Tarlan
134 reviews
November 24
Polite staff, tea and coffee will be offered, everything will be shown, everything will be told. It's nice to deal with such attentive people. Offering tea or coffee creates a very welcoming atmosphere. The willingness to show and tell everything indicates professionalism and a desire to help. I am sure that your attention to detail will be appreciated. Thank you for your concern!
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November 27
Very intelligent attitude towards customers in the car sales department in Tarlan .Respect to E.A.Karasev. I am also grateful to Bogdan and the girls at the reception. A well-coordinated team! Treating ordinary people like VIPs! Thank you guys and good luck with good car sales!
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October 2
Great salon!Friendly staff and excellent service!We applied for the first time and were satisfied with the service and of course with the purchase of our car!Now we are regular customers!
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February 7
It's all good. Great location. Polite staff. The working hours are fine. Tea or coffee is offered everywhere. But parking and road conditions are a little bad. The entire parking area is occupied either by new cars or by employees' personal transport. There is so much snow that it is difficult to get on the road.
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1
September 1
The service is not very good, take everything valuable from the car before the service, then check the completeness. And as a tip, after the service, immediately go to the service in another place
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1
July 14
A dealership with its own rules. The prices are high for THAT. They are not allowed into the hall where they serve. You can't see what they're doing. People don't like it,
neither do I.
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October 3
Customer orientation at the lowest level, you wait for warranty parts for half a year, such a boorish attitude towards customers only makes you move away from this company
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December 23, 2023
So I would like to leave a review. Consultant Dmitry gave excellent advice, reacted kindly to all my denials, and my thoughts for 2 months, I asked clarifying questions and he always answered. And really considering many other car options. Dmitry won the trust. I bought a car, I will continue to supplement the service. And the minuses: there are almost no parking spaces, and there is no cafeteria for customers (or we were not even offered) The rest of the staff is friendly.
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October 4
Except for the master receptionists, everything else is a complete mess. Warranty parts must be waited for 3 months. A Chinese car every 10 thousand km has some kind of warranty problem and we are waiting for spare parts! A new car and forever no rights
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July 15
Terrible service! After the warranty service , I left .(check on the vibration table, etc. ) the gimbal fell off the steering rack along the highway. So it turns out they were served
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1
March 19
The new Spark got a receipt as soon as it was taken from the salon. As they explained to us later, this was due to the fact that the tank was almost empty. But from the cabin there was 1 division or 4 liters. They said they refilled it from a canister. We arrived at our place in Rudny, threw off a lot. The receipt was missing, but on the 2nd launch it lit up again. Signed up for the service. Explained the problem. They nodded their heads. At 11 a.m., the recording began, at the beginning of the 3rd they started working on the car, at 3 they were given out. So what? On the 2nd launch, the receipt came out again. They, like us, dropped it without solving the problem itself. Not only did they kill the whole day, because no one approached the car for 2 hours, but in fact they did nothing. They are looking for craftsmen under the fence.
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4
December 8, 2023
Visually, the place is comfortable and cozy, you can buy a new car in good quality, but as for the service, I will not go there again in my life. I waited 5 months for the ball valve to be replaced under warranty. This has already begun to wear out the second one. After the warranty repair, I found that the brake fluid tank was empty. Fortunately, the brakes worked, I bought the liquid at the oil center and filled it in. It is easier to be serviced for a fee already. After such an act on their part, I do not advise anyone to be served here.
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June 27
KIA car dealership in Kostanay. Convenient location. Polite staff.
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November 2
A good enough building, but something is missing up to five stars, well, an equally good building and generally good people work there
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1
November 14
Excellent service. Reasonable prices. Good specialists
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1
July 15
A great car dealership. I borrowed a car from them. Everything is very competent. The Staff Is Excellent. Comfortably. In general, I recommend it to everyone.
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1
January 5
It is not a very good office in terms of servicing Chinese cars. There are no spare parts for your own sold cars. Waiting 2-3 months from China. And they recommend to put a car, because it is not safe to drive and they are not responsible.
