Hello. I want to thank the driver of taxi 135 (unfortunately I do not know the name), who on 10/20.24. was carrying a passenger, an elderly woman, from Asanalieva, 9 to the village of Rayevka, Molodechensk district, with a stop at Rafieva, 60 (25 floor). The passenger herself sends her gratitude to him. I wish there were as many sympathetic and understanding people like him in our society as possible. God grant him health, success in everything and good adequate passengers.
I call this taxi when my car is under repair. This time the search was longer than usual, but the car was found. An adequate driver arrived, it is immediately clear that the owner of his car. A very well-maintained car, nothing rattles, does not knock. Thanks for the trip
On Friday, I ordered a taxi for my wife with a child and so that there was a child seat, the operator yes, of course, and eventually they dropped it, I call the same bullshit a second time
As a result, they were put in an emergency
If you can't provide services, then why behave like that, a terrible service where the customer doesn't care
They pleasantly surprise with their stability and punctuality. They help out when their car is under repair and will wait an extra 5 minutes without any complaints.
Thank you, the trip is at a decent level. I wish it would always be like this!
And expand, otherwise sometimes it takes too long to find a car. This is the only negative
Maybe everything is not always perfect in terms of car search, but trust is only in this service, because drivers are real professionals, and specialists really solve passengers' questions, and do not give an answer for the sake of an answer.
The taxi is terrible. They refuse to order in advance, and when it was time to go on a call, the operator said there was no car nearby. By the way, the operator is a boor. It feels like they're going where it's profitable.
The lack of service is complete.
A taxi with a MIR card and a terminal for issuing a check from the city center has to be called for 40 minutes, from the suburbs of Minsk it is impossible to call at all. The girl operators say that there are no cars, ask to call back in a couple of minutes and hang up, the last time I called 11 times, in the end they never found the car. Asked to call back when there is a car, they say there is no way to call back to the Russian number.
For a trip report for our accounting department, a receipt and a payment statement from the card are required, and therefore it was necessary to use 135.
Thanks to the operator who helped me figure out what kind of car I need to move the bedside table. A station wagon was called. The driver helped with the loading .Thank you for your friendliness and good mood.
I ordered a car for navigation, it was urgently necessary to get to the child at school, the child was feeling unwell. I waited for the car for 7 minutes, the driver arrived at the wrong place by navigation. He called me back and said he would drive up to my point now. I waited 12 minutes. As a result, my order was canceled in the application, the driver did not call back and did not warn me that he was not going to go. A bus and two minibuses passed by. I lost precious time, fortunately the child got better and the situation did not worsen, I took a minibus. This is the first time I've come across something like this.
Good evening. In the middle of the trip, the driver ran out of gasoline in the car, a mother with a small child sat in the car on the MKAD while this driver walked across the field to the gas station. Together, the 25-minute trip took 1 hour and 30 minutes. The service is terrible. The quality of the trip for 26 rubles = 0. we expect your compensation for this trip. I do not recommend this taxi because of its extremely low social responsibility.
I managed to go to the theater :) Thanks to the driver Vitaly in a white Renault for the fast and fun delivery of me and my friends
See original · Русский
Show business's response
А
Анна Агунович
Level 2 Local Expert
November 23
Five stars, because this is the only taxi with a good level of service, I have been using their services for a long time, I often call a child, it's not scary to send one, since the 135 service itself controls its drivers.
I have been using taxi 135 for a long time, as it is very reliable, affordable, and always high-quality service. I especially remember the taxi driver girl with the even "Renata". She is extremely intelligent, pleasant to talk to and a professional in her field. The trip and communication left a warm mark on the soul. We really need taxi drivers :-)
I wanted to share with you such a case, today a car with the license plate 9372 Skoda on the sides 135 was moving at the intersection and almost hit my child. I started calling to find this driver somehow, they gave me the phone number of the administration where I can leave a complaint, but there is no such number! I called back again to clarify the phone number, the number was the same! If this review is read by the administration, then please punish this driver! Hiding is despicable !
Thursday 4:15 a.m. - no cars. The search lasts an hour. There are no cars.
Wednesday 4.01 there are no cars, the dispatcher hangs up without waiting for the client to finish the conversation, and then the senior dispatcher suggests calling every minute to look for a car - the rules of work with the client are an unknown curiosity for this office. While other services have cars available and the pick-up time is 2-7 minutes.
I strongly do not recommend the service. I have no complaints about the drivers, they don't even get a kick out of working there.
I tried to order a taxi 135. I used to use this taxi. I live outside Minsk, but as it turned out, taxi 135 does not serve, and even more so it is impossible to get through to 135. That is, you can order and call from Minsk, but not outside Minsk. Previously, you could use a taxi.
A great taxi.
The cars are clean, the drivers are polite.
I constantly compare prices with Uber, because I used to use it only and the application was installed. For short distances (4-5 km), prices do not differ, for large ones it turns out a little more expensive. But not by much and not at any time. For example, during rush hour at 135 the price is lower. And when the demand is not great, it is 1-2 rubles more expensive.
Too often they have "no cars yet, try later." And in the rain, the probability of calling a taxi of this service is almost zero. They should somehow keep track of enough cars for all neighborhoods and at all times of the day.
Perhaps the most adequate service that still controls its drivers and, with shoals, justice can be achieved. If you want everything to go smoothly, then you should not take risks with Yandex and the like...
The guys did not take money for the transportation of people from Okrestino and Volodarsky! 5 stars is too little for such an act!
See original
5
1
Show business's response
Ю
юрий г.
Level 7 Local Expert
July 10, 2019
A minivan taxi was called, 6 people sat down, 2 infants, 1 child 5 years old and three adults, the driver did not like something, maybe one of the kids was naughty. He drove 10 meters and began to drive out of the car, refusing to go. All the kids were in car seats, our own. The driver's behavior is not explicable. As a result, the police application, etc. Is there a need for such a service that employs such drivers?