The handle turned in the balcony door and stopped performing its functions. A friend recommended contacting companies that sell accessories for PVC windows. Several companies said that such fittings have not been produced for a long time and there is no chance of finding the same (the window is about 10 years old). But TBM told me on the phone that they would try to pick it up and explained in detail how to remove the swing-out mechanism of the door leaf. The office measured the size of the mechanism and found the mechanism I needed. Many thanks to the head of the department, who clearly showed and told how to install the mechanism and adjust it, the possible causes of the breakdown. Everything came to the door, it works perfectly.
There is no customer service. It is unclear with whom to conduct a dialogue on the order. The manager immediately pointed at the door without looking up. Since a client was sitting next to her, she decided not to bother with unnecessary communication and apparently asked me to wait outside. After the visitor or client left, no one invited them to enter the office. I would also like to add about the dissatisfied faces of the employees. Well, just like the post office or the registry office at the clinic.
It is easy to get through, the operator knows his business, the order is placed quickly. Any payment - cash, non-cash. I arrived and took the packed goods.
I am pleased with the parking for customers, they run behind the barrier.
In short, respect for the company!
An intelligent organization. Competent management, pleasant prices. Payment and delivery of goods is simplified as much as possible. The presence of a large parking lot and a comfortable mode of entry and exit. I recommend
It is always necessary to recalculate the received goods. You may miss the count. Information about the size of the product obtained from the words of the manager may be unreliable. I will add a review - However, we went to a meeting and promptly reimbursed what was not issued. Well done.
No matter how much is available, but the process of paying for and receiving your product may take a long time. Prices can surprise in both directions. Communicate with marketers, let them look for options in the database.
I had to sit and wait for a very long time until my order was completed. The waiting time was more than an hour. Although the manager called and said that you can come and pick up your order.
Super office, very customer-oriented!
I had to buy a little thing for the window. The manager helped me choose by phone, explained everything, arrived an hour later and picked me up.
We bought a door handle there, we were satisfied, polite and friendly staff, the handle is in order. The assortment is very good, the prices are adequate. It's a little difficult to find an office, but they explained how to get to them at the checkpoint.