My favorite bank. Very polite and competent girls at the reception, they will always prompt and direct you to the right specialist. Many specialists communicate in three languages, and probably everyone knows English.
The attitude towards Russians is not very good. Once again, employees do not want to speak Russian. Although they can. And they speak it well, believe my experience for a year of living in this amazing country.
Specifically in this department, you may face the fact that there will be queues and until you yourself come to you for help, no one will come to you. These are my personal observations and I speak only for myself.
I advise you to consider the following when visiting this department:
If you start an account, then be prepared for the fact that all sorts of certificates will be required (a salary certificate from a workplace in Russia, do you have a business, a certificate of average income - this is what I remembered)
If you have reached the stage that you have opened an account, then here is my advice for you. Most likely you will use the TBC BANK application.
An additional TBC PASS application goes with this application. And you need to ask the employee clearly about everything. TBC PASS. There are often problems with him.
This application is needed to make a transfer and so on. Without a confirmation code from the application, you will not be able to do anything.
I wish you good luck! And I do not recommend this bank! You'd better go to credo. At least they don't pretend they don't understand Russian.
I highly recommend it. Employees and management are not competent. I own a business, I provided all the docks. I went to them 3 times to understand why the application was not even considered. In the end, my nerves gave up, I asked for a refund, because the service was not provided. Not returned)