Queues are extremely rare, and specialists work quickly. Even if there is a situation where they can't help me, they always explain everything in an accessible way. That was the case with my transfer, but I couldn't get it. But the specialist has put everything on the shelves, what I need to do to solve this problem. thank you!
I applied for a loan consultation. The employee was very polite and patient, explained everything and helped me choose the right option. The registration process was completed without delay.
I express my gratitude to Anna Viktorovna! I explained everything clearly, helped to open an account, and I am completely satisfied with everything. It is very nice that such good people work here.
The most terrible department is in Minsk. Very dishonest and inhumane employees work. They refused to pay a money transfer, where instead of Vasya Pupkin, it was written Pupkin Vasya!!! Please tell me how much the change of name and surname affects the identification of a citizen!!!
4* only for a small room and problematic Parking (it is there, but always busy, during the day).All visitors to the institutions around park (prison, embassies of Turkey, Poland, Slovakia, Gorky Theater, household. court, etc.) The staff is friendly and helpful.
Long customer service, and the unpleasant thing is that the transfers are not issued in the currency that is sent, but in our proteins at an unfavorable rate through the Central Bank ((((
There are very long queues, everything is happening slowly.The staff works very slowly, I received the transfer, first I stood in line for an hour for registration, then I stood in line for an hour to receive my money!
Not a bad bank , but there are always queues, a large flow of passengers from different nations, large commissions that you will learn about later .. Well, anyway, banks have never been different from each other... everything is for people
The day before arrival, the bank received a call and clarified about the Unistream transfer, they said that everything was fine, come....
And in fact, 3 minutes of service, we did not find anything and just sent it home.
Terrible attitude towards customers!
when it works, only two of the five operators are in place, or only one of the two ticket offices is open. as a result, to get money or exchange, you wait at least an hour. mess. it turns out that either you are waiting for the cash register, quickly passing the operators, or vice versa, the cash desks are empty and dozens of people are crowding, waiting for the operators.
Long queues, a high rate for buying and a low rate for selling, but the staff is good. I came to receive a transfer by the Crown, stood in the hallway for about an hour, decided to look at the course and was horrified.
The first and last time I was in this bank at all. It's not about the branch, it's about the bank itself. We ordered a large amount in euros....moreover, the day before that, we went to this branch once and clarified if such an amount in euros could be delivered to this branch, then we called back again and clarified. The next day, the volute was brought, but not in euros, but in dollars. And the man flew abroad....I had to go to the main branch and stand there waiting in line for 2.5 hours to get my own money. As a result, the person taking the money lost the tickets because he missed the plane to Stockholm.I don't recommend this bank to anyone!!!