At first they forced me to write a statement, then they waited a week because there was no return answer, I had to come and clarify what happened to our case after learning that I was angry at the coldness of the employees, they began to apply the necessary measures then solved our question
The employees are very polite, but 1) they seem to be trying to spread the impression so that there is something to complain about, b) like the entire tax service, they manage to delay all deadlines, both their own, which they themselves stipulated, and "according to the law"
"Requesters of the 21st century". We came to make an inventory of the goods, after learning that all the goods were in place, we were very disappointed, they really wanted to charge us a penny. The next day they came again, already with a smile on their face, they say that they found that the warehouse where the goods are located is not registered in the personal account of the tax committee website, although everything was in order on the papers - the legal address of the company is the address of the warehouse.. To our question, what is it in general and why is it necessary to register a warehouse online? they replied that this was a new law and that we should have known about it, although no one had warned us about it. We asked them to give us a warning, as this is a small thing and we will do this registration in 15 minutes, directly via mobile phone, online. To which they just smiled, telling us that it was too late, the site was blocked for us, it was the law and everything like that. As a result, they imposed a fine of 7 thousand dollars on us. Later we found out that they specifically use this law to rob honest entrepreneurs who cannot be approached in any other way.
I wish all employees of the tax service who are involved in corruption a long and unhappy life in prison.
The reception is terribly inconvenient, everything is very long, there are few employees to serve taxpayers, poor equipment, furniture equipment like in the Soviet Union, we pay such huge taxes, but there is zero respect, I really hope that the city tax administration will put things in order, it will benefit both employees and taxpayers
Complete chaos, employees solving real issues were closed from entrepreneurs inside, for the reception of people they put 2 tables at the entrance with employees on general issues and there is a separate office for employees, where they do nothing but register as a VAT payer and a couple of small questions. On difficult issues, they are sent to a lawyer, who sends a darch to Yagon, and they send it to the tax office. Everything is thought out to the smallest detail.
There are few competent employees, they drove 3 times to the district and back, barely figured out what to do, fortunately there are still competent and conscientious employees, but it's hard to reach them and generally find them. The tax service should help entrepreneurs and the general population.