Cashier Natalia Alexandrovna should change her job. It feels like an employee is doing a favor by serving a customer. Apparently, everything is a burden to a person, why torment yourself and others. I have repeatedly visited this department.Nothing changes with this madam.
Natalia, a competent cashier, knows her job well, and has never had any issues with operations. However, it takes a long time to wait, there are a lot of people from customs
I paid for customs. Really good service. Everything is clear, understandable.
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Алексей К.
Level 11 Local Expert
April 5
Terrible and boorish attitude towards Customers, I planned to pay in foreign currency for customs payments, the employee named the amount in rubles, I specified how much it was in foreign currency, to which the senior cashier said I do not know the exchange rate, look at the piece of paper and count for yourself. Hence, apparently, they are already working slowly and the queues are constant. According to the schedule, the branch should open at 8:50, the employee showed up and opened the window only at 9.
Natalia Alexandrovna's very rude and boorish behavior and this is also the senior cashier. Very slowly, no attitude towards the client, never come here again.
30.10.2024
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Александр х.
Level 2 Local Expert
May 13
Cashier Natalia is the best cashier! I've contacted her many times and never had any problems or misunderstandings) and I recommend that those who write negative reviews get a job as a cashier themselves!
It's good that he's there. but as an exchanger, it works last. the main queue is the payers of customs duties and it is sooo slow... so if you only want to change the currency and there is already a queue of 5-6 people in front of you to pay for customs, then look for another exchanger, otherwise you will wait an hour and a half 😉
We have been waiting for a very long time , one cash register is working , to carry out the operation through the erip, I did not think that it could be so not a quick occupation..
I stopped by to change the currency at the nearest branch of the darkness people, for a long time the exchange rate did not correspond to what was stated on the Internet on the site
An unprofessional employee did not accept a bill in foreign currency with a small ink mark in the exchange (which was accepted for exchange at the MTBank branch without question) and could not formulate on what basis, while she was very annoyed.