We are regular customers of the store. The location is good for us, a wonderful selection of tea, lots of dishes and accessories, reasonable prices. The service sometimes leaves much to be desired. From time to time, you have to deal with detached, completely non-client-oriented employees who show in every way that they will do you a huge favor by taking the time. If there are more than two customers in the room, the service turns into chaos. A person can be sent from one cash register with scales to another, even though you have already stood in line. I understand that a store employee may have many related tasks that need to be solved, but you can warn them in advance that you should not queue at your checkout. And it is even more superfluous to tell the client that tea vacation is not part of your duties and you were temporarily at the checkout due to a combination of technical circumstances. I don't see anything wrong with helping sellers consult and dismiss visitors faster when there are a large number of people in a compact room. And the customer definitely shouldn't feel guilty that they don't know which employees are performing which duties. How unacceptable is the boorish indignation that the client did not immediately inform about the availability of the maximum discount, the amount of which he could not even think about. You expect a slightly different level of cordiality and empathy from a tea shop.
Excellent choice of tea. The range is suitable for both a beginner and a person who knows what he wants. There are pleasant promotions.
The service is always excellent, very friendly and responsive)
A huge selection of tea and related products. Convenient dating kits help you choose a drink to suit your taste. Not just a shop, but also an atmospheric tea room, and friendly staff.
We were here like in a tea shop more than in a store. We did not immediately understand what was being done and how, but the friendly staff of the institution helped with everything, picked up the desired teas to suit our tastes, planted and politely served in everything. The store itself is gorgeous, just in fact, a lot of themed posters, a Chinese-style interior and calm music. The assortment is so huge that I didn't even have time to look at everything right away, I haven't seen this yet. I recommend you to visit for a relaxing evening in company, alone or for a date.
The guys are going to perfection.
We have repeatedly bought tea in this store. The range and selection is simply gorgeous. There are many related products for both beginners and advanced tea lovers. There was a couple of times an inattentive attitude towards customers, let's write it off as the cost of a large number of visitors.
We recommended this place to our friend, so he was delighted to buy a bunch of teas and dishes there.
They are able to find solutions for different depths of tea demand. We will continue to work with them.
The largest selection of tea in the city at the most reasonable prices. You can find tea for every taste and every purse. From the cheapest, almost at the price of a grocery store, to elite ones with bonuses from the exhibition)))
By the way, there are also not expensive ones.
A very good selection of dishes for tea and ceremonies
Again, at good prices.
If you compare prices in this store and in others, I assure you you will not find it cheaper.
Sellers are very passionate about tea, very literate
Tastings and seminars are constantly held, there is a tea school.
For people who are not very knowledgeable, there are simple tea sets, "just a little bit" from different directions of tea.
There is a place for tea, pleasant and cozy.
Yes, there are many more things related to incense.
I highly recommend it!!!
I've been buying there for more than 5 years. The staff is always polite and pleasant. They will help you choose something if you haven't decided on it yourself. Sometimes they give small gifts, some tea to taste, it's very nice)
The store is what you need! There is a lot of choice! Qualified staff will help you! We bought herbal preparations, tea sets, and home for ourselves as a gift!
A great store with a wonderful assortment. They will tell you, help you and pick you up. I buy tea mostly here - it's nice to come every time. Among the disadvantages: it is inconvenient to park and there are long queues.
It's a great place. You can drink tea at the place. An average of 25 rubles. They will tell you how to drink through the strait. It is not much more expensive to order a tea ceremony with a story about tea. Tastings are often held, where for very little money you can try a number of competitive teas and a story about them. Recently I took a pu-erh with an old Indian on a pack, 66rub seems to be a 200gr circle. I had the temerity to drink in the evening. I did the work in 2 days and fell asleep only by 6 a.m. My recommendation is 😎
One of the best tea shops in the city, although, I think, in Belarus. The prices are adequate, the raw materials are good. The staff will always advise, suggest or recommend something without imposing or selling. They help with the soul. In order not to crumple the tea leaves, as a last resort, I was given a huge, dense ziploc bag for 50 grams, which speaks volumes. I recommend it!!!! Good luck and prosperity. Have a good tea mood for everyone)
A rare store whose employees really love premium quality tea and understand tea culture. I have been ordering sencha Japanese tea from their online store for 5 years - not a single disappointment! How can you be sure of the quality in our difficult time for a tea gourmet? By indirect signs, I focus on caring people for whom reputation is more important than short-term profit.…
The place is good, the tea selection is good too. But the final amount in the receipt is sometimes overstated, punching the wrong cost of tea. The last time they punched shu puer for 43 rubles, although it costs 40 on their website. So be careful when calculating.
