Complete inadequacy. Is there a recording of the conversation with the cashier? The management should listen.
The cashier does not know what the conversion from dollar to euro is. I told her several times that I was changing dollars to euros. I told her more than twice the amount of dollars that I want to convert into euros.
The cashier starts counting rubles, then starts converting the invented amount of rubles into euros. And she names the amount of euros that I have to give her.
According to her logic, in order to exchange a dollar for a euro, you need to give the cashier a euro.
A girl without a badge. Without identification plates. 08/24/24 at about 12:15 p.m. I still couldn't do my job. Who was it, what was it…
I had to turn around and find someone sane at another bank.
I tried to return the tax free, but the refund was refused for an invented reason. It was deployed very ugly, the office is engaged in deceiving people. They kicked on. I will not deal with this bank in the future.
Weekend. There is one cash register for the exchange. A queue of 30 people. And in vending machines, 100ki does not accept 👍🏻 and you do not need to write that you are sorry and you will fix it. I looked at your reviews, this is normal and you are not taking any measures.