also hangs almost upside down. The advertising of this company is gorgeous, the photos on the site are one, but in fact completely different.
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June 19
I want to express my deep gratitude to the crew of bus 157!
I went to Yalta with them on 17.06, I was very pleased! The drivers are polite, attentive, it was a pleasure to drive!
The bus is great, clean.
The trip was great, thank you!
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July 17
Awful. Bus 159.14.07.2024 Donetsk-Yalta. We delayed the departure for 30 minutes, there is no declared wifi, the TV did not work, with a height of 160cm, my knees rested on the front seat, we rode like oxen, the air conditioner at the end of the cabin did not work from the word at all. In short, I do not recommend it!
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September 8
Gorlovka-Yalta 159 bus back 109.It's terribly inconvenient, the distance between the seats is small, there is no WiFi in 159, charging is inconvenient everywhere.Places are not called when ordering, I ordered a month and a half in advance, I was put on a wheel, I was scared all the way.The pictures on the site are beautiful, but in real life it's shit!
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June 29
The MAN double-decker bus in red and burgundy color state number 080 is just terrible! Run yourself and don't advise others
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May 2
A great campaign! Polite, adequate drivers, good buses! I'm happy!
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August 22, 2023
We were driving from Yalta to Donetsk on 08.10.23, it was just some kind of horror!
Not only was the bus an hour and a half late, it also broke down all the way, the bus has an inconvenient small gap between the seats), there is no Wi-Fi, the TVs do not work, the drivers do not give any information.
In short, you will see a brown bus with a red volcano, grab your things and run!
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4
February 26, 2023
I'm going to Sevastopol with you for the first time. I booked the ticket two days in advance. The bus is comfortable: Internet without passwords, free; showing new, interesting, kind, positive films. A great well-coordinated, friendly team. I express my gratitude to the team and the company.
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2
August 11, 2023
I went to Yenakiyevo - Alushta in August 2023. A comfortable bus, experienced drivers, a conductor, unfortunately I do not know her name, special respect, so much patience you need to have to communicate with people.
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1
July 6, 2022
It's generally fine. It is necessary to double-check the entry, whether you are in the lists. We arranged a trip to Sevastopol from Donetsk, agreed by phone that our parents would be boarded in Zhdanovka, the day before the trip we discussed this issue, but the bus did not stop at the agreed place and drove on. The driver's itinerary did not indicate the boarding of people in Zhdanovka. As a result, the parents caught up with the bus in a taxi, fortunately the driver agreed to wait, and so + 2000 rubles for a taxi. They did not apply for compensation, although this money is not superfluous in any way. In general, a good transport company, good drivers.
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July 25
We have been using the services for several years, but now we have refused.
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1
June 11, 2022
I have been using the services of this company since 2017. The drivers are polite, the buses are excellent. The service is excellent. I especially want to note the work and attitude of the dispatcher Olga Sivtsova. Which is located in Gorlovka.She is the best dispatcher and a wonderful woman. Olenka, thank you very much for your work, attention and attitude to people. May God grant you good health and good luck in your business.
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January 6
It's just terrible, the operator speaks through his lip, the driver is rude, they come to the wrong place where they are talking, in a word, horror, I do not advise
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July 24, 2023
Thanks to the drivers and the operator for the efficiency and a comfortable trip. Especially in the realities of our time))) Crimea is ours!
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August 19, 2022
Liars! They called the operator, agreed on a flight, the time of departure and the number of the bus were called. On the spot, it turned out that the flight was canceled, the driver shrugged his shoulders, beat off, the operator frostbitten replied that "Well, canceled"!!!
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February 12, 2023
We were also let down with a trip from Rostov, promising that they would definitely pick us up, they abandoned us and did not even warn us.. Even one star is too much for them
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2
April 26, 2021
We used Tandem Tour buses 4 times, passed things through them many times, etc.
In general, the buses are very comfortable, but sometimes they can stand at the border for a long time because they are large. Once we were traveling in a full bus (photo below), it took 6 hours to get to the border, I noticed that they always go through the Novoazovsk checkpoint. The steward is sociable and kind. Both drivers drove the bus smoothly and did not violate traffic rules. I advise everyone to take their buses.
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December 9, 2021
Thanks for helping me out.
If it hadn't been for the Tandem Tour, I wouldn't have left Crimea on time.
We drove fast, the drivers were adequate.
There were no problems.
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June 11, 2021
The most terrible company. Yesterday the bus went to Moscow. At 14:00. He is still on his way (the next day is 13:12).There is no promised Internet, nothing. The bus is barely moving. No DVD, no TV. The service is just disgusting. It is better to find other transportation companies. And not a foot in this one anymore
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March 13, 2021
I haven't seen a more boorish attitude for a long time. We ordered a ticket in one direction and were taken to the other. And an older woman. A half-asleep male voice called back to sort out the number..if you can call it a man..I should have gone out, then. I will write Aksenov a complaint as soon as possible!!! Not legal carriers!!!
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July 4, 2019
A good supermarket.
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June 2, 2019
A great carrier!
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