A wonderful place for a tea ceremony, a very polite and intelligent tea master showed everything and taught everything, had a nice time and were satisfied. We bought tea with us at a pretty good price
A decent tea shop. I don't really know much about teas, but the consultant guys there always help and can tell you everything in great detail.
I went to their tea tasting again, I really liked it.
In general, the guys are cool here, I went to the tea shop myself, plus today I came as a buyer. I am delighted with both visits, cool bags in which you can store tea. A pleasant team, polite and competent. Good luck to the guys in their development
There is a lot of tea, different, delicious and unusual. The guys will always tell you and offer an interesting option. I recommend it!
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Местный эксперт
Level 20 Local Expert
January 11
Nice tea shop. We bought tea on the recommendation of a friend, tea of excellent quality and taste. We looked at the instructions on how to brew properly on the website, it's very convenient.
I came to clarify the differences of tea because I do not understand it. I was choosing tea for sale in a coffee shop. The man reluctantly and with a bang showed what I told him myself. I came in, politely asked for help in choosing, there was no rudeness, there were no people either. I sincerely do not understand this attitude towards myself. Even the department of work with wholesalers gave more information and was able to identify examples in fact. And the seller in the store just tyrannized with his eyes and came to me to make him work.
As a result, they chose another supplier, there are no questions about the product, only about the service of a particular seller. I'm sure this is a great place.
We were in Minsk - and just fell in love with this place. You open an ordinary door, climb the stairs - and you get into a real fairy tale!
A huge, seemingly endless assortment of dishes, ceremonial tools, figurines, incense. And, of course, tea! Placers, mountains of various teas!
A paradise for Chinese tea lovers. I looked in during a one-day stay in Minsk...and I couldn't leave without shopping. A large selection of dishes, gift sets and of course tea. Minsk residents are very lucky!!!
The best tea shop! Everything is super - the quality of tea, the speed of response to the order, the speed of dispatch, the site itself... I recommend it!
Very nice people work there. A large selection of tea and everything related to it. Everyone will tell you and the location is great. There is also an opportunity to order a tea ceremony.
A good selection of tea and various accessories for brewing tea, tea sets. A good choice of shepherds, teapots for brewing, bowls and various other goods.
A great place, I definitely recommend it. A place where you can have a great time not just to drink tea, but to calm down, get away from the hustle and bustle, learn to contemplate beauty and put your thoughts in order. Also, the tea shop itself presents a huge number of varieties of all types of tea , the number of products accompanying the tea ceremony will not leave even the most selective buyer indifferent, the competent staff will answer all your questions and help you make the right choice .This is a place where you want to come back again and again, not only to buy tea, but also just to have a good time.
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Д
Дарья Р.
Level 9 Local Expert
August 9, 2024
Great store! Comfortable communication with an interested employee and, as a result, a great purchase and compliments on trial! Thanks
A large selection of tea, we bought a type of tea at home, when unpacking we found that the glass was broken , we went to a meeting at the store and changed everything ,
The sorting by price on the site has been removed, which makes the choice very difficult.
There are bad thoughts that are on purpose, for the sake of "benefit"
But from the client's point of view, this is an unambiguous disadvantage and inconvenience.
15 minutes of one-person service, as a result, when the queue reaches me, the seller just leaves to deal with the parcels, thank you, I'm not going to stand for another 25 minutes.
An amazing place! We were with friends at a tea ceremony and seemed to have discovered a new world for ourselves. Thank you for the delicious tea, nice people and a new perception of the world :)