I was at the Paradise Pleasure spa procedure today, I was as satisfied as possible!!!Daria is a very polite receptionist at the reception, and special thanks to the Dia specialist I visited, who relaxed me as much as possible and worked out the problem areas. Thank you so much!I will definitely come again and I want my mom to get a certificate for Dr.Thanks again, it's a very pleasant and cozy place!
We had a spa treatment with my wife. A very pleasant, relaxing place! The polite receptionist Daria told us all the information about the spa and massage and was very polite. Special thanks to the masters Nancy and Dia! We've worked out all the problem areas! I felt muscles that I didn't know about) I crunched my neck and back very well too)
To summarize - a great place!
A great massage was done by top master Jenny 😊👍 very thorough study of the whole body, 2 hours. Great mood after the session! Thank you very much, And I want to mention administrator Katya! Pleasant, friendly)
I wish you prosperity!
A wonderful place to relax and enjoy a massage. Friendly staff, Daria the receptionist is very attentive. Masters of taiki, my master Mind worked superbly, washed every inch of the body, everything carefully and with professionalism! I will recommend this place to everyone!
A wonderful place to relax and unwind. Everything went just fine. Many thanks to the administrator Ekaterina for her sociability and responsiveness. Master Nancy is beyond praise. I will be happy to come again and more than once.
I'll start with the administrator's job.
We signed up with my husband for the traditional thai ceremony. On the day of the ceremony, I found out that we will have a graduate and a top master. I asked the receptionist why they didn't ask me, because I would prefer grand masters. I was told that the masters had been named for you according to the price. Below I will attach photos in which no one asked me about the masters and the prices were not named in accordance with the masters. Of course, no one apologized, and they told me that they didn't know which administrator I was talking to. Also, an interesting point is that for a certified and top masters, they charged us 220 bel.rub. for the 1 + 1 promotion, i.e. it was as if there were two top masters (a certified one costs 180 rubles, a top one costs 220 rubles). I asked why, and they told me that these were the terms of the promotion (I didn't find any such terms on the site specifically, I would like to have this article sent to me).
Let's move on to the massage.
I had a top master Janie, you can safely go to this master. I was very satisfied. The master worked through every area, strong hands, very attentive. All my wishes were fulfilled, which, unfortunately, I cannot say about the certified master Nancy, who did not take into account her husband's wishes at all. I asked him to have his back well worked until it crunched, but the master did nothing. Her husband also complained that she often took breaks. I opened my eyes periodically and noticed it too. I got the impression that once you get the promotion, you will get such a second massage.
After the massage, the receptionist asked if we enjoyed the massage. I shared everything that was written above, to which the administrator said that, for her part, she conveyed all our wishes to the masters (and it's true, the top master took into account all my wishes) and apologized, although a certified master should apologize for his lack of massage. There are no questions for the administrator.
It's a pity that this happened, I really wanted my husband's back to be worked on. With such an unpleasant aftertaste, we left the salon.
I visited this place today. The Tropicanka Relaxation program is amazing. Special thanks to the administrator Julia for her courtesy and the master of Mind for his professionalism.I will definitely come back again.
I visited this salon yesterday and was very pleased with the Thai Aroma with mango butter performed by Master Dia. It's a complete relaxation, my body has become weightless and my brain has completely shut down for a while, which was just necessary for me. I would like to mention the excellent work and approach of the administrator Daria, a very pleasant girl, to the visitors of the salon. After the procedure, there was a pleasant tea ceremony with dried fruits and green tea. I highly recommend it to everyone)
I was at the chocolate wrap ritual today. To say that it's wonderful is to say nothing: the staff is very polite, the ritual and massage are just wonderful, the tea is delicious, the atmosphere is as relaxing as possible. I recommend it to everyone!
On October 6, I was at tai sport oil at the Fa master at Pionerskaya 32. Before that, I also tried aroma and traditional. I liked all the programs, I really love this place, I always feel rested and my body is like fluff. I recommend 😊
It's a wonderful place. Cool admin Julia. The unreal master of Nancy. The master feels everything as much as possible. Everything has been worked out. Without pain or talking. Which is important. From the first minutes to the last, everything is thought out. Water, tea, etc. Everything is gorgeous. We'll be back
I am leaving a review due to the fact that the response to my personal appeal was incorrect.
