I was refused to open a card at this bank. The staff didn't really want to communicate in Russian, but I managed to speak my broken English normally. Also, in May 2022, when considering an application, you will need to pay GEL 50, fill out a cloud of papers by hand about what and how the card is for you. I put a deuce not for the fact that the card was refused, but for keeping us 2-2.5 hours (literally) by withdrawing money from the Golden Crown. At first they said that it was possible to withdraw, it took 30-60 minutes to register at their bank, then they said we were waiting for confirmation for 60 minutes and then they said that the Golden Crown does not allow any currency to be withdrawn from their bank. Moreover, I read reviews that this is really the case, but at first, when I asked, they said no problem and in dollars. When our specialist asked a neighboring colleague, she told her that it had been impossible to withdraw in dollars for a week and laughed. The competencies are right on the level. In short, I didn't get lucky with this bank, I won't go there anymore.

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Serge

Level 5 Local Expert

I recommend improving the customer service through the app. But as it is, everything is fine.

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Михаил Бутов

Level 8 Local Expert

Very friendly and highly professional staff! Fast and high-quality service!

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TBC Bank Ortachala Branch

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