I have been using the services of taxi 135 for a very long time – more than 15 years, I was even awarded the title of "honorary client". However, after today's service, I no longer intend to contact this company and I do not recommend it to others. 7.05.25. to order at the address ul.Smolyachkova, 9 at 15.04 arrived 1486 SS, white. The driver abruptly refused to transport the computer system unit in the cabin, arguing that the unit was on the asphalt. The taxi driver was rude, shouting at the whole street. Although the car itself clearly required a car wash. I had to refuse the service. The pre-holiday mood was completely ruined.
I've been using 135 for many years now. Maybe I'm lucky, but in most cases the car will be found and the drivers will be adequate, they don't impose unnecessary communication, which is very important for me. The cars from the larger one are in a clean condition. Today it was especially pleasant when the driver heard about my migraine and offered me a pill and water. I think this kind of care will be pleasant for everyone.
The administration of the Green Park Hotel wants to leave a review about the customer orientation of the drivers. We called a taxi for the guest in the app. The order was not accepted for a long time, it was canceled. The taxi driver calls, shouting that he is already heading our way and asks why we called a taxi at all. He insults the receptionist's girlfriend, calls her insane, and threatens to come to her and demand money for a false call. We would like to note that we always use the services of taxi 135, and this is not the first time we have encountered rudeness from drivers.