I have no problems with my neck, but during the ceremony, the master threw her head back and pressed on her head, creating a dangerous compression. The next day, I couldn't move my neck normally, I've been suffering for a whole week.
Be careful, masters should not practice manual techniques without medical education.
I went to the top master Jani, I really liked everything. A pleasant atmosphere, delicious blue tea and massage, which really helped to relax and enjoy the moment.
Special thanks to the administrator Maria 💜
Everything is great, I put 5 stars ⭐️
A great place to relax and unwind. I liked the massage, the staff is friendly and attentive. Everything is clean and tidy. Beautiful interior, delicious tea with dried fruits after a massage. Recommend 👍
One of my favorite vacation spots that has turned into a disgusting place....For a salon, you are not a customer, you are just money....Administrators cannot and do not want to help the client resolve the issue... It's a terrible place..If you want to plan your vacation and relax well, don't choose this place..
2 hours of traditional ceremony - complete relaxation and clarification of thoughts. Thank you for the magic hands of the master Mind and for the hospitality of the administrator Maria.
there are no questions about the quality of the ritual - the massage was performed well, the only moment was that the master did not take into account the wishes not to touch the abdominal area and began to work on it quite intensively -I had to stop her,
but there are questions about the service:
1. starting from communication with administrators by phone and already in person at the spa, it is necessary to raise the level of communication skills of specialists unambiguously - there is not enough sincerity, energy, and customer care,
3. the entrance area, where the guest needs to leave his outerwear and put on shoe covers, not only does the vestibule of the train resemble in size, it is also categorically not equipped -there is nowhere to put a purse, nowhere to sit down to put on these very shoe covers -the guest receives a dose of "discomfort" immediately at the entrance -gentlemen owners -think about it)
2. well, drinking tea after the procedure while sitting at the exit, at the reception is a so-so pleasure, here we are talking about the fact that at the exit, the guest also receives an additional portion of the same "discomfort", and even the most positive impressions of the ritual are instantly forgotten
* the review was written not to offend, but to emphasize those points, correcting which can significantly increase customer loyalty
In the meantime, there is no desire to return here at all
A great massage! The girls are all real professionals! If you need to remove the clamps, there are problem areas, power massage is for the grand master Mind! She will immediately understand where to help!) I was at Master Tai's yesterday! She gave me a far from weak massage- and I fell asleep! 1.5 hours of massage + 30 minutes of facial massage — and it's not that it doesn't hurt anywhere - I fall asleep!! And I realized that at least once a month I need to come to Thai Spa Bounty for a massage!
I was at the spa procedure with Bella's top master, I liked everything, especially how the neck and head were worked! I recommend you to visit! Special thanks to the administrator Maria for the pleasant atmosphere and friendliness :)
I'm thrilled!!! I would like to note that the service and attitude of the staff are simply wonderful, at the highest level 🥹🥰 I had a Grand Master Mind, just great! After her golden hands, it was like being reborn! At the session, it seemed to me that she knew my body better than I did, so the master got to the right places perfectly. Also, the sunny bunny administrator Maria explained everything, helped in everything, since I was here for the first time. Therefore, I advise girls and boys to all!!!
I came to this spa salon for the first time and was incredibly surprised at how beautiful and cozy it is here. After a hot sunny day, it is a pleasure to get into a coolness pleasant to the eyes and body. Special thanks to Master Li for the incredibly relaxing full body massage. The body and head are not tense after the massage and feel much better than before the procedure. I will come again and recommend this place to anyone who has not tried it yet. Don't miss the opportunity to visit here!
I visited the spa for a traditional massage, special thanks to master Jenny - a master of her craft and administrator Maria for clarifications and a good mood. Everything was done at the highest level. They stretched the whole body.
To enter, ring the bell
The masters do not speak Russian, it is even more immersive in the atmosphere
After the massage, it is unclear whether it is possible to use a shower, it is better to ask the administrator - this is the only person who speaks Russian
Thai people only say "thank you"
4 types of oil, the types of tea cannot be counted: green, red, blue, black, etc.
If you make an appointment in advance, then you don't have to wait
Fire masters, no questions! But the management has been very lame for more than a year! I will describe the last situation: 08/22/2023, the administrator does not pick up the phone, the administrator does not greet, the administrator asks questions about services and wishes and all this is not taken into account (why conduct a survey), open the barrier for entry or exit in general as a mockery. They can also call 15 minutes after the start of the session to ask where you are, although you have just been registered and conducted))) constant problems with time transfer (it is explained that something is wrong with the system) and so if you want to feel the skill and effect of cool masters, then you are here, but you need to suffer some inconveniences. The master and the procedure will be exactly the same as they have never been wrong yet!