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4
September 20
Good service, but the prices are inflated for unnecessary services when you give the car away from the receipt, the eyes on the forehead attribute unnecessary work
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November 3, 2023
A good complex of service stations and sales of both new and used cars!! The staff is polite and friendly!! But there is 1 nuance ... parking here can be said and noo!!
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February 3, 2023
A wonderful car dealership. The guys are all responsive and friendly. We are always ready to help. The main thing that pleased me was that the prices were reasonable. High quality and affordable. Thank you!
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March 10
Warranty claims are an empty place. Diagnostics under the warranty is paid, and you will find out about it at the end of the procedure. Waiting for repairs under warranty from 2 months. It is difficult to knock out documents, a simple client is always wrong. A decent sediment remains when you buy a car for 12 million and then run after them.
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November 29
Expensive maintenance you don't know what they're doing to your car, so you don't see what you paid for
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August 18
A great salon. Good service. Recommend
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November 16
Nice polite staff.I took the car from them and the service
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1
October 10
Excellent car dealership and courteous staff!
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1
August 27, 2023
Not a bad car service. The guys are smart. It's not the first year with them. The deadlines are not delayed. Repair is desirable together with their spare parts, so that there is a guarantee. But you can do it with your own.
One of the disadvantages is the price for the work. But here you can either do everything in one place at once or go from specialist to specialist.
The service is 4 out of 5.
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1
April 19
Only pleasant impressions. A wide range of models. A test drive. The manager's job is 10 out of 10.
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1
July 23
On the new car, they refused to adjust the geometry and the headlights for free.
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1
August 1
The attitude towards customers is 5. High-quality maintenance
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1
May 31
Fast and high-quality service.
Great service.
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1
April 5
Terrible trade in. No discounts, no real car valuation. There is no sense of a trade-in. All desire to deal with you has been discouraged
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3
October 28, 2023
Everything is fine. I called up, signed up, drove up at the appointed time, was served and ride on calmly.
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September 26, 2023
Well done to the manager! Consultation at the highest level. Excellent service, friendly staff.
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August 11
Excellent service, warranty cases are not waived
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November 23
Good service! Gramatic and attentive
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November 12, 2023
The guys are well done professionals in their field
The salons are clean and spacious
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June 5, 2022
I was in the service, the staff was friendly and polite, we did everything quickly and efficiently, everything corresponds to the level of the car complex, I will definitely come back again!
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2
August 18
There are not enough craftsmen, they serve for a long time
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November 5, 2023
Every year I come to solve the problem with the alarm system that they put on me, every year I pay for it, every year they promise for the last time, every time they make a mistake
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April 24
The service is expensive compared to other service stations, and it is not known what is being done with your car
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December 4
Poor service! They charge a lot
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July 12
They sell defective cars, I do not recommend it
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November 29, 2022
The manager is well done! I made everything out quickly! But the cashier is the queen damn it! A blonde Russian girl! As if it only works, the rest don't work! We waited 30 minutes for her to show up! And it wasn't lunch time at all!
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June 2, 2023
Real professionals in their field. The service is excellent, I recommend it to everyone.
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May 17
It's very beautiful!!!
I like it
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December 2, 2022
The quality of work is super, the staff are professionals in their field. They treat their work in good faith
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3
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October 30, 2021
A good car dealership. We were there recently, looked at kia cars, the manager is very attentive, showed everything, told. We had the opportunity to look, touch, sit))). Only good impressions remained.
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3
September 24
Excellent service
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June 4, 2022
If you want to buy a car here, then know in advance that you will not get to them for warranty service! They don't take the phone, they don't call back on request from the site, they ignore it in WhatsApp!
I arrived there personally - the girl brazenly lies that there were no applications and calls, although I called for several days in a row! He says keep calling for an appointment. The service level is zero!
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5
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October 26
Super salon
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