We had a rest in Abkhazia twice, in Sukhum, both times we were met and escorted by Rafael. He also took us to the Waterfalls (on the way he told us very interestingly about the culture of Abkhazia) and many other excursions. Reasonable price, excellent driver, interesting conversationalist, and of course a very good person. He can pick up both a large car for a large company and a small one. We recommend Raphael to anyone who has planned Abkhazia. 👍👍👍
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Gary Van
Level 17 Local Expert
October 14, 2024
If you do not have an Abkhazian SIM card, it is practically impossible to call a taxi. Any one. And the service is below average. You can wait for the car for half an hour or longer. They may not want to take you at all, but they won't tell you about it. It's easier to vote on the road. Any ride will stop.
Well, taxis are a special caste in Abkhazia ...
How to go closer and get more money ...
This year the influx of tourists is unprecedented, so they have fun ..... 😊😉, but that's why they are tourists, so that they can earn money))
For a toast of 5 stars!
All summer we rest and ride this taxi, we did a transfer with them from Adler, we met them perfectly, crossed the border, drove to Sukhumi right to the house, everything is wonderful. If you need to go somewhere in the city, everything is always culturally and qualitatively. The head is just wonderful, he said that there are always chairs in the office and in the case of us with children, the Car will arrive with an armchair or two.
Great taxi!!! I recommend it to anyone who wants to come to Abkhazia for a vacation. I used it all my holidays, and I rest here every year. Wonderful drivers, polite dispatchers. There were no problems, either at the meeting at the airport or at the departure back. Thank you so much for your service. Next year I will address only you. Prosperity and good customers.
Hello! I want to add my review! Yes, there was a strong jamb!)) But the management, in the person of Sergey, apologized to us and offered us a trip to Lake Ritsa as an apology! We were delighted with the trip! The man knows the whole history of the region, tells it very interestingly, and in general everything is cool! The trip was with stops, we were shown the most beautiful places in Abkhazia! Sergey did not take a penny from us, although we offered.. The company is able and, most importantly, wants to improve its work! Thank you for such an attitude! I think I will still use the services of this taxi))
I can't say anything bad! On vacation, they were often used and never failed. I also ordered to the airport in advance, the car arrived on time and was taken without problems. You can also order via wat sap. Well done
Great taxi! I met a polite friend at the airport in a good minivan with a car and drove it perfectly . While on vacation, we used this company in Abkhazia. We are very pleased.
There were no cars, I ordered in advance, three days in advance, but only in the morning of the same day I found out that there was a car, but for four hours!!!! before the time I need! I listened to the driver's dissatisfaction, since he is traveling according to his schedule, and not according to what was agreed in advance with the operator! As a result, I spent 4.5 hours at the airport..... The service is just on the verge....
I did not like the attitude of the taxi service to the arrangements for the transfer with child seats from Sochi to Sukhum and communication on this topic.
And the driver has no complaints about him (equipping with chairs is not for him, he was in the office before leaving, but there are no chairs physically).
I learned about this taxi service from other drivers (who drove me for a week) - to put it mildly - I did not meet positive reviews.
In order not to be unfounded, I ask you to evaluate the correspondence - how they relate and react to the live feedback - no apologies, nothing.:
[23:54, 30.08.2021] I: Good evening. Please specify - Sochi Airport-Sukhum, Agumava 19 3 adults, 2 children 2 and 5 years old what kind of car and tax
[05:59, 08/31/2021] Taxi GT Abkhazia: The cost of the trip is 5000 rubles minivan
[07:56, 08/31/2021] I: Questions:
1. What brand is the minivan
2. Is the car fresh, is it normal for children?
3. Will there be chairs? It's a long way.
Thanks in advance for the answers.
[07:58, 08/31/2021] Taxi GT Abkhazia: The driver accepts your order after registration, the order was not placed, and I can't tell you now what kind of car it will be, all cars are good, we also provide chairs!!!
[07:59, 31.08.2021] Me: You are an aggregator, am I right?
