The hotel chosen for a business trip.
Very clean and tidy, met by a very polite man (apparently the owner). Bed linen, mattress and pillow, towels, wi-fi - everything is ok. Even breakfast was made 30 minutes earlier. In principle, you can put the 5th *, but there is something to improve.
I liked almost everything, so I will list what I was not pleased with.
The windows were on the street, where a lot of growling, jingling junk like 'gazelles' and 'volgs' (birushi was saved) drives.
In the bathroom, the shampoo blisters didn't stay on the wire shelf. Nothing at all.
I had to wait a very long time for hot water from the shower (but it appeared, the main thing was patience).
In general, do not say that you did not warn about these little things.
Where does a 5* hotel come from? Who distributed these stars?
The building with the hotel is unclear, the sign is tiny, barely found with a taxi driver.
Inside, the situation is like in the USSR. The beds and furniture are sad, there is no safe, no sound insulation, the audibility is the strongest. There was a group check-in at night, apparently we didn't sleep.
Locks on snot. The toilet handle broke, leaving a man inside! It's good that I wasn't alone, they helped me get out!
The breakfast is delicious. But the coffee is only instant. And this is in a five-star hotel!
But most importantly, when booking, we were indicated that there were 4 people, we were given 2 rooms for 4 people! What for? You could have given 1 number! As a result, we overpaid.
The owner is unpleasant and aggressive. He commands, speaks in a commanding tone. What are his answers worth on a well-known booking site when they leave a negative review.