I bought a certificate as a gift. As a result, it is impossible to sign up for a massage or you need to do it in 3 months. The certificate just burned out.
4 for the procedures - masseuses are good, but poor communication between the administrator and masseuses (the administrator does not correctly convey information). Therefore 4 and not 5.
I can't get through, it's easy to lose the certificate if I couldn't make an appointment. I do not recommend ordering certificates here.
For this, minus 1 point.
And another minus 2 points for the fact that now every week they spam with texts, even after blocking! It's been half a year!
There is no desire to come again after this!
I do not recommend contacting them!
I have been to various spa rituals more than once. I bought certificates for myself and friends. I think this is a great gift option for "kayfushi", which not everyone will allow themselves. There are no questions about the work of the masters. They are pleasant and attentive.
But I won't come here anymore. Situation: I had a certificate with a deadline of mid-April. I called in a couple of days - everything is scheduled for the evening and weekend. They put it on the waiting list, but they didn't call back. I called myself at the end of April. What should I do? They replied that, as an exception, they would be able to offer time in the first days of May. I warned that I would not be in the country from May 1 to May 16. To which they replied: call me on arrival. She returned.... and called more than once, and wrote letters. One answer is NO. If the certificate ended in April, then it was necessary to give it to another person. Oh, how! We have arrived)
The organization appropriated my money, did not provide a service, and is now sending it to 4 parties. If you read different resources, then there are a lot of situations like mine. We've settled in well. When I said that I had already visited you so many times, I shared my reviews on Instagram, and you have such an attitude. I no longer plan to purchase certificates. To which the administrator replied to me: It's your choice, don't buy it. First of all, we are interested in those who buy season tickets for 3-5 thousand bel. rubles and we always offer them a convenient time for them, so it's hard to get to us in the evening. And you and your one-time certificates, and even for the promotion, are not particularly interesting to us. It was necessary to sign up for the procedure immediately after 6 months when buying the certificate.
The curtain!
Is it okay that I had health reasons to apply for the service in the month of its completion?
But the administration doesn't care. Themselves with money, and the client without money, and without a paid service.
I have been visiting the salon for 2 years. I love consistency. I go to the same masters all the time! I have found wonderful masters of Mind and Bell! If you want to get a high-quality massage and a lot of fun, go to this salon and these masters!
A great place to relax! Thank you very much for your hospitality and smiling!!
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Anonymous review
January 21, 2023
The masters did a great job with the massage. BUT the service leaves much to be desired. I explain why:
1) at the reception, the girl clarified whether it was possible to touch the head and face during the massage. The answer was NO. As a result, they walked over my head and put some kind of wet mask on my face. After the massage, I reported this to the reception, in response there was not even an apology, they said, "Oh, well, then the masters got it mixed up." Important emphasis should be placed on such things! Otherwise, why specify at all?
2) before starting the massage, I asked if it would be possible to buy gift certificates after the session, would the cash register close? The answer was "yes." What do you think was the response when, after the massage, the husband wanted to purchase a certificate? "The ticket office has already closed!" Fortunately, the issue was resolved through the ERIP. But it turns out that we need to buy the service of this spa more than this spa needs to sell its service to the client - is that how it turns out?
3) The session we paid for was supposed to include 90 minutes of massage. My husband and I arrived 10 minutes before the start. As a result, the session was delayed for 15 minutes. Again, no comments from the staff, saying sorry for the delay, wait, etc. We just sit and wait for half an hour. But the most interesting thing is that this time, which was delayed, was not included in our session and in fact it was 75 minutes instead of 90.
If it were not for these 3 listed items, I would definitely return, since the price corresponds to the quality of the massage. But THAT's not enough! I would like to get another pleasant service, which was not here.
The quality of the massage, the professionalism of the massage therapists are solid ⭐️⭐️⭐️⭐️⭐️, everything is at the highest level.
The overall rating is 4 only because of the administrators and the tea ceremony in the 1*2 meter Hall where visitors constantly walk).
The massage is good, the girl tried hard, there is a friendly girl at the reception too, I will definitely come back if your neck is stiff and you are urgently looking for a massage therapist, this spa will be an ideal option for you))