[08:00, 08/31/2021] Taxi GT Abkhazia: I am the dispatcher
[08:03, 08/31/2021] I: I get it, let's try to arrange it.
[08:04, 08/31/2021] Me: But I would like to know the brand of the minivan, I don't want to go in cramped conditions
[08:04, 08/31/2021] Taxi GT Abkhazia: Arrival date and time
[08:06, 08/31/2021] I: 04.09 at 13.10
[08:08, 08/31/2021] Taxi GT Abkhazia: Tayota Noah will meet you with chairs
[08:11, 08/31/2021] I: If you didn't smoke inside, OK
[08:12, 08/31/2021] Taxi GT Abkhazia: Non-smoking car
[08:14, 08/31/2021] I: Fine. Payment in cash or by card?
[08:15, 08/31/2021] Taxi GT Abkhazia: You can also use a card upon arrival
[08:19, 08/31/2021] I: Great, then we are waiting for our arrival in Sochi. And how do I find a driver or a car upon arrival? Will you write or meet me or is there a counter?
[08:19, 08/31/2021] Taxi GT Abkhazia: The driver will contact you now
[08:19, 08/31/2021] Taxi GT Abkhazia: Expect
[08:19, 08/31/2021] I: Thank you
[09:43, 09/06/2021] I: Hello, I consider it necessary to leave a review :
1. We met normally, the driver is courteous, and no one expected a waiting situation at the border.
2. Unfortunately, as we agreed, there were no chairs for 2 children at all. It is clear that there were explanations about why there were no chairs and it was not clear what kind of half-chairs to go somewhere, but for the reason-we are from the plane, the way is still far, we stand at the border, so I refused the offer to go first for the chairs-the chairs should be at the time of submission. Children are 2 years and 5 years old.
I don't want to blame anyone - this is about how our transfer was organized in general. I am saddened, please take this moment into account.
[09:47, 09/06/2021] Taxi GT Abkhazia: We have excellent public transport in Abkhazia!!! This is for the future, so that you don't get upset!!! Better than our taxi and our service, I doubt you will find another taxi!!! All the best and have a good rest!!!
[09:49, 06.09.2021] Me: I mean that we expected and agreed on child seats from Sochi to Sukhum, but in fact there were none. That's all
[09:49, 09/06/2021] Taxi GT Abkhazia: This happens, as there are a lot of orders and tourists now!
There are also advantages, but I did not feel it - card payment is possible, prepayment is not required.
The boorish attitude of the taxi dispatcher, the lady just screamed at my question about the approximate cost of the trip. Even 1 star is a pity. I do not advise you to communicate with such people.
Great taxi! I am very pleased with the online order, you can order both from the website and from the application. I use it all the time. The drivers are polite, the cars are good. You can not only book a trip around the city, but also take a ride on the Ritz. I definitely recommend it to everyone.
Today, my friend and I came to Abkhazia for a vacation. We ordered a taxi through the website, and there we also found out what kind of car would come for us. It turned out to be a Mercedes, which was very pleasing. The driver Sergey was in touch with us, met us and helped with loading, was polite and drove us carefully. The car is clean and well maintained, it's a pleasure to drive. Although it was cloudy, the air conditioner was just right. On the way, we learned from the driver that you can order a car for the whole day and go to the sights of Abkhazia. We really liked the option of traveling with a friend in a separate car than in a full bus. We will definitely order it. Greetings to Sergey! Thank you to the company for the good work. We recommend it!
The first impression and immediately became disgusting. I wrote to Whatsapp, greeted them, and wrote the route. The answer is dry - there are no cars. So much for your beloved, friendly Abkhazia))
Disgusting, I ordered a taxi and it didn't arrive. The dispatcher, not quite an adequate woman, first said that the taxi driver did not find the way, and then broke down. I do not recommend this service!
The best taxi was ordered in advance (and via WhatsApp), the driver arrived earlier and only positive emotions remained. It was all on August 25th, 2019
It's something with something. Ordering a taxi in advance is not an option. You need to call right when you're already standing on the doorstep with your suitcases!