I bought a car abroad (auction) and wanted to register it for my wife. In this bank on 07/23/2024, the wife was refused to transfer money for a car, they said that she could not clearly explain where she was sending money and the name of the company, the 2nd brother who was with her was declared a 3rd person, he did not let his wife go alone with the money, he had to go to the bank himself from work to his wife, to which they told me that I was also a 3rd person and had to buy a car for myself, not for my wife, and refused to transfer money.
Dear bank employees, what do you care where and to whom I send money, and do your job getting interest!
The dispute with the head of the bank did not give results, she was there as a judge dividing the family budget of her wife's certificate of income from where the money is 12 thousand $, just tin, and smiling, although you need to provide a certificate of income from 20 thousand $
I do not recommend the bank, tin!!!!!!!!!!!!
We crossed the road and went to the Priorbank
25min the money was transferred without any questions, thank you very much!!!
05/31/2024 I applied for a currency exchange, the girl was sitting on the phone and in headphones, as a former bank employee wondered how long it had been possible to sit on the phone and even in headphones, did not say hello and looked after with a dissatisfied face
At 21:40, ticket office 805
Awful. I came to change dollars, specialist Svetlana thought that they were dirty, when asked where she pointed to nowhere, then said that she would not accept them, although the bills have a normal appearance, without stains and dirt. By the way, I sat in line for about 30 minutes.
This is rather not a bank, but a currency exchange point!!!! The queues are very long, there are few seats, people are standing at the entrance!!! The ticket offices work very slowly and not all, even on weekends and in the evening when attendance is at its peak!!!
It is better to deposit or buy currency elsewhere in advance!
Быстрое обслуживание, внимательные менеджеры. Долго являлась клиентом этого банка. Только положительные эмоции. Всегда вовремя доводилось нужная информация.
The staff is 5+. But a small room ( Cramped ) for 3
See original · Русский
Show business's response
Назар Якубов
Level 5 Local Expert
October 18, 2023
Terrible service, rude employee to such an extent that he boldly throws his passport. I really ask you to take action. I look at the reviews, not a single person writes about employee service.
Расписание выдачи денежных переводов называется «угадай когда прийти». Две недели назад по понедельникам до 19:30 - сегодня уже 17:45
Не осмелюсь предположить с чем это может быть связано. Может с гороскопом на сегодняшний день?